Studio Business Advice

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spindlebox
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2014/02/18 09:26:20 (permalink)

Studio Business Advice

So, I usually get 50% deposits for all time that's booked.  I have a client that's booked Saturday/Sunday/Monday and he's waiting for taxes to come in.  He booked this like 3 weeks ago.  
 
Do I still do the session?  He's a first time client.  Seems like a really nice guy, but you all know how that goes!  Hahah!
 
I just ask because it's quite a chunk of change that would be great to have.  Murphy's law predicts that as soon as I cancel the session, he gets the money by Friday.  ;)
 
Anyway, that's all for now.  THANKS!


 

 
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18 Replies Related Threads

    57Gregy
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    Re: Studio Business Advice 2014/02/18 09:56:54 (permalink)
    Does he have references (has he screwed somebody else)?

    Greg 
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    #2
    spindlebox
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    Re: Studio Business Advice 2014/02/18 10:02:05 (permalink)
    57Gregy
    Does he have references (has he screwed somebody else)?


    I haven't asked him for references.  As a studio owner, I'm usually providing them, and not needing to ask for them for clients.  

    So the easy answer is "I don't know." 

    I'm thinking this, and correct me if this sounds "hairbrained".  I keep options open until Friday, and have him re-confirm on that day.  If somebody calls to book time, I take it, and then fit him in around it or then re-schedule.  Chances are, somebody isn't going to call between now and then to book the entire time he wants.  Of course, until he's paid in full - he gets nothing from me.

    Thoughts?


     

     
    #3
    spacey
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    Re: Studio Business Advice 2014/02/18 10:28:54 (permalink)
    I don't have a commercial studio and wouldn't but if I did I'd have a booking contract which addressed issues such as yours.
    It's not lunch and I'm already hungry...I'll gladly pay you Friday for a hamburger right now. :)
    #4
    craigb
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    Re: Studio Business Advice 2014/02/18 10:32:03 (permalink)
    It's always nice to be nice, but you don't want someone else's money problems to become your money problems!
     
     

     
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    #5
    Beepster
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    Re: Studio Business Advice 2014/02/18 10:51:31 (permalink)
    Tell him he'll have to leave some gear as collateral. Business is business and you haven't had a chance to build a rapport with the guy. He might be trying to pull a fast one and it's a little suspicious he booked the date without knowing he'd have the cash in hand. That would raise a red flag for me even if it only means he may not be super responsible instead of a scammer. Business is business.
    #6
    Beepster
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    Re: Studio Business Advice 2014/02/18 10:52:36 (permalink)
    Gah! Stupid filter. lulz
     
    #7
    timidi
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    Re: Studio Business Advice 2014/02/18 11:09:20 (permalink)
    spindlebox
    he's waiting for taxes to come in. 



    Obama ??

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    #8
    yorolpal
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    Re: Studio Business Advice 2014/02/18 11:30:35 (permalink)
    Welp...I've run a commercial broadcast studio for nigh on to 25 years now and we've been skint, burned and downright screwed many a time in all those years.  We...mostly due to being business to business...are on a net 30 basis.  Which usually means net 90...180...whenever sometimes.  We do charge rather hefty late fees.  Which some a-holes (I mean, valued clients) just ignore...bastids.  And in all those years I've never sic'ed a collection agency on anyone.  Dumbass me.  We take every new client that walks in the door and just hope for the best.  One reason we can do this is most of the time our bookings are for just an hour or two and the chance that we could re-fill those times on short notice is negligible.  Another is that all we're really out is an hour or so of learning how to do our job better...i.e. engineering. 
     
    You, on the other hand are booking days at a time and 50% up front is very reasonable.  Does this guy not have a credit card??  If you don't take em...get a square pronto.  It's easy.
     
    Just as an aside:  One client, a local advertising agency, went bust about 15 years ago and left owing me over three thousand semolians.  That was a bitter pill.  But about three years ago the principals in that agency finally got refunded and restarted a new agency and brought all their business to me because I never beat them up over their debt.  A goodly chunk of business I might add...steady...for three years and counting.  Plus they are slowly paying their old debt off as well. What goes around does occasionally come around:-)
     

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    #9
    bapu
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    Re: Studio Business Advice 2014/02/18 11:49:08 (permalink)
    I still have the ADAT tapes (x3) for a group I recorded in 1999. They were going to be back in two weeks to pay me for them.
     
