Helpful ReplyThe current Drivers either do not support the audio format or are etc etc

Author
cpkoch
Max Output Level: -84 dBFS
  • Total Posts : 345
  • Joined: 2/7/2014
  • Location: Edgewater, Florida
  • Status: offline
December 11, 14 5:12 PM (permalink)

The current Drivers either do not support the audio format or are etc etc

Two issues have shown their heads almost simultaneously/
 
1.   My US-122 Audio Interface in not recognized when I try using it in the WDM mode.  The following error message is presented:   
The current Drivers either do not support the audio format or are in use by another application
I am able to use the ASIO setting.
 
but
 
2.  I am getting feedback with latency through my headphones.  
 
The issues mysteriously showed themselves with  nothing that I recall doing in the settings to create them.   Prior operations were faultless.  
 
Any ideas as to what's happening? 

Sonar Platinum, HP Z210 Desktop PC,  Windows 10  64 Bit, 12  GB RAM,  Steinberg UR22 Interface Unit,  M-Audio Keyboard Studio USB MIDI Keyboard, APEX-TK -Condenser Unidirectional MIC, Audio Technica AT2020 USB MIC
 
#1
Wouter Schijns
Max Output Level: -85 dBFS
  • Total Posts : 259
  • Joined: 1/30/2013
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 7:20 PM (permalink)
Would recommend stay with Asio drivers.
Don't know about the feedback/latency, if you have this on all projects or just 1..
Under Preferences,Audio,Driver Settings you can see your latency below in the screen.
If you have a Total Roundtrip of + 20ms or so, then increase sample rate maybe and lower buffer size.
Feedback/Latency might also be in the 'input echo' function (button) not set correctly, or tack inputs/outputs.
 
anyway, good luck..
 
#2
Splat
Max Output Level: 0 dBFS
  • Total Posts : 8672
  • Joined: 12/29/2010
  • Location: Mars.
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 7:32 PM (permalink)
Stick with ASIO driver, make sure they are up to date and you have the latest audio interface firmware.
 
In the case of feedback with latency, do you mean perhaps phasing or echoing?

Are you monitoring via the audio software that might come with the interface, and then have echo buttons turned on in Sonar? If so turn one of them off.
 
Cheers...

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#3
scook
Forum Host
  • Total Posts : 24146
  • Joined: 7/27/2005
  • Location: TX
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 7:46 PM (permalink)
cpkoch
 
The current Drivers either do not support the audio format or are in use by another application
 

This could be due to the internal sound chip not supporting the project settings. To use WDM, make sure the TASCAM is the only interface selected in Preferences > Audio > Devices.
#4
John
Forum Host
  • Total Posts : 30467
  • Joined: 11/6/2003
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 7:54 PM (permalink)
Why do members prefer ASIO drivers? I hear this on almost every audio device thread yet I know not why.
 
Each case is different. Not all drivers are written with tender care but the notion that WDM drivers are to be avoided is something one needs to explain at least to me. 

Best
John
#5
Splat
Max Output Level: 0 dBFS
  • Total Posts : 8672
  • Joined: 12/29/2010
  • Location: Mars.
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 9:11 PM (permalink)
John
Why do members prefer ASIO drivers? I hear this on almost every audio device thread yet I know not why.
 
Each case is different. Not all drivers are written with tender care but the notion that WDM drivers are to be avoided is something one needs to explain at least to me. 


I think this is a pretty good article:
http://www.audiorecording...rn-home-recording.html

Cheers...

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#6
cpkoch
Max Output Level: -84 dBFS
  • Total Posts : 345
  • Joined: 2/7/2014
  • Location: Edgewater, Florida
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 9:38 PM (permalink)
CakeAlexSAre you monitoring via the audio software that might come with the interface, and then have echo buttons turned on in Sonar? If so turn one of them off.
Cheers...

I have determined that the audio feedback has nothing to do with  Sonar's performance.  It exists even when Sonar is off.  The US 122 has a direct monitoring function that bypasses all system delays that contribute to latency.  Subject to additional troubleshooting, it appears the function has failed.  

