icontakt
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Track focus moves to wrong track if track folder is collapsed (CWBRN-22691/CWBRN-24102)
This was probably introduced in X3. If you want to reproduce the issue, follow these steps: 1. Load the Normal project template. 2. (Delete the existing tracks--if you see them--and) insert 10 audio tracks. 3. Put the first 5 tracks into a track folder, and the remaining 5 tracks into another track folder. 4. Collapse only the 2nd track folder. 5. Open the Console view (if not already opened) and click any of Track 2 to Track 5. The track focus in the Track view also moves to the track you chose, as intended. 6. Click any of Track 6 to Track 10 in the Console view. [Expected Results] In both views, the track focus moves to, and stays at, the track you clicked. [Actual Results] The track focus moves to the track you clicked only momentarily and then jumps to Track 1. If you click any of Track 6 to Track 10 again, then the focus change between Track 6 and Track 10 starts working properly. Issue No: CWBRN-22691 & CWBRN-24102 Reported on Jan 3 & Feb 24, 2014 Current ticket status: Contact Tech Support (both tickets closed as unreproducible)
post edited by Jlien X - 2014/02/17 06:46:08
Tak T. Primary Laptop: Core i7-4710MQ CPU, 16GB RAM, 7200RPM HDD, Windows 7 Home Premium OS (Japanese) x64 SP1Secondary Laptop: Core2 Duo CPU, 8GB RAM, 7200RPM HDD, Windows 7 Professional OS (Japanese) x64 SP1Audio Interface: iD14 (ASIO)Keyboard Controller/MIDI Interface: A-800PRODAW: SONAR Platinum x64 (latest update installed)
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Splat 
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/01/14 12:17:00
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It works as expected for me (cannot repro) - X3D. Cheers.
post edited by CakeAlexS - 2014/01/14 12:34:23
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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icontakt
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/01/14 21:11:02
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I've just run the test in both X1 and X2, and could reproduce the issue. I captured the behavior in a video (no sound) so you can download it and see it (drag the file into your web browser): https://box.raksul.com/dl/e470f64a78c1700689003da568e69b3f If you still can't reproduce it, it could be a version specific issue (i.e. base version only). (I don't think this is a system-specific issue.) Thanks
post edited by Jlien X - 2014/02/17 06:44:26
Tak T. Primary Laptop: Core i7-4710MQ CPU, 16GB RAM, 7200RPM HDD, Windows 7 Home Premium OS (Japanese) x64 SP1Secondary Laptop: Core2 Duo CPU, 8GB RAM, 7200RPM HDD, Windows 7 Professional OS (Japanese) x64 SP1Audio Interface: iD14 (ASIO)Keyboard Controller/MIDI Interface: A-800PRODAW: SONAR Platinum x64 (latest update installed)
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Flerb
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/01/15 17:33:25
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Working as expected here also, cannot reproduce.
Sonar Platinum on Windows 10 i5 processor, 12 GB RAM, 256GB SSD boot drive, 500GB audio data drive Focusrite Saffire PRO 40 interface Focusrite Saffire PRO 26 interface PreSonus Faderport controller Frontier Tranzport controller
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Splat
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/01/15 18:11:57
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Ditto again after following the video (cannot reproduce). Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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icontakt
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/02/17 07:13:31
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Thanks both. I contacted tech support and was manage to identify what I think is the cause, but I haven't heard from support since then (about 2 weeks ago) and when I re-reported it via Problem Reporter mentioning the cause, they said they still can't reproduce it. So I'd be glad if you could try the following for me.
1. Go to Edit->Preferences->MIDI->Control Surfaces, then click the Add New Controller/Surface button and select any of the following from the Controller/Surface drop-down list:
A) ACT MIDI Controller
B) Edirol PCR-M30
C) A-PRO (This is what I've been using)
D) Edirol PCR-300
-- You can select anything from the In Port and Out Port drop-down lists (even "---None---" will do).
2. Click OK and exit Preferences, then try the steps in the first post.
So, can you reproduce it now? If I delete A-PRO or add any of the remaining controllers/surfaces listed in the drop-down list, the weird behavior goes away.
Tak T. Primary Laptop: Core i7-4710MQ CPU, 16GB RAM, 7200RPM HDD, Windows 7 Home Premium OS (Japanese) x64 SP1Secondary Laptop: Core2 Duo CPU, 8GB RAM, 7200RPM HDD, Windows 7 Professional OS (Japanese) x64 SP1Audio Interface: iD14 (ASIO)Keyboard Controller/MIDI Interface: A-800PRODAW: SONAR Platinum x64 (latest update installed)
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Splat
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/02/21 19:23:11
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Sorry still can't reproduce :(
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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icontakt
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/02/21 19:44:51
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Thanks. I should probably uninstall and re-install the A-Pro driver for further investigation because I see the same issue in X1 and X2 as well...
Tak T. Primary Laptop: Core i7-4710MQ CPU, 16GB RAM, 7200RPM HDD, Windows 7 Home Premium OS (Japanese) x64 SP1Secondary Laptop: Core2 Duo CPU, 8GB RAM, 7200RPM HDD, Windows 7 Professional OS (Japanese) x64 SP1Audio Interface: iD14 (ASIO)Keyboard Controller/MIDI Interface: A-800PRODAW: SONAR Platinum x64 (latest update installed)
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Splat
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/02/21 20:30:02
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Did you update the A-PRO firmware because I did...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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icontakt
Max Output Level: -32.5 dBFS
- Total Posts : 4266
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/02/22 00:22:07
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You mean the system program? If so, yes, it's the latest (v1.15). But my A-pro driver is v1.0.1 and not the latest (v1.0.2), because the latest one is for Win 8/8.1. Maybe I should update. It might fix the issue.
Tak T. Primary Laptop: Core i7-4710MQ CPU, 16GB RAM, 7200RPM HDD, Windows 7 Home Premium OS (Japanese) x64 SP1Secondary Laptop: Core2 Duo CPU, 8GB RAM, 7200RPM HDD, Windows 7 Professional OS (Japanese) x64 SP1Audio Interface: iD14 (ASIO)Keyboard Controller/MIDI Interface: A-800PRODAW: SONAR Platinum x64 (latest update installed)
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Splat
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Re: Track focus moves to wrong track if the folder is collapsed (CWBRN-22691)
2014/02/23 11:38:15
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Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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