    And, they were friends of my son.
     
    True story. 
     
    #10
    spacealf
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    Re: Studio Business Advice 2014/02/18 12:06:34 (permalink)
    He don't have the money from when he made the appointment 3 weeks ago.
    No, he does not have the money (as it is not going to come through taxes either).
     
    Get Real!
     

     
     
    #11
    Guitarhacker
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    Re: Studio Business Advice 2014/02/18 12:33:47 (permalink)
    That one could go either way....
     
    you do the sessions and the refund never seems to materialize or needs to be spent to fix the car.... so as long as you don't give up any of the finished or not so finished work.....MP3 or masters, all you are out is the time invested if the guy busts out..... practice time for your skills.
    If you cancel the session after having "booked it" then that would likely cause hard feelings no matter what the explanation. It would have been better to say in the first discussion that in order to "book" time, a deposit was required to hold the studio time. Of course that is past and you gotta deal with the reality you face now since you booked the time with no deposit in hand. Based on that, I'd probably still do the session, and get an agreement that no music is delivered until payment is made to your satisfaction. 
     
    On the other hand, you do the sessions, the guy pays like he says from the refund and you have a happy client.
     
    Unfortunately there's no way to predict the outcome.  
     
    being in business is a gamble every day. I run an electronic security business and rarely run any sort of background credit checks on customers. For 22 years in the business, the money I'm owed by deadbeats is minimal. Some are notoriously late but will pay eventually. Others are net30 but it might be net 60 or 90 and yeah, I charge late fees too and the commercial ones rarely pay it. I'm happy to get the original amount owed.
     
    Being kind, and doing the job could pay off. It changed my policy toward enforcement of my alarm monitoring contracts. The big companies make you pay to get out early. I had a customer who lost his job and could not afford the monthly monitoring with 6 months left in the contract. I could have demanded payment in full, but I opted to let him out of the contract with no penalty.
     
    This same guy later recommended me to his mother. I repaired her old alarm system, and then wired a new house she was buying for a security system. Later, when he got a job and was back on his feet, he also built a new house. Wanna guess who he called to install his security system?  Yep, I ended up with a bunch of work and referrals from this one guy because I opted to let him out of the contract. Had I enforced the contract for 6 months of revenue, I'd have lost thousands of dollars in future income as a result.
     
    Sometimes it pays to be nice.

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    #12
    Beepster
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    Re: Studio Business Advice 2014/02/18 12:40:01 (permalink)
    Probably the nicest and safest solution is to just tell the guy to call you to rebook when he's got the dough in hand then work on something else for the day or take a personal day to hang with family/friends/whatever.
     
    Whatever you do keep a close eye on his reactions to see if there are any cracks in the nice guy veneer. Sometimes all it takes is something subtle to expose a potential scammer/deadbeat.
    #13
    spacealf
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    Re: Studio Business Advice 2014/02/18 13:43:02 (permalink)
    Different business different methods of payments. Not trying to be hard, but really, it just seems too flaky to me as of now. Get the money, reschedule, easiest and best way to make the point, that it is a business.
     
    Actually it is your business and you can do what you want. Does the cost of a baseball bat figure into it though?
     
     
    post edited by spacealf - 2014/02/18 16:32:08

     
     
    #14
    spindlebox
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    Re: Studio Business Advice 2014/02/19 08:16:13 (permalink)
    Yeah, I rarely if ever do business without a deposit and I really don't trust people.  Sad but true.  He has also been VERY hard to get ahold of, which raises red flags - and to me spells "unprofessional."
     
    I'm going to contact him with options on future dates, and have him contact me when he has the money in hand.
    If it works out, it works out.  I'll also tell him at present, the time is still there, and if he happens to get the money to contact me with a deposit for the weekend.
     
