Helpful ReplyUnable to start Sonar X3

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JimmyBoy
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2017/08/07 14:28:35 (permalink)

Unable to start Sonar X3

Hi All,
 
I've all of the sudden developed an issue with Sonar X3, seems like a library file has become corrupt, I've tried restarting my notebook and starting again but still get the same error.
 
Would like to be able to fix this without having to go through a full install, I have so many add-ons and stuff that to get this back to working and all the plug-ons is going to be a nightmare.
 
Here is the popup I get:
<Oh man, how do I upload screenshots??>
 
SONARPDR.exe - Bad image
C:\Program Files\Cakewalk\SONAR X3 Producer\TTSlibsndfile.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
Error Status 0xc0000020.
 
There is nothing in the windows event logs, and also I have not installed any additional add-ons for a while, and has been working ever since - I was using sonar just earlier today, saved a session.  Come back to do some further work on it and now this!!!
 
Help!!!
 
Jim

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#1
JimmyBoy
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Re: Unable to start Sonar X3 2017/08/07 14:44:39 (permalink)
I also tried running the following and seems Windows is fine.
 
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.15063.0
Image Version: 10.0.15063.0
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32>
 
 

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#2
JimmyBoy
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Re: Unable to start Sonar X3 2017/08/07 14:46:52 (permalink) ☄ Helpfulby eastham 2017/09/20 21:13:30
PS C:\Program Files\Cakewalk\SONAR X3 Producer> dir

    Directory: C:\Program Files\Cakewalk\SONAR X3 Producer

Mode                LastWriteTime         Length Name
----                -------------         ------ ----
-a----       12/03/2014   4:35 PM         645120 CJLibrary.dll
-a----       12/03/2014   4:07 PM         261632 CWVideoEngine.dll
-a----       11/09/2013  11:46 PM         145408 DShowProxy.dll
-a----        9/11/2013  12:38 AM        7228928 iZotope_Radius_x64.dll
-a----       13/03/2014   9:57 AM         125820 Readme.rtf
-a----       12/09/2013  12:21 AM          73584 RegHelp.exe
-a----        2/09/2010   9:44 AM         318464 REX Shared Library.dll
-a----        4/03/2014  11:56 AM       48680534 SONAR.CHM
-a----       12/03/2014   4:35 PM       20017512 SONARPDR.exe
-a----       21/08/2013   5:24 PM         921656 Splash.dib
-a----       11/09/2013  11:46 PM         134656 Stretch.ax
-a----       30/12/2011   8:58 PM          13264 stretch.hlp
-a----       22/02/2008   5:16 PM         529920 TTSlame.dll
-a----        8/08/2017  12:11 AM              0 TTSlibsndfile.dll
-a----       12/03/2014   4:35 PM       48771072 TTSRES110.dll
-a----       18/01/2014   5:55 PM        1805773 unins000.dat
-a----       18/01/2014   5:33 PM        1271088 unins000.exe
-a----       18/01/2014   5:55 PM          11676 unins000.msg

PS C:\Program Files\Cakewalk\SONAR X3 Producer>

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#3
JimmyBoy
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Re: Unable to start Sonar X3 2017/08/07 14:49:04 (permalink) ☄ Helpfulby eastham 2017/09/20 21:13:01
Hmmm, looks like this one file is zero bytes in size, so it is shot
 
-a----        8/08/2017  12:11 AM              0 TTSlibsndfile.dll
 
Can someone send me a copy of this file? I have the latest sonar x3 producer latest patches since maybe 2 years ago..

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#4
JimmyBoy
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Re: Unable to start Sonar X3 2017/08/07 15:03:09 (permalink) ☄ Helpfulby eastham 2017/09/20 21:12:54
Ok I found another copy of the bad dll file in Sonar X3 Studio folder and copied it back over the top, all works fine now!!

Cheers, I'll leave the post here in case someone else comes across this problem, saves them from re-installing...
 
Jim
 
 

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#5
Brando
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Re: Unable to start Sonar X3 2017/08/08 00:41:02 (permalink)
Hi Jim - 
Just came across your thread; Glad you got it sorted out. (Good troubleshooting btw).
 

Brando
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#6
bitflipper
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Re: Unable to start Sonar X3 2017/08/08 13:29:16 (permalink)
Good work, JimmyBoy. (Sheesh, that sounds like I'm congratulating a dog for fetching a tennis ball.)
 
Wish everybody took the time to do a little investigating before giving up. Some would have just thrown up their hands and declared they were moving to Cubase.


All else is in doubt, so this is the truth I cling to. 

My Stuff
#7
JLSON
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Re: Unable to start Sonar X3 2017/08/21 16:23:47 (permalink)
Hi all, I have same problem in Sonar Professional.  Started in last week.  Windows seems to randomly damage .dll files (CJLibrary, TTSLame, CWVideoEngine) and suddenly they are 0kb.  If you copy them across from a backup, ok again and all works.  Happening several times a day.  Really annoying.  Never seen anything like this before.  Anyone else?
#8
JimmyBoy
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Re: Unable to start Sonar X3 2017/08/21 17:57:45 (permalink)
This problem hasn't re-occurred for me since I reported this in my post above.
In your case, and to yet another person this is happening to (contacted me via email) I would try and catch what process is causing the problem and then deal with that.  I would try using Process Monitor for starters, Download and detail usage is available from https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
 
What concerns me (since we are on an older version of sonar) is if you find it is cakewalk sonar process causing the problem, will then cakewalk be willing to investigate and fix it so that it doesn't re-occur again?
 

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#9
interpolated
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Re: Unable to start Sonar X3 2017/08/21 18:40:44 (permalink)
That's muchly impressive debugging in action.
 

