Steinberg UR44 Install Fiasco

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fireberd
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2015/12/04 06:37:14 (permalink)

Steinberg UR44 Install Fiasco

I purchased a Steinberg UR44 as a backup for my rack mounted Octa-Capture and to use with on-site recordings.  The UR44 installed OK and initial tests in Sonar are OK.  However, the included software activation was a nightmare.  The e-licenser Control Center application supplied and the one on the Steinberg downloads would not allow any activations and was only looking for an e-licenser key (USB dongle).  I finally found a fix on the Sweetwater site with a download of a different version that allowed "software" activations.  This allowed entering the activation code for the included "Basic FX Suite", however the VST3's in the suite still were not activated when I tried one in Sonar.  I finally had to download and install Cubase AI8 (included with the UR44) and activate that.  Running Cubase AI, the Basic FX Suite VST's finally got activated and I was able to use them in Sonar.  I don't really want Cubase but had to install it to get all the included software working.
 
End of Rant.

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#1

26 Replies Related Threads

    JonD
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    Re: Steinberg UR44 Install Fiasco 2015/12/04 10:59:16 (permalink)
    Interesting, sorry you had to go through that.  I just bought a UR22 (also for a backup) and haven't installed yet, but have an e-licenser so I'm guessing that "should" prevent those issues.  It's strange you had to install Cubase.  If I were paranoid, I might think Steinberg was being sneaky...

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    #2
    Rimshot
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    Re: Steinberg UR44 Install Fiasco 2015/12/04 12:20:01 (permalink)
    I have a UR44 and had to get Support to help me with the soft install. I did not have to install Cubase but did afterwards.
    Once it is installed, I think it works very well. 
     

    Rimshot 

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    #3
    TheMaartian
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    Re: Steinberg UR44 Install Fiasco 2015/12/04 16:32:47 (permalink)
    Glad I decided to read this thread. Won't be any Steinberg products on my BF/CM or Xmas lists. Ever.
     
    Geez, I hate dongles. I've been fighting (with) them since the original LPT: and COM: (RS-232) dongles back in the 80s. They have NEVER been problem-free. My latest hateful experience was with the iLok (a USB stick like your e-licensers). Made by PACE. The same fargin' bastidges who made the original POS dongles I mentioned above. I have a pretty standard PC (Dell XPS 8500). The iLok worked maybe 10% of the time on Win7. It never worked on Win10. I've totally written off my investment in Slate Digital plugins. That GAS gave me some serious gas. 
     
    End of rant.

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    #4
    Rimshot
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    Re: Steinberg UR44 Install Fiasco 2015/12/04 18:12:49 (permalink)
    I don't use a dongle with my UR44...
     
    And the UR44 is one heck of a good unit. What it can do is amazing for the price. PC and iOS support, cue mix, 4 mic inputs, zero monitor latency.... on and on. 
    post edited by Rimshot - 2015/12/04 18:25:12

    Rimshot 

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    mixmkr
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    Re: Steinberg UR44 Install Fiasco 2015/12/04 18:21:06 (permalink)
    Rimshot
    I don't use a dongle with my UR44...
     
    And the UR44 is one heck of a good unit. What it can do is amazing for the price. PC and iOS support, cue mix, 4 mic inputs, zero monitor latency.... on and on. 


    Same here, except I leave the dongle in as I have plenty of USB slots.  It's only needed for the FX, which I never actually use anyway, so I could yank it.  My UR-44 has been stellar.

    some tunes: --->        www.masonharwoodproject.bandcamp.com 
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    #6
    Rimshot
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    Re: Steinberg UR44 Install Fiasco 2015/12/04 18:27:26 (permalink)
    Hey mixmkr,
     
    You don't need a dongle for anything UR44 related. I use their eLicenser for all of it. 
     
    I even use the VST's it comes with in my DAWS. 

    Rimshot 

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    kitekrazy1
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    Re: Steinberg UR44 Install Fiasco 2015/12/04 20:46:30 (permalink)
    eLicenser is superior to Pace.  I can't imagine needing a dongle to use this unit. I'm thinking of getting a UR22. Supposedly these are nice low latency units for the price.

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    #8
    scottfa
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    Re: Steinberg UR44 Install Fiasco 2015/12/05 05:16:00 (permalink)
    Well if longevity and taking Steinberg at their word is important look on the Steinberg forum for the thread "mr816 and Windows 10". After 6 months of promised win 10 drivers and absolutely zero response to owners I won't buy another Steinberg product. 

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    #9
    fireberd
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    Re: Steinberg UR44 Install Fiasco 2015/12/05 06:34:22 (permalink)
    The latest UR44 drivers are Win 10 compatible (I'm using Win 10 Pro 64 bit).
    You don't need a dongle, the e-licenser will allow "software" activations, if you have the right e-licenser version - which was the crux of my install problems.
     
     

    "GCSG Productions"
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    #10
    David
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    Re: Steinberg UR44 Install Fiasco 2015/12/06 17:45:17 (permalink)
    scottfa , FYI--my mr816 works great on windows 10

    David F

    #11
    scottfa
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    Re: Steinberg UR44 Install Fiasco 2015/12/06 23:20:53 (permalink)
    David: I am glad it is working for you. There have been mixed results on the Steinberg forum. For me, I use the WDM driver for the widows stuff and the Asio for the studio  so the sample rate switching could be a problem.
    however, Steinberg's claim that they were going to fix the zero monitoring  using multiple units  just never happened. Now they are saying that they are working on the Windows 10 drivers but not delivering. I just don't trust them. When I use Windows 10 I will be buying something like  a RME, a company that actually supports their products longterm.

