Strange things happening with my vs 700 still

I thought it was easyer to make a video because I find it hard to explain my self in posts on here

http://www.youtube.com/watch?v=OS7cZK5Ep-g

I hope some one can help please

Thanks

Norrie

Hi Norrie I used to be a V Studio owner so I will try to help. I saw your video and it was good to see you so to speak. Have you tried stopping first between switching views and see if it does it then. The console seems to be working very normally apart from this bug.

What other devices have you got connected to any USB ports? Have you updated the V Studio drivers to 1.1.1 etc. Are your dip switches set correctly on the V 700C.

Getting the midi message during bootup might have something to do with your midi device being disconnected. Have you done firmware update relating to Fantom. Check keyboard shortcuts for any conflicts.

Have a think about these things and I will try to rack my brain for some more ideas. There are plenty of V Studio owners here so I am sure they will chime in soon. I never experienced that problem and I was switching views often.

I checked all the drivers again and did a reinstall of everything again and still the same problem

Uk tec suport got back to me today and said that they are haveing to send the info / video on to the american tec support

I will let you know how I get on as I still dont even know how to fix the errors that are comeing up as sonar loads ;(

Let alone the crazzy bug that no one even seems to have had aprt from me I think thats just my luck though lol

It still stops some times when I close or minimise the likes of the vintige compressors or cakewalk plugins or line 6 pod farm or even superior drummer etc. Its all got me so confused but I know some one will help me

Thanks again Jeff your a good man!

Norrie

Hey craig

Ok so I managed to fix all the load up errors so only the strange one I was haveing left to fix now lol

Ive just tryed everything you have said and still no luck. Thanks though its nice there is people like you around to help noobs like me :D

Tec support have said its a drop out this is what they said to do

 try increasing his audio latency settings to see if it helps performance. This can be done by going to Options | Audio and clicking on the [ASIO Panel] button. From there, try increasing the Buffer Size/latency settings to a higher value and see if this audio stopping behavior can be reproduced.

 Ive tryed it all the way up to 9 and all the way to 1 on each of them its still the exact same problem

So I am still in the same position ;(

Its all a bit over whelming as I dont know much about this stuff atthe best of times and am still learning the basics so its confusing last thing I want is for something else to go wrong

Norrie

Norrie,

This may sound crazy but try removing the control surface for the VS-700 in SONAR and re-create it. Also, only check the MIDI I/O you are actually using. Check the I/O for Console and that is it unless you are using the FantomVS or MIDI I/O. Keep the other MIDI I/O unchecked.

Seth

Hey Everyone,

I will post my reply to Norrie so that if any of you ever run into any of these issues you can see the solutions.

--- Plug-ins Scanning on Startup ---
 
For starters, I would suggest that he disable VST scan on start up so that SONAR will launch faster. To do so, go to Options | Global and on the VST Plug-ins Tab remove the check mark next to "Scan for VST Plug-ins on Startup". This will not only allow SONAR to launch must faster, but it will bypass any plug-in error messages that can simply be ignored. (Nevertheless, resolutions to these error messages are below.)
 
--- "Fantom VS - MIDI devices aren't set up correctly. Make sure the settings in Set Up MIDI Devices dialog box are correct" ---
 
This error message could be a result of needing to assign the MIDI ports in the Fantom VS Editor. This can be done by going Insert | Soft Synths and inserting the Fantom VS Editor. In the Fantom VS Editor, click Setup | Setup MIDI Devices and make sure the Input and Output MIDI ports are both assigned to "FANTOM VS (VS-700)".
 
If this does not resolve the issue, and the user is running Windows 7 x64, then they may need to install the Fantom VS x64 hotfix. See the following link for information: http://www.cakewalk.com/support/kb/reader.aspx?ID=20090212
 
Additionally, he is receiving this error message twice when scanning for VST plug-ins because he might have chosen to install a second Fantom VS Editor in the SONAR installer. This is an option for customers who own two VS-700Rs and wish to use two instances of the Fantom VS. To resolve this issue, go to C:\Program Files\Cakewalk\Vstplugins\Fantom VS and make sure that there is only one Fantom VS.dll file in the folder. If there is an additional Fantom VS (2).dll file, then you can simply delete it.
 
--- "IDS_TITLE_WARN_MIDI_PORTS are not found in text resource file" ---
 
This error message occurs if you have installed the ARX Editor from the SONAR installation but do not have an ARX Expansion card physically installed into the VS-700. See the following link for more information: http://www.cakewalk.com/support/kb/reader.aspx?ID=20090430
 
--- "ARX MIDI Port Error - Cannot open ARX MIDI ports. Please ensure ARX is connected and that the MIDI ports are not selected in the host ---
 
As above, this error message also occurs if you have installed the ARX Editor from the SONAR installation but do not have an ARX Expansion card physically installed into the VS-700. See the following link for more information: http://www.cakewalk.com/support/kb/reader.aspx?ID=20090430
 
--- "Unable to load ARX contents due to a version mismatch..." ---
 
Same as the two above. This error message occurs if you have installed the ARX Editor from the SONAR installation but do not have an ARX Expansion card physically installed into the VS-700. See the following link for more information: http://www.cakewalk.com/support/kb/reader.aspx?ID=20090430
 
--- Playback stopping when toggling between Track and Console view ---
 
I actually believe I spoke with Norrie over the phone regarding this issue previously. Ultimately, his audio engine is dropping out (despite the fact that it does not say DROPOUT at the bottom of SONAR's screen). This happens when he has the VS-700 Control Surface Plug-in present in Options | Controllers/Surfaces but he can actually recreate this behavior by using his computer keyboard.
 
