Rain
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Speaking of Guitar Center... Is this how they all work?
Herb posted this thing about GC earlier which made me think about my latest experience w/ them. Last Wednesday, my wife bought a Squier bass there, off the rack. She asked the cleck if she could get a box or something to protect the instrument while we drove home. After looking around for awhile a bit perplexed, they gave us this huge rectangular cardboard box. Interesting, I thought. Oh well, cheap guitar. Though back home, every instrument at least had some sort of cardboard packaging. The following day, having decided that I wanted a particular Les Paul, we went to the other Guitar Center, the one in Town Square. After trying a couple of guitars, I grabbed the one I wanted and said: this one! Now, usually, when you buy a guitar, say, over at Sam Ash in NY, the clerk gets it from the storage room for you, conveniently warped and packed in its cardboard box, with all its accessories. For example, an Epiphone will typically come w/ the warranty card, a cheap 1/4 cable, a hex key, a sticker, a poster of the current collection and such. If you buy the specific one on the rack, they still have all that stuff in the back that they'll get for you. And because they know that in NY, you will have to walk for a while even if you came by car, they'll even tape the box and offer to make a little handle and such. Every instrument I bought there I brought back home walking, under my arm, in its own original box, w/ the Epiphone logo on it. At GC here, nope. The guitar was put in my hands as is - no cardboard box, no warranty card, no cable and none of the typically included stuff. Not that it matters much, though, unfortunately, in this particular case, the package should also have included strap locks, which were part of the online sales pitch, something I just didn't think about until I got home. Oh well...
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craigb
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 04:58:38
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The GC's up here flatten and get rid of the boxes right away. When I was moving (and, later, when I was selling guitars) I talked with the guitar area manager and was able to get a few boxes before they flattened them. He had me show up at a certain time on the day they get inventory once and, on another time, he just grabbed a couple and kept them up front for me to pick up. Whenever I've bought a guitar or bass there, I've always bought a case so I've never had to deal with trying to get it home by itself before.
Time for all of you to head over to Beyond My DAW!
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Rain
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 05:05:17
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Good to know. In most cases, I'd buy one (case). I do find it rather lame though that they throw away the accesories - not that I'd car much for yet another cheap 1/4 cable, but the strap locks would have been nice.
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The Maillard Reaction
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 09:39:05
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michaelhanson
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 10:59:16
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Most of the time when I go into GC I end up educating some young clerk on the guitar I am holding. Kind of sad.
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jbow
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 11:15:13
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MakeShift Most of the time when I go into GC I end up educating some young clerk on the guitar I am holding. Kind of sad.
True. Some stores have a pro and sometimes you'll get someone who knows the guitars and amps but usually they don't know anything about anything, it really is sad... I don't think I have ever bought a guitar that didn't come with a case of some sort. At least a box.. I bought a Squier Bronco bass several years ago, I don't remember if it came in a box but I know I don't have a case for it. J
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craigb
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 13:08:05
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Rain Good to know. In most cases, I'd buy one (case). I do find it rather lame though that they throw away the accesories - not that I'd car much for yet another cheap 1/4 cable, but the strap locks would have been nice.
If you were supposed to get strap locks, then I would definitely go back and point that out. Usually, strap locks are two-part jobbies. One that replaces the stock knob on the guitar and another that goes on your guitar strap. So, if the guitar has the one part already, then it won't work with a normal strap and the other side is required.
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spacealf
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 15:08:18
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Ya, why let them get by with it? I have no reason to go there except maybe for strings or picks, and even BestB carries some guitar strings nowadays.
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sharke
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/04 23:21:54
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Every time I'm tempted to walk into the GC in Manhattan I'm reminded of the fact that you have to check your bag at the door and I just keep walking. The last time I was in there, I seem to remember some freaking ordeal just buying a packet of strings.
