Studio Capture UA-1610

Hi! I have two Studio Captures and had the same problem. My fix on my system was easy but it took me two months to figure it out. Try not powering up your interface until AFTER you have booted up! Then shut them down BEFORE you shut down the computer. My Studio Captures would not manually turn off after the computer shut down if I did not do it this way. As far as I know there is no way to save the auto off-on function in the interface itself. I went to the setup page on the interface to see what they were doing and I noticed that the setting would stay to off until the computer shutdown. As soon as the computer went off the shut down on the SC changed to 4 hours again! Another user on this forum said the the Octa-Capture has the same annoyance on it. I don't know if your having the same issue as me but once the interface re-set itself to 4 hours after the shutdown, I had to pull the power cables out of the SCs to get them to work again. Very annoying for such a great product. Once I found out the combination they turn on and off just as they should.

Hey guys,

the Capture-series save the settings when you power it down. Thus it needs to be done on it's front panel before shutting down the computer. And by that I mean only the time you wanna change the settings. Every other time you should be able to shut down whatever first.

I just tried on my Octa (v 1.51) and it works as expected. Will try on the Studio-Capture when I get back to the studio.

Best Regards
Ludvig

Hi, Ludvig,
     I appreciate the info but I tried your solution and it does not work. If I power up before I boot the computer, the computer does not see the interfaces at all. If I power up the SCs after the boot all the way to the desktop view, it detects them everytime. NOW, if I change the auto feature to OFF and shut down the computer, the interface resets the auto to 4 hours and locks up the interfaces to the point of having to unplug the power cable to turn them off. The work around for that turned out to be turn off the interfaces before you shutdown the computer. Thus, I have to power up the interfaces after the boot and power down before the shutdown of the computer for them to work correctly. They still reset to 4 hours regardless.
     I am wondering if there is something Windows is sending that resets these interfaces at the shutdown. I would appreciate you seeing what you come up with because I don't see many people using the Studio Captures and there is not enough info out there yet for me to see if it is something in my rig somewhere that is causing this.
     I tried the change that music4me asked about and when I powered back up they had reset back to 4 hours so that isn't working for me. I'll keep watching this thread. Hopefully, we or someone will figure it out. Meanwhile, I'm happy with the workaround I stumbled onto.

Hi, backwoods,
     I am so glad to see more people getting the Studio-Captures. When I first bought mine this past July, I did a thread on my experiences with the installation, setup, etc. And NO one responded. I was beginning to feel lonesome! LOL
     I'm thinking there should be a firmware fix for this problem of mine. Although as I said, my workaround is working fine for me. At this point the only things that can be saved are the actual settings of the channels. No go on the Global settings.

Great to hear from you, backwoods! The daisy chaining has worked out well after I figured out the setup. As I said before, I started a thread about my experiences with the installation and use when I first bought these things. Perhaps you can do a search here and find it. There was very sparse reaction to say the least. At any rate, if you make the plunge and buy another, PLEASE BE ADVISED!!!
     Make sure you understand that on some computers you must use a USB hub!!!! This drove me nuts for a day or two. My studio computer has more USB ports than you can shake a stick at. I installed the two with no problem at all. BUT, on my laptop which only has 3 USB ports, one of which is tied up with a wireless mouse, it was a different story! The computer only saw one interface no matter how I switched the usb cables around. I got on line and found the fix on Rolands website. It seemed I had missed this in the manual that came with the units. I promptly contacted Roland and suggested that they print this in red or bold type in future manuals possibly. Or on the webpage put it in bold type. Once I got the hub, everything was fine.
     I haven't gotten to the point of using all 32 inputs yet, but the time I have spent with using just one has been great. I do use both by splitting the drums and bass in to one interface and the other instruments and vocals into the other. I have had no problems whatsoever.
     To change the subject, I used to ride motorcycles quite a bit. I have forgotten his last name. His first name was Bert, but they made a movie about him setting the worlds speed record on an old Indian bike. Is he not from New Zealand? If so, are there any memorials for him there?
     Well, great to hear from you and will be looking for you around here. Have a great day! 
 
 

Thanks, Ludvig! I am glad to know I am not alone with this issue. Are you having the same issues with having to unplug the power cable? That was my main annoyance until I figured out the workaround mentioned above. I have just never had an interface that I had to boot and shutdown this way. It works easy enough but just strange. Oh, well. May we hope for a firmware update soon for that feature.

hi sidroe, u r not alone we all with u in this thread, i hope to hear from Roland or Cakewalk or Gibsonor what ever they named now to help us in this OFF OFF problem

Backwoods,
     Is there any park or street or memorial to Bert? It seems a shame if not. From what I read he was a wonderful man and a great example of persevering against the odds. Hats off to New Zealander know-how! 
Music4me,
     I haven't really any use for the shutdown feature since I found my work around but it would be nice to know that the product we bought in good faith gets the attention it needs to get it right. I'm hoping because of the buyout that we don't get left on the roadside. 
     I would still like to know if any of you are having problems with the interfaces locking up and not shutting down when you turn the computer off. That was my main problem. None of you have mentioned it so I am taking it that your shutdowns are normal. Unless I do it the way I described earlier I encounter the lockups.

I would talk to Roland.
 
 
Lance

Ludvig confirms he has the same issue. That makes me feel better that I'm not alone with this bug. I got a stupidly good discount by buying two of these. Then you get them in and installed and BANG! It still was quite an investment to make in gear that has this much of an issue. Oh, and I tried just one at a time to see if the daisy chaining had anything to do with it. Even one at a time, I have the same issue. Ludvig confirms he has only one SC and he has the same issue.
Music4me, I know what you are saying. I have had Edirol, MOTU, and Focusrite interfaces. I even helped a friend of mine setup a Tascam on his laptop and I have never had an interface that I had to shut down this way. While we are discussing this, the power up is just as weird!
If I turn on the interfaces first and then power up the computer, the computer never sees the interfaces! But if I power up the computer and let it get all the way to the desktop showing, I turn on the interfaces and the comp recognizes them with no problems at all.
Anyway, I can't help but feel that it will be a while before we get a firmware fix if at all. 
 

Hi all,

I would like to clarify myself. The only "problem" I can confirm is that I cannot get the auto off function to stay at the setting "off". I have not problem turning the Studio-Capture off.

Best Regards
Ludvig

My single studio capture has not locked up on me either. Hope you find out what's causing you this mischief sidroe.

And what about the Studio Capture performances ? There is almost no reviews or opinions about it.
I am looking to a new card to replace my two Edirol UA-101 (used simultaneously with two RME Quadmic preamps, for live recording), and i am tempted by the Studio Capture, but i wonder what it's worth, especially in terms of latency and quality preamps.