These forums *NEED* Cakewalks Involvement .......please .......

Hi all
 
With all the  hooo-haaa  recently about Studio One V2 I have spent a few hours on the Presonus Forums checking out various posts. ...... I say this only to explain what I am about to say because I am not interested in another X1  'vs'  S12 debate.
 
What I DID notice at the Presonus Forums and I think in DESPERATELY MISSING  on the CW forums  is  direct input / involvement / comments / suggestions  etc.....  from very senior and cleary very techncially knowledgeable Presonus staff.
 
Over   " there "  [  man that sounds bad ]   they openly comment not just on technical issues and support but ..... shock horror .... they genuinley and openly discuss upcoming features and timeframes ....... this is actually encouraged.
 
As a result, there is a VERY tight bond between users / owners  &  Studio One developers / writers.
 
To me, not only is this simple, logical and innately brilliant ..... it is the only way of the future for such highly specialized software like DAW's.
 
Contrast this with CW - we get a new release - then some CW staff put out the occassional post-release fires and basically [ I am generalising ]  thats it.
 
Never is there any discussion [ of any substance ]  about what will or will not be in a coming release - I genuinley feel, in 2011, this is a really bad hangover from the ealry software development days when the software writers always assumed they knew what was best for the users ....... the world  doesnt work like that anymore.
 
A simple example - hwo many posts have you seen in the last year or so  talking / complaining / demanding  etc..... significant improvments to the Audio Engine.
 
Imagine how fantastic and user-exciting it would be if CW said:
 
= in the next few releases of X1 we will be focussing our energies on improving the audio engine to make it the undisputed DAW leader and as well as this, we will be making further changes and adding features to improve you working experience wiht X1  ?
 
Why is saying and doing somethine like this so scary / so hard  ?
 
Anyway .... you get the gist of what I am saying.
 
Just be open and tranparent with us about what is or is not coming or being done with X1 - if you are, you will only see positive posts grow and almost certainly, sales grow too.
 
tim 

Have you seen Noel's posts?

I'm sure Cakewalk has here secret spy...

Wow this surprises me a bit.  One of the reasons I like Cakewalk so much is their involvement in these forums!

I also own Reason, which I love, but their forums were a big disappointment compared to Cakewalk.  Neither the company nor the users seem to post very much.  And, believe it or not, their forum software (to me) is much worse than Cakewalk's! 

I tried Studio One but couldn't get into it.  Guess I'll have to check out their forums to see what's up.

Hi Dave

There is no  " hoo-haa "  from me - no idea where you got that from.

Yes this is  *obviously*  a user forum but if you think the   "support line"  is what I am talking about then you have missed the point of what I am getting at.

User interaction with CW developers  is  *extremely*  limited and  even more *sporadic* - it is [ genralising again ] essentially a one-way-street  [ even allowing for beta testers ].

CW have a massive base of interested users in these forums - and for all intents and purposes -  you/me/we/them are an untapped resource.

I just dont think this can be sustained and - to me at least - is not in their best interests.

Users / buyers / consumers etc..... are no longer  " compartmentalized "  from their products / shops.

The companies that are growing and thiving have  a  " 2 way road "  between them and their consumers so the companies respond to what the customers want.

Seriously Dave - in the last couple of years how may posts have you seen here asking for more " bells and whistles "  as opposed to the number of posts asking for a better more stable audio engine  ?   I'd venture to say its a ratio of probably  0 to 100  !!!

Anyway..... in the meantime, try this ....... give the support line a call and tell them you want a better and more stable audio engine and let us know how you go.

Tim

This is cobblers. Cakewalk staff are on here talking to people all the time.

remind me of their last post regarding a gapless engine? or the new aim assist bug? or the planned roadmap for post-expanded x1? or their insight into the bug reports that get "archived"? or ARA integration? or VST3? or x64 rewire? tia

John T


"They're not talking about the things I want them to" and "they're not talking" aren't the same thing.

'Talking' as opposed to 'listening, acknowledging and taking into account' are also different things.

Brandon is an exception as he seems to manage all those things very well, and he's here quite a bit too.

pwal


"they're not talking" and "they're not talking meaningfully" aren't the same thing - why not just link some posts?

Here's my favourite just now...

http://forum.cakewalk.com/fb.ashx?m=2416079

That was in response to the Propellerheads taking the initiative with a suspected CPU hogging issue by identifying those on the forum complaining of that particular issue and mailing out a test project to report back their findings, much like they could have done here dealing with some of the suspected mysterious PC behaviour that kept cropping up around here for months.

Actually has anyone ever seen John T and Keith in the same room at the same time?...

Just sayin...

link to the posts where "they do" contribute meaningfully to one of the topics i mentioned

what point were you making?

ROFL

I fully understand what the OP means, and I agree. Even though CW staff is seen on the forum more or less frequently, all the changes and updates come from total darkness like given from God. The forum is full of guessings about what the new update includes, but everything is kept secret 'till the publishing day. A little like in the old Sovjet Union, "here it is, take it or leave it".

Well...that was a bit harsh, because I know there's much user survey and such behind the scenes, but that's how it easily looks from the outside. Some public discusssion and info concerning the direction of the development would give the impression that CW thinks the customers are full minded individuals and closely taken into account during the process. ( :o) )

will it be F next?

  I've been a member over there for quite some time and visit the forums daily. I own S1v1 and have recently upgraded to v2. I'm not sure what forum you've been visiting with all this openness about upcoming features and time-frames. There was nothing aside from tons of speculation up until the day of the announcement.. which was really just days before the actual release. Perhaps some links to such discussions? From my perspective, their lack of communication about what was coming and when it would arrive has been my main gripe.. (at least until they actually released v2.. now I have other things to **** about). Hell there were mods ****ing at people for disclosing info on the boxes that GC had already started selling. Apparently GC did this a bit early and S1 wasn't happy about this info proliferating.. What a load of ****. I agree on their involvement in issues and support... but it's no different than any of the other major daws I've used. Grass is always greener, but in this case it seems the OP has simply heard of this beautiful neighboring yard, but has never actually ventured out to the fence.