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    David
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    Re: Steinberg UR44 Install Fiasco 2015/12/07 10:06:50 (permalink)
    Scottfa, ah I understand !  

    David F

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    Cactus Music
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    Re: Steinberg UR44 Install Fiasco 2015/12/07 10:41:39 (permalink)
    For me being a long time Wave lab user, the dongle is an asset. I can install Wave lab ( or Cubase)  on any computer and there's no issues. Just plug the dongle in and install the software,, no serial numbers or registering required.
     
    It's not as invasive as Sonars on line system once you've set up the dongle. Your computer never needs to be on line again. 
    I also use Cubase 5 LE for one thing only. It will load up downloaded midi files and show the pesky PG changes in the event type list so you can clean them out. Sonar often hides PG info. 
    post edited by Cactus Music - 2015/12/09 09:57:26

    Johnny V  
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    #14
    ampfixer
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    Re: Steinberg UR44 Install Fiasco 2015/12/08 13:05:24 (permalink)
    I too had issues with the install but managed to slog through it. I really hate the fact that if you install the light Cubase, you can never get rid of it. When I look at programs and features in windows there's a bunch of Steinberg stuff listed as installed but if I try and remove it I'm told that the programs are not accessible. 
     
    The interface is great and the reverb plugs included are real nice.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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    #15
    kitekrazy1
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    Re: Steinberg UR44 Install Fiasco 2015/12/08 20:02:41 (permalink)
    So you have to install software other than the driver and control panel?  Why?
    I'm thinking of getting one of these or Komplete Audio 6. I'm seeing conflicting reports on the UR22.

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    Rimshot
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    Re: Steinberg UR44 Install Fiasco 2015/12/08 22:29:35 (permalink)
    See page 9 of the UR Operation Manual:
    http://manualzz.com/doc/8..7/ur44-operation-manual
     
    http://manualzz.com/doc/8..7/ur44-operation-manual] [/link]
    post edited by Rimshot - 2015/12/08 22:41:01

    Rimshot 

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    #17
    ampfixer
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    Re: Steinberg UR44 Install Fiasco 2015/12/08 23:28:40 (permalink)
    The Cubase 8 lite is optional AFAIK.

    Regards, John 
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    #18
    JonD
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    Re: Steinberg UR44 Install Fiasco 2015/12/09 01:26:52 (permalink)
    kitekrazy1
    ... I'm seeing conflicting reports on the UR22.


    I know there was a defect found in an early production run, but they were quickly identified (by serial number) and a free fix offered.  Not aware of any other known issues. 

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    #19
    Cactus Music
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    Re: Steinberg UR44 Install Fiasco 2015/12/09 09:52:39 (permalink)
    I think a few are miss reading the post. You do not need to install Cubase. 
    It's like printer software.. you really only need the driver. if your dumb enough to install the whole package you'll be looking at 10 new programs and desktop icons for HP or Canon. Instant bloatware. 
     
     

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    fireberd
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    Re: Steinberg UR44 Install Fiasco 2015/12/09 13:05:41 (permalink)
    True, if you ONLY want to install the UR44 then the driver is all that is needed.  If you want to install the included plug-ins I agree that Cubase should not be needed.  But, in my case that was the only way they got "fully" activated. They were activated by their e-licenser program but were showing not activated when I tried to use one in Sonar.  Only after installing Cubase AI8 were the VST's activated/useable in Sonar.

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    #21
    Cactus Music
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    Re: Steinberg UR44 Install Fiasco 2015/12/10 19:03:03 (permalink)
    Ya that's the problem with Stienberg, and the e licencer software is a PITA,, I lived with it for a few years and then bought the dongle.  
    I upgrade my systems and hard drives at least once a year and it meant e mailing Stienberg , explaining why you needed a new serail number etc... then the stupid e licencer would still not work!! I hated it.. But the dongle has made it so I never have to talk or beg them again.. 
     
    If you want to pull your hair out even more, try posting on the Stienberg user forum. Example, we can only post on the LE forum.  Problem is all the people who actually are active are on the the full version Cubase forum where you can't ask questions. So your cut off from any real help. A question asked on the lesser forums will get one reply ,,, a week later at best... I gave up and it's one reason I stick with Sonar... this forum is here to answer issues, and usually within an hour if not a minute.. 

    Johnny V  
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    kitekrazy1
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    Re: Steinberg UR44 Install Fiasco 2015/12/10 19:19:45 (permalink)
    Besides all of the software problems I can get a Steinberg UR22 20% off at Guitar Center.  Sounds like a deal?
    I'm interested in the hardware so what do you say?

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    fireberd
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    Re: Steinberg UR44 Install Fiasco 2015/12/11 13:49:13 (permalink)
    The hardware is fine and the driver installed without problems.  They had a firmware update for the UR44 on their web site and it too installed OK.

    "GCSG Productions"
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    ampfixer
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    Re: Steinberg UR44 Install Fiasco 2015/12/12 13:55:22 (permalink)
    I still haven't figured out how to get the remnants of the bundled Cubase off my computer. Their stuff really sinks its hooks into your system.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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    kitekrazy1
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    Re: Steinberg UR44 Install Fiasco 2015/12/12 14:17:55 (permalink)
    ampfixer
    I still haven't figured out how to get the remnants of the bundled Cubase off my computer. Their stuff really sinks its hooks into your system.




    That's why I have avoided Cubase. It's always been that way.

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    Cactus Music
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    Re: Steinberg UR44 Install Fiasco 2015/12/12 15:04:27 (permalink)
    I wouldn't worry about it, It will create a shared plug in folder that a lot of software seems to find easily. I don't find it invasive unless you use the e key software which I no long need..
     

    Johnny V  
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