Teleport Server stopped working

I'm having an issue with "teleport server stopped working" when I try to freeze a True Piano synth track which crashes the whole program.
I'm using x64 ver of plug in Win7 64 with X2 x64.
Audio = MOTU 896 mk3
Any idea why this is happening or a fix?

Problem signature:
  Problem Event Name:    BEX
  Application Name:    BitBridge.exe
  Application Version:    1.0.5.1185
  Application Timestamp:    4aed8921
  Fault Module Name:    TruePianos.dll_unloaded
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    4c11518a
  Exception Offset:    106d64c0
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    0f31
  Additional Information 2:    0f3137665bbf0bb676c8a16f3fa76e52
  Additional Information 3:    5b90
  Additional Information 4:    5b90b38e775637aa9cb5f61a8202d666

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Application Name:    BitBridge.exe
 
 
?
 
 

nostradamust
How can using CW plugs in CW software be a problem? seems ridiculous to me.
 

it may just be possible its not cakewalk software. everyone's set up is different.
I have to be honest its not everyday I hear true pianos shutting down sonar,
 
matter of fact, this is a first for me.
 
 
*have you installed the x2A patch to your version of sonar x2 ?
 
if bit bridge is running it seems almost impossible for sonar not to be using a 32 bit plug in or scanning a 32 bit directory.
I actually thought true piano's was a 32 bit VST-I
(I could be wrong)
 
 

yes, the X2a patch is applied, software is up to date.
it surprises me too, but it was the True Pianos (x64 bit) plugin (I have 32-bit and 64 bit versions).
I opened the project in safe mode and allowed it to load all plugins except True Pianos and was able to delete it and save the project without a crash and now the project is fine. I'm using Dimension Pro (64 bit) for piano now and no problems. I don't know what happened but it's surprising to me for a plug-in that is included in X2 not to behave well in X2. Hopefully it was an anomaly, but I'm gonna just avoid that plug for now
maybe I have plugins mis-labeled in Plugin Manager and what I thought was the TruePianos_x64.dll was really pointing to the 32 bit ver. That's the only thing that would make sense to me since, like you said, for BitBridge to crash it would have to be running.
thanks for the help
 
 

nostradamust

rcklln
I believe the 64-bit version of that plug-in is TruePianos_x64.dll - the error you posted refers to what looks like the 32 bit version (which would make sense since BitBridge is loading).

You're right! I didn't notice that! My mistake in loading the wrong version!
I'm glad it's my mistake. Sorry for the mac/PT rant... I really don't wanna jump ship from Cakewalk, been with them since Pro Audio 9.  Just tired of troubleshooting more often than creating

Hi - I couldn't help but notice you have a low post count, but have a high frustration level.  I would hate for you to continue to elevate your frustration when there are lots of folks here in the forum who can usually fairly quickly help sort through things, like what happened in this post.
 
If you have additional things in Sonar that are driving you batty, I suggest you first do a search of past forum threads, looking for similar issues with solutions, and if nothing is found go ahead and post the issue as a new thread here in the forum.  This would be a much better way to keep your frustration levels down, and your productivity up.
 
I do not know how good this incarnation of the forum software does, for searching for past threads, but I can tell you that the prior version of the forum software was terrible and ineffective at it.
 
There IS, however, a nice handy way to search through old posts, using Google.
 
Here is an example of a Google search parameter string that would find this thread (paste this in the address bar or in the Google search box):
 
site:cakewalk.com forum  teleport server stopped working 
 
The above should return THIS thread (and others).  The 'site:cakewalk.com forum' limits Google to searching for results from Cakewalk Forums, and the rest is whatever parameters you want to search for.  In the returned results for the above search string, this thread is shown as the 2nd returned result.
 
So, please use the above technique to see if others have had similar issues, because there are often solutions you can find in those threads, or at least other things for you to check for.
 
And, as you see with this thread, folks in the forum are pretty good at lending a hand, so if searching for prior threads comes up empty, please post each issue you are having as a separate thread, and give the forum a crack at assisting.  It's usually a much happier ending than coming to a point where you want to jump ship.
 
This forum is one of the greatest strengths of using Cakewalk, as there are quite a few folks who not only have tremendous product and industry knowledge, they also invest large chunks of time and effort into assisting folks that are struggling with issues, such as present in this thread.
 
Best of luck to you, 
 
Bob Bone
 
 
 
 
 

Yep, BitBridge hides the normal VST header. If you need to access the VST header, hold the SHIFT key when opening the plug-in UI. The header is in a separate window usually behind the plug-in UI. You also cannot dock the UI of a 32bit plug-in but you can dock the header. The docked header will open the UI.