Tube saturation module

There are 2 - the Saturation module & the Saturation knob - I bet you're getting them mixed up!

Is this a recent development?
 
I've ha no problems with ProChannel until the last couple of days.  At first it showed when I inserted a new audio track the whole of the PC was blank.  I could insert all the modules, but none would show up as default.
 
Since then it's got more weird.  Yesterday several modules showed up as blank grey when I inserted them, no graphic.  At one point the CL was giving no output, right meter (output) was dead, but input meter registering.  Also had a couple of crashes when deleting CL.
 
I've never had any problems with ProChannel before this.
 
I've sent in problem report etc. to CW, but it's a bit soon to have had a response.
 
Someone on here said the blank ProChannel was a bug, but no one else on here has been able to add to that yet.
 
Does it happen whenever you insert the Sat Knob?
 
I vaguely remember having to delete the Sat Knob before installing X1d.  Did you?
 
 
If you get any luck, I'd be grateful if you would P.M. me.  Would be very interested.  Hope you get it sorted.
 
Jonathan.
 
 

Last week I upgraded to Producer and then to Expanded in the proper download order recomended by the bakers. Everything "prochannel" works and loads fine except for the softube module gui.

I'll keep having a look around for ideas.  I'm more a musician than a techie, so hopefully one of the experts on here might chime in.  there are some very knowledgable people on here.
 
I think ringing Tech Support is your best option.  I'm in England, so it's a bit more hassle/ cost for me to do so.
 
Good luck,
 
Jonathan.

Thanks mister.....I'll give it a try.

Did you delete the old one when you upgraded to X1d?
 Below is from the instructions
SONAR X1 Producer Expanded only:
7. Navigate to the location where your Softube Saturation Knob is installed. In most cases this is C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube or C:\Program Files (x86)\Cakewalk\Shared Utilities\Internal\Softube
8. Delete all of the contents of the "Softube" folder (including both the "Saturation Knob.dll" as well as the "Backup" folder). The X1d installer will create a new Saturation Knob.dll file for you.

Down load the instruction in PDF format for installing the d patch and follow all the instructions to the letter. Its important!

You may need to roll back to a c patch state.  This is not hard just a little effort. 

keneds


I hope theres a roll back button

There is a backup of your previous version of Sonar' if that will help.  I think it's in program files/ cakewalk/sonarx1producer.  I'm not sure, but I think you need to rename your current version (as another backup), and then copy and rename the backup to the correct location.  I'm sure if you search the forum or cake site you'll find more detailed info.  I was made aware of this by a Cake employee on this forum when I wanted to roll back a previous version.
 
Then read the installation instructions very carefully.  Especially the bit about deleting the old softube knob that I mentioned near the beginning of this thread.
 
If you run into any problems then PM me, and I'll try to help.
 
Good luck,
 
 
Jonathan.