VST Help ? Scan not finding plug in

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paulo
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2011/12/05 15:24:16 (permalink)

VST Help ? Scan not finding plug in

I've posted this in the producer forum too, but thought I'd post it here too in case the visitors here don't frequent that forum.

I've done a search and found some similar problems to this that were resolved, but none exactly the same so I'm putting this up and hoping that someone can help me.

I downloaded the demo version of a 3rd party plug in, it worked fine and I thought it was good so bought the proper version. I unistalled the demo via the plug-ins own installer  and then installed the full version to the same vst folder where the demo was and also my other 3rd party plug-ins which all work as they should.

After installing I re-scanned the vsts (including the re-scan failed plug in option) and the scan does not pick it up, even though the .dll etc is in the folder where it should be.

Long story short, I've been back and forth with the customer support for the plug-in, switched .dll's for another they supplied, changed to different vst folder, different serial number and still no difference - the scan still misses it every time. Re-install the demo to the same folder, re-scan and it picks up the demo version and it works fine.

I'm told there are no incompatability issues with my OS (win XP home 32 bit and it's the 32 bit version of the plug) and after all  the demo works, which they tell me is exactly the same as the full version, but for the time and save limitiations imposed on the demo. I also have another plug-in from the same company which is installed to the same folder and works fine and I also installed another of their demos which also works as it should.

They are all out of ideas now and say that they have never experienced this issue before, For some reason the VST scan is just missing this .dll every time and they don't know why.

Anybody ever had this problem ?
post edited by paulo - 2011/12/06 18:17:22
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    bitflipper
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    Re:VST Help ? 2011/12/05 20:50:31 (permalink)
    I have experienced this on several occasions, fortunately never with a paid product, though, so I simply ignored those plugins that fail to scan.

    Is there an actual difference between the demo and full versions? For most vendors, they are identical so it's not necessary to re-install after purchasing. What product are we talking about?
    post edited by bitflipper - 2011/12/05 21:06:53


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    #2
    paulo
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    Re:VST Help ? 2011/12/06 14:27:01 (permalink)
    Hi Bitflipper - I was hoping you'd see this and chime in - if anyone can crack this I'm sure it's you !

    The plug is Rob Papen RP-Delay. They say there is no difference between demo and full version other than the time constraints and the inability to save presets.

    The demo version does not offer you the opportunity to convert to full version - I had to buy a serial no. then  register it and then download another installer which asks for your serial number during installation - the demo installer sadly does not give you this opportunity.


    #3
    Brando
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    Re:VST Help ? 2011/12/06 14:43:10 (permalink)
    Does it show up in the excluded plugins list? (maybe the uninstall also "excluded" it)

    Brando
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    #4
    paulo
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    Re:VST Help ? 2011/12/06 14:47:11 (permalink)
    Brando


    Does it show up in the excluded plugins list? (maybe the uninstall also "excluded" it)


    Hi brando - no it doesn't show in there either.

    Thanks for the idea.
    #5
    LANEY
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    Re:VST Help ? 2011/12/06 14:53:02 (permalink)



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    #6
    paulo
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    Re:VST Help ? 2011/12/06 15:13:21 (permalink)
    LANEY


    Maybe the quickfix will help?
    http://www.cakewalk.com/Support/kb/reader.aspx/2007013273


    Hi

    thanks for the suggestion  - not using X1 though - I have 8.53 PE - should have put that in the OP - my bad !
    #7
    Mesh
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    Re:VST Help ? 2011/12/06 15:21:37 (permalink)
    Hi Paulo,
    Does the scanner completely finish scanning all your VST files/folders or does it quit scanning when it reaches RP-delay?

    Possibly moving it to a different location outside of the Cakewalk folder and then add the new location before scanning? (I'm of course throwing darts here)...  

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    strikinglyhandsome1
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    Re:VST Help ? 2011/12/06 15:28:05 (permalink)
    Is it in the plug-in manager at all?
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    paulo
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    Re:VST Help ? 2011/12/06 15:34:13 (permalink)
    Mesh


    Hi Paulo,
    Does the scanner completely finish scanning all your VST files/folders or does it quit scanning when it reaches RP-delay?

    Possibly moving it to a different location outside of the Cakewalk folder and then add the new location before scanning? (I'm of course throwing darts here)...  

    Hi Mesh

    Yeah, scan works as normal . There are other RP plugs in the folder which it does pick up. Tried uninstalling the others / 3 different locations and still no difference. Thanks for suggestions though.
    #10
    paulo
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    Re:VST Help ? 2011/12/06 15:36:03 (permalink)
    strikinglyhandsome1


    Is it in the plug-in manager at all?


