Tech Support Phone Number

617-423-9021 I'd call early in the day if possible... Otherwise you will likely be on hold for a very long time.... Some report if you call early you get through quicker... I think they open at 10:00AM Eastern time...
Deneen

TheBRB
617-423-9021 I'd call early in the day if possible... Otherwise you will likely be on hold for a very long time.... Some report if you call early you get through quicker... I think they open at 10:00AM Eastern time...
Deneen

I've tried this number, 617-423-9021, as well as a number given to me by the pro audio guys in Guitar Center of Eugene, Oregon, 617-423-9004. However, both numbers say the same recording, "We are no longer accepting calls on this line. Please visit our web site for technical support." What do I do next?

You also need to have active phone tech support for the product in question. Your tech support options are listed on the right of your product list on your account page @
 
https://www.cakewalk.com/My-Account/Products

Hi is there a uk phone number for registering my sonar 7 pro edition that now tells me i need to register otherwise i cant use the product i bought as new back in 2009 but never registered  im using a music computer so cannot register it on that is there any other way around this so i can use my sonar producer edition i know its old but unless i register it i cant use it i have the product code and a number at the bottom of the box inside yellow trade sticker any help would be much appreciated ?

My Sonar Professional XI no-longer draws sound images in the clips display.
I Have an Allen & Heath Zed R-16 with firewire interface.
It just stopped working.
After 3 days trying everything from quick fiddles to a complete re-instalation it still doesn't work.
This means my recording system & studio is un-usable.
Help - Anybody
 

Gustabo is on it.
Find the picture cache in Sonars project folder C:\Cakewalk Projects\Picture Cache 
That's where it is in Platinum so I believe that's where it is in X1.
 
Empty it. when it gets full, sonar cant redraw the wav anymore.

WOW this Sonar Pro is a different animal to CWPA9.0 !
 
How do I single step events in Events View?  The Help here says Ctr + Alt + Spacebar but that doesn't work.
I'll check back in an hour or so to see if anybody can help.
 
Thanks

Contact BandLab support.

You need to go to the Cakewalk site and register your product after opening an account and you’ll get online activation through a program called Cakewalk Command Centre. The version you’ve bought is obsolete as Cakewalk went out of business last year. It is still a fully functional though.

I would suggest trying to get my money back from your retailer but having opened the package I doubt you’ll succeed.

The sad part for you is that Cakewalk intellectual property has been bought by a Singapore social media music company called BandLab and just 3 days ago released a version of Sonar equivalent to Sonar Platinum and now called Cakewalk by BandLab. The kicker is it is completely free and in full and ongoing development.

mudgel
You need to go to the Cakewalk site and register your product after opening an account

That appears to have become a catch-22 situation, because new Cakewalk account creation has been disabled.
https://www.cakewalk.com/My-Account/Create?returnUrl=%2FRegister%2F%3Flid%3D3%26
 
If you already have an existing Cakewalk account, it seems you can still access the product registration page.
https://www.cakewalk.com/Register?lid=3
 
Maybe they can help out here: https://help.cakewalk.com/hc/en-us/requests/new