Ultimately, I have been advised to suggest to Norrie that he try increasing his audio latency settings to see if it helps performance. This can be done by going to Options | Audio and clicking on the [ASIO Panel] button. From there, try increasing the Buffer Size/latency settings to a higher value and see if this audio stopping behavior can be reproduced.

@ Norrie, I'm not sure if the folks at Roland forwarded you my contact info as I suggested, but your best bet to getting to the bottom of these issues is to contact me/us directly. Even if I do not personally have an immediate answer or resolution I can always look into further details and, if necessary, go to those with larger heads and bigger brains than my own.

It's difficult to gauge if we're helping customers when don't get replies and feedback regarding what worked and what didn't. Try not to forget that most of us support reps are answering calls and emails consistently all day. The occasion that we have time to pop in on the forums is few and far between.

In any case, I'm sorry to hear the latency settings had no effect. I'll send you a line so we can look into more specifics and hopefully have a resolution soon.

So, Norrie, can you list what you have checked-enabled in options-audio and Midi devices?

Crg I will just get a screen print right now for you

Seth Its an Nvidia Geforce 220 I have not checked for any updated drivers as Things were working fine I didnt want to through something else in to the exuasion just incasethat caused yet another problem if you know what I meen ?

Thing is it was all working fine for weeks infact probably well over a month and i was so happy with it with no problems then the next day just started doing that :S

You will will see the screen print here   http://www.flickr.com/pho...2/4972555768/lightbox/

On the imput the arx is not ticked but you cant see it on the screen print hope thats ok It was quicker than me typeing it out.

Ryan Munnis is being very helpfull and I hope he comes out with something as ive just sent him a System info report to see if theres any red flags

The thing that is most anoying is the fact it was working for weeks with no problems at all Now this has happend and I havent changed anything I am really gutted by it all now ;(

Thanks again guys you are all being a great help and I will try anything any one says although nothing has worked so far.

I know it worked fine before so there must be a fix but they way I am feeling right now I feel like just takeiong every last thing off the computer reinstalling windows then everything and starting again ...... I dont even know if that would work though since un instaling and then re installing sonar 3 times and then ininstalling the drivers 4 times now and reinstaling them has made no diference

I really am lost and in way above my head this was all a big learning curve for me just learning to record let alone all this going on ;(

I went and  bought a nice new tc helicon voice works at the weekend there and havent even tryed it yet becasue I dont want to add anything else incase I cause more problems I would rather get this fixed then put in my new gear it just has me very woryed now I guess since no one has a answer as to whats causeing it ;(

I hope Ryan can get to the bottom of it as hes had a lot of good ideas but unlucky for me none have worked so far but I have faith that he will get it fixed for me :D

Norrie

did yo uever install the nVidia driver, or just using the default Windows driver? the fact that the dropouts are happening when you open, close, minimize, or switch windows suggests to me its something graphics related.

You will will see the screen print here http://www.flickr.com/pho...2/4972555768/lightbox/

 
 
Uncheck DV-7 and V-link in both categories. Then reboot the DAW.

Driver update didnt do anything

Ryan just sugested changeing the cards pci slot I am going to do that now and report back

Also now trted just useing one monitor with one disconected so windows only recognises one monitor

Still the same ;(

Hmm..., strange indeed. You have the VS100 software installed also? I noticed you changed your controller to it during a test. Do you have a VS100 hooked up?

Hi Norrie I have been watching your situation. I also checked out the results of the tests. This is a Sonar situation and is not related to the V700 in my opinion.  The fact you can disconnect the console and replicate the same fault in Sonar (using the QWERTY keyboard) I think shows that.

It does not happen with me but I am running the 32 bit version of Sonar on Windows XP 32 bit as well. But interestingly when I use Alt + 3 to get the console view, it comes up if I am in track view and it does not stop either but the only way I can back to track view is to first press Alt + F4 in order to close the window. Pressing Alt + 0 seems to do something to the window behind (track) but the console view stays in my case. I can easily close it by doing Alt + F4 and then I am looking at track view again.

This only happens with console view switching to track view for me. When I am track view and press Alt + 5 say, that window opens and when I press Alt + 0 track view comes back but other window stays open behind. Music plays all the way through this. So I have some different window opening and closing behaviour compared to you.

Isn't there a button on the V 700C that switches windows and/or can close the current window. Try getting from console to track view that way instead. Maybe it will do it without stopping. Also check your key bindings to ensure that those keys are assigned to only one command at a time.

hey craig

When I got the 8.5 disk I just fired it in and installed so maybe it put the vs 100 drivers in there aswell ? for what ever reason tec support knew the option would be there for them to ask me to try that.

Everything was working fine when I got it all My midi keyboards pluged in aswell My td 20 everthing was working like a dream so I finished a session one day then shut down as normal went to bed

Woke up went to start a new session and then when I went to change track view on the Vs 700 console it started doing the stops and also when I close plugins so nothing new was changed nothign taken out nothing added in everything was great but it just started doing it after about one month of working like a dream

I am not sure about the graphics card comands and the key binding.

I spoke to tec support and Ive said to them that I shall be resting my brain from it all over the weekend and they will get back to me on monday morning hopefull with a fix or some more tests so untill then I shall be haveing a rest away from it and with there advice make no more changes because they know how everything sits at the momment with out havieng to give them any updates etc.

I can live with it the way it is its just rather anoying thats all lol

So I plan to sit back this weekend not wory and just write some songs maybe treat my self to a new rack bit of guitar efx ive actualy been after ;) A bheringer v amp pro cheep but will aparently get the job done well for the price and since I bought my vs 700 and td20 I havent got a big bank ballance. lol :P

I think a bit of relaxing is in order then start fresh on monday :D

Norrie