scruggs
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V-20 Startup Issue - Windows 7
Hi, i am having startup issues with the v-20. I use a windows 7 64 bit ultimate edition and after 2 days, the driver doesn't load on start and the v-20 ist not recognized. I have tried starting without USB and after windows is running, then reconnecting the usb, but I still can't get the hardware recognized. I change USB ports, then every now and then, the driver will load, most of the times however not. I have installed and de-installed 3 times, always the same effect. It is getting frustrating, spending 1 to 2 hours starting the pc numerous times, until finally the v-20 is useable.
Any new ideas on what I could do to fix the issue?
Appreciate any help I could get, the V-20 is exactly what I have been looking for and I would hate give it up due to driver issues.
scruggs
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Samara Krugman
SONAR REAC
- Total Posts : 164
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Re:V-20 Startup Issue - Windows 7
2010/10/13 10:05:24
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scruggs
Hi, i am having startup issues with the v-20. I use a windows 7 64 bit ultimate edition and after 2 days, the driver doesn't load on start and the v-20 ist not recognized. I have tried starting without USB and after windows is running, then reconnecting the usb, but I still can't get the hardware recognized. I change USB ports, then every now and then, the driver will load, most of the times however not. I have installed and de-installed 3 times, always the same effect. It is getting frustrating, spending 1 to 2 hours starting the pc numerous times, until finally the v-20 is useable.
Any new ideas on what I could do to fix the issue?
Appreciate any help I could get, the V-20 is exactly what I have been looking for and I would hate give it up due to driver issues.
scruggs
Hi there, First, are you using the Windows 7 64-bit driver? The app itself is 32-bit and runs fine in compatibility mode on 64-bit machines. I have Win 7 64-bit professional and it works. Let us know about the driver and we'll go from there. Cheers,
Samara Krugman Product Manager Cakewalk
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scruggs
Max Output Level: -90 dBFS
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Re:V-20 Startup Issue - Windows 7
2010/10/18 01:41:32
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Hi, yes I am using the 64 bit driver, I have used the one from the original cd and the one from the website, even though both are the same version.
regards, steve
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Samara Krugman
SONAR REAC
- Total Posts : 164
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Re:V-20 Startup Issue - Windows 7
2010/10/19 10:04:19
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scruggs
Hi, yes I am using the 64 bit driver, I have used the one from the original cd and the one from the website, even though both are the same version.
regards, steve
Hi Steve, Thanks for confirming. It sounded like you knew what you were doing however we always need to check. Are you using the USB cable that came with the VS-20? Sometimes (and even we are baffled by this) if you don't use the included USB cable it can cause connection problems. If you are using the included cable I encourage you to contact our support team here so that we can work with you either on the phone or by email to help resolve the issue. http://www.cakewalk.com/Support/Email/default.asp If you don't hear back in 48 hours please send me a PM and I'll follow-up on your behalf. Sorry for your troubles, we'll get it sorted. Cheers,
Samara Krugman Product Manager Cakewalk
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scruggs
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Re:V-20 Startup Issue - Windows 7
2010/10/19 13:31:14
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Hi Samara,
the problem is solved. I had checked the original USB Cable by connecting the cable to a different usb hardware and it worked fine. So I kept using the same cable for the VS-20. Today I used a different cable, looks the same, no difference in appearance, and the other cable is now giving me a perfect connection and startup. I then reconnected the original cable and the same problems started again. Again changing cables solved the issue. What is funny, is that the original cable works fine with 3 other products which I have, it just doesn't seem to want to work with the VS-20.
Anyhow, the issue seems to have disappeared, and I am glad. The VS-20 is a wonderful piece of hardware and I am really enjoying how it functions.
Appreciate everyone taking out the time to assist me.
Regards, Steve
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PeterVienna
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Re:V-20 Startup Issue - Windows 7
2011/05/08 13:21:44
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i do have the same issue. lost the original usb cable, since then only having troubles connecting to v-20. is the original cable for sale or any experience which 3rd party cable that works?
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Juan Sanchez
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Re:V-20 Startup Issue - Windows 7
2011/05/09 07:30:30
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I have a planet waves one that works fine!!!!
Take Care, Juan Sanchez Rockin in the free world
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chuckebaby
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Re:V-20 Startup Issue - Windows 7
2011/05/09 08:21:17
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i dont use the original cable..i tossed that apon buying..i use a gold plated usb cable and it workd fine..i will test out a few others here later today and get back to you.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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pbognar
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Re:V-20 Startup Issue - Windows 7
2011/06/06 16:00:30
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chuckebaby
i dont use the original cable..i tossed that apon buying..i use a gold plated usb cable and it workd fine..i will test out a few others here later today and get back to you.
@chuckebaby - how is the V-20 working out for you with Sonar X1? I'm leaning toward getting one, because it has guitar effects, and you can do re-amping, it's got a single mic input (I don't need any more at this time), it's got MIDI, and it's a control surface. How is the guitar => bass effect? I'm hoping I can get by without buying a bass. Thanks
post edited by pbognar - 2011/06/06 21:13:23
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