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Guitarhacker
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 08:17:48
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In Raleigh, we have a SA and a GC directly across the street from each other. I have walked around both without so much as a "hello" from anyone. Although at one time, SA did have a flunkie setting at desk there near the door to greet and check things brought in. I was taking my SG to have it looked at for possible refretting and some other repairs.... In all fairness though, at some point, someone in the department I happen to be in will eventually ask me if I need some help. A simple "no thanks, I'm just looking" will generally send them scurrying back to their stool behind the counter. Only a few have ever engaged me in a conversation to see what I'm looking for or just about music in general. I bought my Taylor (used) at SA and the treatment I got was tops..... the guy was knowledgeable and pointed out that it came with a hard shell form fitting case. He claimed to know the history of the guitar since it was a trade in from a guy he knew, and the guitar had been purchased new from SA about a year before. He threw in a few goodies and negotiated a lower price when I pointed out that I was a buyer at the right price. I recall that the Tele I picked up was a GC purchase on the phone.... and again the deal was done at a cost savings to me that made the deal a good one. The order arrived in 2 parts.....case came first, and the guitar, which was back ordered, came about 2 weeks after the order was placed. Both were well packed and delivered in pristine condition. Most of the younger guys in either store, could learn things if they would simply talk to the older guys shopping in the stores.....after all, we have played tons of guitars and amps through the years, and pretty much know a bit about what we're talking about.
My website & music: www.herbhartley.com MC4/5/6/X1e.c, on a Custom DAW Focusrite Firewire Saffire Interface BMI/NSAI "Just as the blade chooses the warrior, so too, the song chooses the writer "
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craigb
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 08:29:04
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I still remember one notable GC visit. Me - "Do you have any Line 6 Variaxes in?" Rocks For Brains - "Yeah, we just got a bunch in" Me - "Can I try one?" RFB - "No, we're going to have to return all of them" Me - "Why's that?" RFB - "None of them work!" Me - "That doesn't sound right, can I see one?" RFB - "Sure, they're all right here. I tried them myself!" Me - "Do you have a TRS guitar cable I can use?" RFB - "What?" Me - "A guitar cable that has two rings on the plug instead of one? You can't use the normal cables with a Variax." RFB - "Oh... We're not allowed to use those on the floor, they get stolen."
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UbiquitousBubba
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 11:14:17
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One of my kids bought a bass at a local GC a couple of years ago. They just plucked it off the wall and handed it over. That's it. It doesn't come with anything else. Later, he decided the bass really wasn't for him, so he returned it for a full refund. They hung it up on the wall with the Used equipment, and marked the price up $200 more than the original price. It sold within a few days...
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Leadfoot
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 11:33:24
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Remember the good old days where you got a case no matter how cheap the guitar was? It's total BS that you have to purchase a case separately for a guitar you paid $400 or more for. I remember my first electric I got in 1982 was a Sears strat copy. It was $179 and came with a hard case. It should still be that way. Companies are so worried about their profits that they're fine with hosing the customer. Disgusting. Okay, I'm done. Thanks for listening. :)
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bapu
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 13:52:00
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MakeShift Most of the time when I go into GC I end up...
...walking out without purchasing anything. GC=0 Bapu=1
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UbiquitousBubba
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 13:59:19
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I take my kids there, leave them running rampant throughout the store, and return an hour or so later. GC=-11 Bubba=3
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michaelhanson
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 14:58:30
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I do like the fact that GC has a lot of stuff that you can demo and try out. I think that is one of their strengths. I go in and try out different guitars and amps all of the time. They usually have a lot of e drum kits to demo. My daughter loves to demo all of the key boards.
I avoid buying strings at the store in Arlington, because everything is behind the counter. I like being able to pick up packages at random and read the packaging. The store in Mesquite has all of the accessories accessible, so now I buy this stuff at that location. It seems like it would be in their best interest to survey their customers on occasion.
I have kind of learned the nuances of the locations of the GC's here in Dallas. The Central Expressway location seems to have better staff in the Studio and Recording Department than others. They also have a guy in Guitars that is pretty knowledgable. I guess I choose which location I stop at based on what I am looking for. I still use a small Music Store with an experience Technician for all my repairs.