Sonar Platinum, HP Z210 Desktop PC,  Windows 10  64 Bit, 12  GB RAM,  Steinberg UR22 Interface Unit,  M-Audio Keyboard Studio USB MIDI Keyboard, APEX-TK -Condenser Unidirectional MIC, Audio Technica AT2020 USB MIC
 
#7
John
Forum Host
  • Total Posts : 30467
  • Joined: 11/6/2003
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 9:41 PM (permalink)
That Alex is pure nonsense. Sorry man but there is no such thing as a professional audio driver model. There are only driver models. Windows supports many different ones. Check this out http://www.highend-audiopc.com/PDF/audiophile_optimizer_setup_guide.pdf I don't endorse it or agree with it necessarily but notice they clearly dispute the assertion about ASIO in the article you reference.  
 
My view is use the best driver for your gear. This could well be ASIO. If however as in my case it makes no difference one will be fine with a WDM version or type if for no other reason than convenience. 
 
My point is if written well either type will do exactly the same thing. 

Best
John
#8
Splat
Max Output Level: 0 dBFS
  • Total Posts : 8672
  • Joined: 12/29/2010
  • Location: Mars.
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 10:55 PM (permalink)
I wasn't really referring to the authors profiling rather to the explanation given.

Assuming all drivers are well written, anything that bypasses the windows kernel has to be a good thing when it comes to performance IMHO, that the biggest factor. That has nothing to do with the driver model..

Cheers..

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#9
Noel Borthwick [Cakewalk]
Cakewalk Staff
  • Total Posts : 6475
  • Joined: 11/3/2003
  • Location: Boston, MA, USA
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 11, 14 11:15 PM (permalink) ☄ Helpfulby lawp December 12, 14 3:40 AM
CakeAlexS
I wasn't really referring to the authors profiling rather to the explanation given.
Assuming all drivers are well written, anything that bypasses the windows kernel has to be a good thing when it comes to performance IMHO, that the biggest factor. That has nothing to do with the driver model..
Cheers..



Its a terrible article :) That link has more misinformation than fact. It is also way out of date. WDM drivers do not impose SRC, kernel streaming completely bypasses that part of the Windows stack that is involved with mixing and sample rate conversion.
Also ASIO drivers do NOT bypass the kernel. A driver in Windows has to have a kernel component, the miniport driver.

Noel Borthwick
Senior Manager Audio Core, BandLab
My Blog, Twitter, BandLab Profile
#10
mudgel
Max Output Level: 0 dBFS
  • Total Posts : 12010
  • Joined: 8/13/2004
  • Location: Linton Victoria (Near Ballarat)
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 12, 14 0:09 PM (permalink)
Thanks for that Noel.

Mike V. (MUDGEL)

STUDIO: Win 10 Pro x64, SPlat & CbB x64,
PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz.
Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2.
Monitors: Adam A7X, JBL 10” Sub.
Audio I/O & DSP Server: DIGIGRID IOS & IOX.
Screen: Raven MTi + 43" HD 4K TV Monitor.
Keyboard Controller: Native Instruments Komplete Kontrol S88.
#11
lawp
Max Output Level: -67 dBFS
  • Total Posts : 1154
  • Joined: 6/28/2012
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 12, 14 3:50 AM (permalink)
mudgel
Thanks for that Noel.

someone should contact the author http://www.audiorecording.me/about-me

sstteerreeoo ffllllaanngge
#12
stevec
Max Output Level: 0 dBFS
  • Total Posts : 11546
  • Joined: 11/4/2003
  • Location: Parkesburg, PA
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 12, 14 2:35 PM (permalink)
Perhaps the typical ASIO recommendation is purely down to better odds in the overall scheme of things?
 

SteveC
https://soundcloud.com/steve-cocchi
http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163
 
SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors;
Focusrite 18i6 (ASIO);
Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
 
#13
John
Forum Host
  • Total Posts : 30467
  • Joined: 11/6/2003
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 12, 14 3:53 PM (permalink)
Steve it could be that. I think people just repeat what they have heard and not question it. It seems the "smart" answer. But it isn't. Its a lazy answer.  If you look at how the various drivers actually work the native windows KS drivers are better theoretically than ASIO. 

