Helpful ReplyUpgrade pricing Dec 2014 Solved

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johnnyweissman
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2014/12/30 17:10:07 (permalink)

Upgrade pricing Dec 2014 Solved

Hey folks, I am registered for Sonar Home Studio 7 and this is reflected on the Cakewalk website, in my account info. I want to upgrade to either Sonar Studio or Producer, but the Cakewalk shop does not seem to transfer this registration to the upgrade pricing on the BUY page. Instead I get regular prices. Any advice? I called customer service once, but the kind soul assumed things would work when I clicked "BUY".
post edited by johnnyweissman - 2014/12/30 17:54:18
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    scook
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    Re: Upgrade pricing Dec 2014 2014/12/30 17:15:52 (permalink) ☄ Helpfulby johnnyweissman 2014/12/30 17:53:11
    contact Cakewalk customer support. Here is how to contact Cakewalk http://forum.cakewalk.com/FindPost/2090582
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    johnnyweissman
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    Re: Upgrade pricing Dec 2014 2014/12/30 18:03:58 (permalink)
    Will do, thanks.
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    desadam101
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    Re: Upgrade pricing Dec 2014 Solved 2014/12/30 18:29:25 (permalink)
    I have the same issue. However if I select buy and then delete the product from the basket and then click continue shopping button then all correct reduced prices are shown. Not ideal but it is a workaround.
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    johnnyweissman
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    Re: Upgrade pricing Dec 2014 Solved 2014/12/30 19:52:51 (permalink)
    desadam, I tried it, but the prices remain the same! I appreciate you answer, thanks much!
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    yarimurray
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    Re: Upgrade pricing Dec 2014 Solved 2014/12/30 21:06:46 (permalink)
    Same issue here, however, the products listed in my account info are incomplete (missing three products).

    3.2GHz Dual core 6GB RAM Windows 7 Professional (SP1) - Presonus StudioLive 16.4.2 - SONAR Platinum - Project 5v2 - Dimension Pro - Rapture - REAPER - StudioOne 3 Artist - Capture - Harrison Mixbus (DAW junkie)
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    johnnyweissman
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    Re: Upgrade pricing Dec 2014 Solved 2014/12/30 21:21:19 (permalink)
    Friends, I marked the subject "solved" since there is only customer service to deal with it. Thanks for the responses. Happy New Year, by the way.
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