I have computer stuff.
 
https://soundcloud.com/sigmadelta
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Bristol_Jonesey
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Re: Unable to start Sonar X3 2017/08/21 19:17:15 (permalink)
JimmyBoy
This problem hasn't re-occurred for me since I reported this in my post above.
In your case, and to yet another person this is happening to (contacted me via email) I would try and catch what process is causing the problem and then deal with that.  I would try using Process Monitor for starters, Download and detail usage is available from https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
 
What concerns me (since we are on an older version of sonar) is if you find it is cakewalk sonar process causing the problem, will then cakewalk be willing to investigate and fix it so that it doesn't re-occur again?
 


It begs the question, which version of Windows are you guys running?

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Tim Flannagin
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Re: Unable to start Sonar X3 2017/08/31 01:43:20 (permalink)
I had the same issue. I've apparently fixed mine when I copied a backup of my Cakewalk directory back into the SPLAT directory. I've had no re-occurance so far. However, I've spotted at least 3 threads talking about this same subject. It seems that the Bakers might want to look into it. I'm running Windows 10 Pro on a Dell T5400. See my signature for more info.

Dell Precision T5400, 2 Xeon E5420 CPUs, 32 GB ram, 1 X 750 GB HDD, 2 X 1TB HDD, Nvidia GTX750 , M-Audio 1010LT, Roland GR-55, Novation SL MKII 49 , Arturia MiniLab, Arturia Spark Creative Drum Controller, '77 Gibson Les Paul Artistan, Epiphone Les Paul Studio w/ GK-3, Fender Stratocaster, Dean Exotica Acoustic, Cakewalk Sonar Platinum Lifetime, Arturia  Synths galore!, Cakewalk Synths galore!, M-Audio BX-5a monitors, a couple of cheap mikes, a dubious quality desk, several shady characters hanging in the studio, etc....
#12
JimmyBoy
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Re: Unable to start Sonar X3 2017/08/31 09:49:41 (permalink)
Bristol_Jonesey
JimmyBoy
This problem hasn't re-occurred for me since I reported this in my post above.
In your case, and to yet another person this is happening to (contacted me via email) I would try and catch what process is causing the problem and then deal with that.  I would try using Process Monitor for starters, Download and detail usage is available from https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
 
What concerns me (since we are on an older version of sonar) is if you find it is cakewalk sonar process causing the problem, will then cakewalk be willing to investigate and fix it so that it doesn't re-occur again?
 


It begs the question, which version of Windows are you guys running?



Windows 10 x64

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#13
JMKING1974
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Re: Unable to start Sonar X3 2017/09/08 18:28:28 (permalink)
This just started happening to me also. files in the error messages are zeroed out. wtf


CWVideoEngine.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020
 
TTSLame.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020
 
Windows 10 Home
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joey90405
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Re: Unable to start Sonar X3 2017/09/08 22:06:19 (permalink)
i have the same issue, here are some things i've found. i have not attempted to fix this yet, this is a geek squad thing. however, here are the links. lemme know how you do.
https://www.youtube.com/watch?v=qdBMPOCby8w
http://www.tomshardware.com/forum/id-2990421/0xc0000020-error-boot.html
http://www.wiki-errors.com/wiki-errors.php?wiki=0xc0000020
 

OS Name Microsoft Windows 10 Home
Version 10.0.10240 Build 10240  
OS Manufacturer Microsoft Corporation

System Manufacturer HP
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System Type x64-based PC
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Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
Installed Physical Memory (RAM) 16.0 GB
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Available Virtual Memory 15.3 GB
 
#15
JimmyBoy
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Re: Unable to start Sonar X3 2017/09/09 04:41:19 (permalink)
joey90405
i have the same issue, here are some things i've found. i have not attempted to fix this yet, this is a geek squad thing. however, here are the links. lemme know how you do.
https://www.youtube.com/watch?v=qdBMPOCby8w
http://www.tomshardware.com/forum/id-2990421/0xc0000020-error-boot.html
http://www.wiki-errors.com/wiki-errors.php?wiki=0xc0000020
 


Hi Joey,
 
The links you provide refer to re-installing the graphics card. This won't work for you because the dll's (Dynamic Link Libraries) that are corrupt are related to lame drivers, (albeit you also had some issue with a dll that related to your graphics drivers).
 
What I suggest for anyone on Windows 10 x64 (or any version of windows) is to do a simple copy of the
 
XCOPY /S "C:\Program Files\Cakewalk\SONAR X3*" C:\TEMP\X3.BCK\
 
If any of the dll's in the SONAR folders corrupt again, all you'll need to do is copy the backup copy of the dll over the corrupt version.  Re-installing is just to much of a headache, especially all the add-ons and post configuration tasks, you'll never get it to be the same.
 
SONAR Support should really look into this issue and figure out why lame dll's are corrupting.
 
Jim

You this read wrong....
 
JimmyBoy SoundCloud
 
Sonar Producer X3e, Z3TA+2.1, TH2 x64 2.2.17 Full, Amplitude 3, Windows 10 x64, ...
HP ENVY 17-j005tx Notebook, IDT High Definition Audio CODEC, ASIO4aLL2 
HP ENVY Recline 27-k001a TouchSmart, Scarlett 2i2, Samson G-Track, Samson Graphite 49
 
[utube]https://youtu.be/Uds7g3M-4lQ[/utube] 
 
 
 
#16
Resonant Serpent
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Re: Unable to start Sonar X3 2017/09/09 04:50:11 (permalink)
This is why I quit 10 and went back to Windows 7. 10, even without updates, would overwrite files on my computer, and even my drivers for my Lynx card. I spent a solid week, and 14 hours of Microsoft support (including remote computer support), and they couldn't solve it. Went back to Win 7, and haven't had a glitch. It only happened to programs that were pre-Win 10. 

A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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