Best
John
#14
mettelus
Max Output Level: -22 dBFS
  • Total Posts : 5321
  • Joined: 8/5/2005
  • Location: Maryland, USA
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 12, 14 4:01 PM (permalink)
I think much of the assumption is that the ASIO drivers are well written. In most cases this is true but certainly not all. The best driver mode is system specific, and WDM is necessary to run multiple interfaces, so is not "bad." Adobe Audition defaults to MME and since I never record in it, that works perfectly fine for playback.

ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
#15
cpkoch
Max Output Level: -84 dBFS
  • Total Posts : 345
  • Joined: 2/7/2014
  • Location: Edgewater, Florida
  • Status: offline
Suddenly My PC Crashes with BSOD December 12, 14 4:50 PM (permalink)
I have been attempting to get my Audio Interface back into a situation whereby WDM KS Drivers will work.  Meanwhile I have been using the ASIO drivers and my Tascam US 122 in either a 16 (occasionally it goes to a  24) Bit mode.  I've experienced crashes when the number of tracks , for example are large.  However  my PC now exhibits the BSOD almost immediately upon launching Sonar X3e.  It will also frequently go to the BSOD  when shutting sown Sonar.  From what I have read on this forum, I suspect that the issue centers around the US 122 WDM Interface Driver.  I have no idea  as to why that is the case but offer it up as a possibility as I have been working with trying to return my system to operating the way  it did  before I posted what may be a related issue.
 
Perhaps someone can help shed light on how to fix the issue.

The current Drivers either do not support the audio format or are etc etc

Two issues have shown their heads almost simultaneously. 

  My US-122 Audio Interface in not recognized when I try using it in the WDM mode.  The following error message is presented:   

The current Drivers either do not support the audio format or are in use by another application
I am able to use the ASIO setting. 
but
2.  I am getting feedback with latency through my headphones.
The issues mysteriously showed themselves with  nothing that I recall doing in the settings to create them.  
Prior operations were faultless.  Any ideas as to what's happening? 
 
 

Sonar Platinum, HP Z210 Desktop PC,  Windows 10  64 Bit, 12  GB RAM,  Steinberg UR22 Interface Unit,  M-Audio Keyboard Studio USB MIDI Keyboard, APEX-TK -Condenser Unidirectional MIC, Audio Technica AT2020 USB MIC
 
#16
John
Forum Host
  • Total Posts : 30467
  • Joined: 11/6/2003
  • Status: offline
Re: The current Drivers either do not support the audio format or are etc etc December 12, 14 6:01 PM (permalink)
This may also be of interest http://www.staudio.de/kb/english/drivers/ 

Best
John
#17
Beagle
Max Output Level: 0 dBFS
  • Total Posts : 50621
  • Joined: 3/29/2006
  • Location: Fort Worth, TX
  • Status: offline
Re: Suddenly My PC Crashes with BSOD December 12, 14 6:10 PM (permalink)
not all manufacturers include WDM drivers with their audio interfaces any more, especially the lower end ones.  it would not surprise me if your US122 does not have WDM drivers for your Win7.  nor would it really surprise me if Tascam's WDM drivers were not 100% right.  I know in the past I have helped a lot of people try to get them to work correctly and they were always "hit and miss" as far as Tascam's drivers for the older US122 models.
 
 
NOTE:  this is the same subject as your "driver does not support..." thread, so I merged them.  there's no need for 2 separate discussions on the same problem for the same person.

http://soundcloud.com/beaglesound/sets/featured-songs-1
i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
Yamaha MOXF6, Hammond XK3c, other stuff.
#18
cpkoch
Max Output Level: -84 dBFS
  • Total Posts : 345
  • Joined: 2/7/2014
  • Location: Edgewater, Florida
  • Status: offline
Re: Suddenly My PC Crashes with BSOD December 12, 14 8:31 PM (permalink)
Beagle
  it would not surprise me if your US122 does not have WDM drivers for your Win7.  nor would it really surprise me if Tascam's WDM drivers were not 100% right.  I know in the past I have helped a lot of people try to get them to work correctly and they were always "hit and miss" as far as Tascam's drivers for the older US122 models.