    Other than that, I'll let the chips fall where they may, but I'm not sticking my neck out.  I've been in business (not just the studio business) for many years now.  Everytime I break my rules it bites me in the ass.  What's the saying?  "screw me once, shame on you - screw me twice shame on me?"
     
    Not this time.
     
    Thanks everyone.
     
     


     

     
    #15
    Moshkiae
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    Re: Studio Business Advice 2014/02/19 08:28:15 (permalink)
    spindlebox
    ...
    I just ask because it's quite a chunk of change that would be great to have.  Murphy's law predicts that as soon as I cancel the session, he gets the money by Friday.  ;)
    ...


    Tell Murphy to take a hike, and he should not be in the equation or you should not be in business!
     
    But I have 2 pieces of writing that I have gotten some help on, and that person has a percentage on it. And they are not my agent, but they helped at a time that I needed it badly.
     
    It's a 2-edged sword, sometimes, and you have to look at it directly and make your call and not look back. And there is always the one that will make it, and you do not gain benefits from it in the future, and you can say that you did not know, or have a good enough sense to make a call on it.
     
    I would think that I would evaluate that person's work and such, and then make a call, so you don't feel like you have to take on something you don't want, and on top of it, something that is just plain wishy-washy, and becomes a waste of time.
     
    I can not tell you what I would do, but I would make sure you take a good look at the work and that person, and then make your call. But it sounds to me that those folks are playing a dangerous game of making sure they can walk away with benefits for nothing, and no one can afford that in this day and age. I'm not saying that you can not afford to do something for free, but maybe, just maybe, there is that one time when you did, and it comes back to ... pat you in the back and then some!
     
    You have to take it as you will and not look back is my guess.
     
    But when it comes to screenplays, yeah, 2 of them already have 10% of it gone. It's peanuts, you know, because when/if they sell it's a quarter, and my investors stand to gain 25K each ... and it's like a lottery ticket. One day, when you least expect it, there it is! Your dream!

    As a wise Guy once stated from his holy chapala ... none of the hits, none of the time ... prevents you from becoming just another turkey in the middle of all the other turkeys! 
      
    #16
    spindlebox
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    Re: Studio Business Advice 2014/02/19 08:32:48 (permalink)
    (Moskaie, read my post just above yours.)

    I'm not a noob business owner, but am a person that too struggles like everyone else.  I try to balance heartless CEO with Starving Artist.  But I have been burned before, and there is no point in taking chances.

    I made a good compromise today by offering a reschedule - giving him two weekend block options, and my client was very grateful.  Now, if it pans out it does - and if it doesn't somebody else will come along - I'm sure, as my business has been booming so far in 2014 - amazingly so.


     

     
    #17
    Moshkiae
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    Re: Studio Business Advice 2014/02/19 08:40:01 (permalink)
    spindlebox
    (Moskaie, read my post just above yours.)

    I'm not a noob business owner, but am a person that too struggles like everyone else.  I try to balance heartless CEO with Starving Artist.  But I have been burned before, and there is no point in taking chances.
    ...


    Never suggested you did!  And I'm not a child either. I'm 63 and not a behinner, either! But there is a time and place, when you might just have to give something away, despite your good sense not wanting to. That one kid, that is actually really good, and you think he has an opportunity, but has no money ... there is always one out there to tempt you, if you will!
     
    You're (probably) second guessing you you would do, and I probably would too!
     
    Question is, would I give the CHB a second chance? YOU BETCHA! But there is no money in it, either!
    post edited by Moshkiae - 2014/02/19 08:46:32

    As a wise Guy once stated from his holy chapala ... none of the hits, none of the time ... prevents you from becoming just another turkey in the middle of all the other turkeys! 
      
    #18
    spindlebox
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    Re: Studio Business Advice 2014/02/19 09:20:45 (permalink)
    I think I came up with a good solution, and I'm at peace with it.  It prevents me from getting screwed by breaking my policies - set in place for JUST such an eventuality and the potential client is relieved and grateful.

    Besides, I have a lot to keep me busy with the studio, not  to mention a trip to SXSW with my band the 2nd week of March.

    It's all good. ;)


     

     
    #19
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