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craigb
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 15:31:30
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I just go in, pick the most expensive guitar I can find off the wall when they're not looking, find a loud, solid-state, mass-produced piece of crap amp, plug in and wiggle the cable until I hear some crackle, turn the amp way up, pick a horrible preset, then do my mash-up rendition of Stairway To Heaven / Elenor Rigby / Crazy Train. Then I pretend to get a phone call, leave everything on, lean the guitar against something and exit the store. Should the absolutely rare event of a salesdweeb stopping by to ask if I wanted anything actually happen, I love to ask if they have any of the green-coated, square wound accordian strings in stock since they're store is the only place I was able to get some last time. As soon as he goes in back to look it up, I get that phantom phone call... It doesn't make up for the dozens of times I walked in ready to spend a LOT of money and couldn't get one of the salesdweebs to leave their broke, pimply faced, horribly pierced and tatooed friends long enough to get what I wanted, but there is some satisfaction in it.
Time for all of you to head over to Beyond My DAW!
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Mesh
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 15:47:10
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I don't go into G.C.........(unless I really need something ASAP)
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craigb
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 15:48:49
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Mesh I don't go into G.C.........(unless I really need something ASAP)
As Sucky As Possible?
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Rain
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 16:32:16
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The folks at that GC down in Town Square were actually doing ok I guess, very polite and willing to help. I've seen much worst, and I can't blame them for what's apparently a company policy. The worst kind of sales guy to me is the one who doesn't have what I need and tries to talk me into buying this or that supposedly much better alternative, like that one guy who tried to convince me that Line 6 and the POD were just a fad and actually not very good - until their store became an authorized Line 6 dealer. Or that other genius who advised me to stay away from that "manufactured in China kind of junk" and suggested a supposedly much better alternative - that was actually made in China. By the time I walk into a music store, my homework is done and I'm usually not looking for guidance or suggestions. In fact, at this point, I probably know at least as much about the product I want as any sales guy ever will. I'll have all the pertinent names and models numbers memorized and I already know that it's either this or that.
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craigb
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 17:15:16
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Rain By the time I walk into a music store, my homework is done and I'm usually not looking for guidance or suggestions. In fact, at this point, I probably know at least as much about the product I want as any sales guy ever will. I'll have all the pertinent names and models numbers memorized and I already know that it's either this or that.
Yep, and it's at that exact moment when there isn't a salesdweeb to be found!
Time for all of you to head over to Beyond My DAW!
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michaelhanson
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 18:07:50
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By the time I walk into a music store, my homework is done and I'm usually not looking for guidance or suggestions. In fact, at this point, I probably know at least as much about the product I want as any sales guy ever will. I'll have all the pertinent names and models numbers memorized and I already know that it's either this or that. That's me as well Rain. That's why I was saying that I usually end up educating the young sales clerk. I am busy telling him what wood the instrument is manufactured from, how the guitar is made and what pickups are in the guitar. I still like to go in and play the instrument, even though I have been studying the specifications on it for months. Even two of the same model don't play and feel exactly alike. The hardest thing to purchase, for me, is mail order. I hate not having played the instrument before I buy it. Both times that I have bought mail order, luckily, I have gotten really good instruments. The first time was a Gibson LP Standard back in 1981. The second was my Epi Dot on my 50th birthday. Incidentally, Mar's was my favorite retail store. I bought my Rick bass through them nearly 15 years ago.