 
By the way ... thanks everyone, for your suggestions.  
 
I have been using the WDM Kernel Streaming mode since I bought Sonar X3  last February.  I've used it in Win 7 , Win 8 and Win 8.1 (with US122 drivers Version  3.4) that have worked well once I figured out how to get them installed.  Like you suggested it can be a hit and miss process!
 
I am now back to using an original Win 7 installed on a second 750 GB HDD.  This, because I found it impossible to install Win 8 or Win 8.1 on the replacement  3TB HDD   that I installed after the old 3TB drive "went south".  That'd another story.   
 
Not having retained a higher level of expertise since the days when we used "Autoexec.bat"  Who knows? Although is has functioned well until a day ago  ... long after going back to the WIN 7 OS ... maybe a miracle will take place and the issue will go away with a re-install  of Sonar.  Hence I am now in the process of doing that!
 

Sonar Platinum, HP Z210 Desktop PC,  Windows 10  64 Bit, 12  GB RAM,  Steinberg UR22 Interface Unit,  M-Audio Keyboard Studio USB MIDI Keyboard, APEX-TK -Condenser Unidirectional MIC, Audio Technica AT2020 USB MIC
 
#19
cpkoch
Max Output Level: -84 dBFS
  • Total Posts : 345
  • Joined: 2/7/2014
  • Location: Edgewater, Florida
  • Status: offline
Re: Suddenly My PC Crashes with BSOD December 12, 14 8:46 PM (permalink)
It must be that time of year when miracles are somewhat  more of a common occurrence.  After a SONAR X3 re-install my US122 WDM KS interface is working again  ... just as it did a day or so ago!
post edited by cpkoch - December 12, 14 10:08 PM

Sonar Platinum, HP Z210 Desktop PC,  Windows 10  64 Bit, 12  GB RAM,  Steinberg UR22 Interface Unit,  M-Audio Keyboard Studio USB MIDI Keyboard, APEX-TK -Condenser Unidirectional MIC, Audio Technica AT2020 USB MIC
 
#20
Beagle
Max Output Level: 0 dBFS
  • Total Posts : 50621
  • Joined: 3/29/2006
  • Location: Fort Worth, TX
  • Status: offline
Re: Suddenly My PC Crashes with BSOD December 12, 14 8:47 PM (permalink)
well that's great!  I never would have suggested reinstalling sonar for a problem like this!  glad you sussed it!

http://soundcloud.com/beaglesound/sets/featured-songs-1
i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
Yamaha MOXF6, Hammond XK3c, other stuff.
#21
cpkoch
Max Output Level: -84 dBFS
  • Total Posts : 345
  • Joined: 2/7/2014
  • Location: Edgewater, Florida
  • Status: offline
Re: Suddenly My PC Crashes with BSOD December 12, 14 10:19 PM (permalink)
Beagle
well that's great!  I never would have suggested reinstalling sonar for a problem like this!  glad you sussed it!


Thanks for the follow up note!  That was very kind of you!

Sonar Platinum, HP Z210 Desktop PC,  Windows 10  64 Bit, 12  GB RAM,  Steinberg UR22 Interface Unit,  M-Audio Keyboard Studio USB MIDI Keyboard, APEX-TK -Condenser Unidirectional MIC, Audio Technica AT2020 USB MIC
 
#22
John
Forum Host
  • Total Posts : 30467
  • Joined: 11/6/2003
  • Status: offline
Re: Suddenly My PC Crashes with BSOD December 12, 14 10:49 PM (permalink)
I am glad you have it working. And yes it is that time of year.

Best
John
#23
Jump to:
© 2025 APG vNext Commercial Version 5.1