Telephone Support for CW?

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BbAltered
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2016/01/09 12:52:40 (permalink)

Telephone Support for CW?

Hello.  Did CW do away entirely with their telephone support?
 
As late as last Spring, I was able to call CW tech support.  I now have another issue that is too difficult to deal effectively thru this forum, and would like to speak to CW tech support.  But I have lost the telephone number I used previously (still going thru my notes and files).
 
I haven't found a telephone number for CW tech support here on this web-site.  Is telephone support still available?
 
Sorry for the stupid question.  Thanks in advance.  
#1

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    scook
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    Re: Telephone Support for CW? 2016/01/09 12:58:30 (permalink)
    http://www.cakewalk.com/Support/Contact
    see the "Hours of Operation & Contact information" near the bottom of the page
    #2
    maximumpower
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    Re: Telephone Support for CW? 2016/01/09 12:59:10 (permalink)
    Technical Support
     
    • 1 PM - 6 PM Eastern Time
    • Monday through Friday
    • 617.423.9021 (Boston)
    • 323.370.6701 (Los Angeles)
    • Email Tech Support
     
    I found this information from the home page. At the top there is  a "Support" menu option. Under that, click "Contact Support". Scroll to the bottom.
    post edited by maximumpower - 2016/01/09 13:16:07

    Win 10 (64 bit), i7-2600k 3.4GHz , 8 GB RAM, SATA III (500GB SSD - System, 2TB WD Black - Data), Sonar Platinum x64, m-audio Profire 610

    #3
    BbAltered
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    Re: Telephone Support for CW? 2016/01/09 13:01:30 (permalink)
    Hello.  Boy do I feel lame.  After posting this question, I found the tech support numbers, listed right here on this web-site (silly me!).  Sorry again for the stupid, un-necessary question, and thanks to SCook and MaxPower for your helpful replies.
    #4
    maximumpower
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    Re: Telephone Support for CW? 2016/01/09 13:03:59 (permalink)
    NP :-)

    Win 10 (64 bit), i7-2600k 3.4GHz , 8 GB RAM, SATA III (500GB SSD - System, 2TB WD Black - Data), Sonar Platinum x64, m-audio Profire 610

    #5
    brconflict
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    Re: Telephone Support for CW? 2016/01/09 14:44:21 (permalink)
    And I recommend calling them. I haven't gotten any real responses for online support.

    Brian
     
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