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Rain
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 18:21:04
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I never had to mail order guitars so far - except as a teenager, when buying cheap guitars from Sears. Judging by how different the 3 LP Traditional Pro I've tried last week were, even if the only difference should have been the color, I'm not sure I'd trust my luck w/ that. More than just minor set up difference there. But nice to know that you were lucky w/ yours. :) The only other store I'm familiar w/ here in the US is Sam Ash, that's where I bought my stuff back in NY. It was the closest to home and I walked in front of it practically every day on my way to Radio City Music Hall. I loved that particular store, it had some kind of vibe which worked for me. I later found out that it used to be the legendary Manny's, which I guess further contributed to it becoming one of my favorite places.
post edited by Rain - 2013/07/05 18:24:14
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michaelhanson
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 18:54:02
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I've been to that Sam Ash, Rain. Great guitar store in NY. I met the owner of Hartke amps on the last visit. I also visit that Town Center GC when ever I'm in Vegas.
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Ham N Egz
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/05 20:03:40
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Leadfoot Remember the good old days where you got a case no matter how cheap the guitar was? It's total BS that you have to purchase a case separately for a guitar you paid $400 or more for. I remember my first electric I got in 1982 was a Sears strat copy. It was $179 and came with a hard case. It should still be that way. Companies are so worried about their profits that they're fine with hosing the customer. Disgusting. Okay, I'm done. Thanks for listening. :)
Its called the add ons where all the markup is... so much competition with the main item (guitar/keyboard/drumset) that profit is shaved thin and the money t be made is cables, cases, accessories, stand, strap, blah blah
Green Acres is the place to be I dont twitter, facebook, snapchat, instagram,linkedin,tumble,pinterest,flick, blah blah,lets have an old fashioned conversation!
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57Gregy
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/06 09:39:12
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"The store in Arlington. The store in Mesquite. The Central Expressway location." When I lived there, they just had the one site, on Spring Valley (?) at the parkway. I spent many a lunch hour in it playing their guitars and keyboards.
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Guitarhacker
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/07 08:54:22
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The guitar store I used to hang out at, when I was mostly an unemployed musician..... sold mostly organs and pianos with a rack of maybe a dozen guitars....and a few amps tucked in the alcove. It was either that or the various pawn shops which really didn't want long haired unemployed musicians making their stores a hangout. To go to a "real music store" we had to drive 2 hrs to Raleigh, NC or longer to Silver Springs Md..... But usually, early in the morning, before lunch, we could hang out there and drink coffee and shoot the breeze and on occasion even have the impromptu jam session. It was at this store that I met some guys with whom I formed a few bands through the years, and also where I bought my Gibson "The Paul" when my SG was stolen the first time. Being located just around the corner from my house made it convenient too. Thanks to google street view...... I have discovered that this music store is now a bus station.
My website & music: www.herbhartley.com MC4/5/6/X1e.c, on a Custom DAW Focusrite Firewire Saffire Interface BMI/NSAI "Just as the blade chooses the warrior, so too, the song chooses the writer "
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Rain
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/07 16:17:49
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The first time I saw a real American strat at my local music store was the day I received an unexpected big stinky check to buy. Before that, the only thing they carried were Vantage and Aria Pro and such, and then Squiers. In a small 11 000 souls town, in the early-mid 80s, there weren't many potential buyers who could afford anything else. Folks who wanted better instruments usually travelled a few hours to get to the city. I don't think I ever saw a genuine Marshall stack w/ the 2 cabs before I was 20-something. I stood in front of that thing staring at it forever. It was almost like I was meeting Hendrix or something. The store folks must have thought I was ****ed.
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craigb
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/07 16:35:55
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5piced, eh?
Time for all of you to head over to Beyond My DAW!
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Moshkiae
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Re: Speaking of Guitar Center... Is this how they all work?
2013/07/08 16:11:28
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Hi, I would have spent $1500 plus a nice Fender Case (gotta have that red inside on the black case!), if they adjusted the price, and took off the cheapie toilet paper case and added the Fender one. "Not sure it is the right fit" "Heck, you guys have the store, right? You make sure it does, and I will buy it" "We can't do that!" "Thanks. If you want the sale, your phone is showing my number, and you know what I want!" Never got the call!
As a wise Guy once stated from his holy chapala ... none of the hits, none of the time ... prevents you from becoming just another turkey in the middle of all the other turkeys!
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