    No, doesn't show at all. The others in the same folder do though.
    #11
    strikinglyhandsome1
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    Re:VST Help ? 2011/12/06 15:45:44 (permalink)
    It's a mystery. I'd uninstall. Do the download again from their site. Extract the file etc and try again. Mind you, you may have done this.
    #12
    paulo
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    Re:VST Help ? 2011/12/06 15:54:18 (permalink)
    strikinglyhandsome1


    It's a mystery. I'd uninstall. Do the download again from their site. Extract the file etc and try again. Mind you, you may have done this.


    Yep ! Even got a new serial no. in case that was the issue. They also gave me an alternative .dll to switch with the other to see if that made any difference.

    See the problems you've caused me with your bargain software suggestions ;)




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    Brando
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    Re:VST Help ? 2011/12/06 16:31:55 (permalink)
    Sounds like the installer used a different folder for the installation of the .dll file, which is not being scanned by the Plugin Mgr. If you go to your plugin folder, can you physically locate the dll file corresponding to the plugin? If it is in another location, you can simply add the folder location to the scan preferences for the plugin manager. (Edit) - It sounds like you have checked this though - apologies if so.
    post edited by Brando - 2011/12/06 16:33:42

    Brando
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    paulo
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    Re:VST Help ? 2011/12/06 16:44:15 (permalink)
    Brando


    Sounds like the installer used a different folder for the installation of the .dll file, which is not being scanned by the Plugin Mgr. If you go to your plugin folder, can you physically locate the dll file corresponding to the plugin? If it is in another location, you can simply add the folder location to the scan preferences for the plugin manager. (Edit) - It sounds like you have checked this though - apologies if so.


      Yeah the .dll is in the correct folder. The other plug ins in the folder are picked up by the scan with no problem. I can un-install them and re-install them at will and they are picked up every time. I have even tried moving the troublesome one to other locations and even  it's own folder and adding them to the scan, but it makes no difference - just gets ignored every time. As I've said I can put the demo version of the same plug is in the same folder and it picks that one up no problem.
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    strikinglyhandsome1
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    Re:VST Help ? 2011/12/06 17:00:29 (permalink)
    How about installing the demo again - see if it works and then uninstall it again - in case the demo caused the glitch in the first place. Do you have another DAW or Kore to see if they pick it up?
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    bitflipper
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    Re:VST Help ? 2011/12/06 17:28:27 (permalink)
    Make sure the external dependencies are in the same folder as RP-Delay.dll. They are all contained in five folders: Banks, ECS, Help, Presets and Sequences. These need to be co-located with the DLL.


    All else is in doubt, so this is the truth I cling to. 

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    strikinglyhandsome1
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    Re:VST Help ? 2011/12/06 17:42:21 (permalink)
    Yep a default install is a good way of testing it.
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    paulo
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    Re:VST Help ? 2011/12/06 17:55:11 (permalink)
    strikinglyhandsome1


    How about installing the demo again - see if it works and then uninstall it again - in case the demo caused the glitch in the first place. Do you have another DAW or Kore to see if they pick it up?

    I've had the demo on and off more times than I care to think about. Every time I install it, it works.  That's a good idea about trying another DAW. The only other DAW I have is an old bundled cubase lite type thing. Just tried opening that and it autoscans when it opens  and it too seems to miss the full version but picks up the demo, so that would point to a non Sonar issue I guess, but I'm still puzzled why the demo which I'm told is identical works every time ?


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    paulo
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    Re:VST Help ? 2011/12/06 17:57:17 (permalink)
    bitflipper


    Make sure the external dependencies are in the same folder as RP-Delay.dll. They are all contained in five folders: Banks, ECS, Help, Presets and Sequences. These need to be co-located with the DLL.


    Yeah, they're all there and I confirmed with RP support that the files are the correct size too, so it seems that I have everything I should.
    #20
    paulo
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    Re:VST Help ? 2011/12/06 17:58:51 (permalink)
    strikinglyhandsome1


    Yep a default install is a good way of testing it.


    Default install every time apart from when I was trying other locations to see if that made any difference.
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    PerChr
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    Re:VST Help ? 2011/12/07 06:23:33 (permalink)
    Try this : uninstall both demo and full version , open sonar and run the scanner ,exit Sonar , install full version of plugin , start Sonar and run the scanner. -This has helped me when Sonar has failed to find plugins. To be safe you can try to restart your PC after the uninstall and first Sonar scan.
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    PerChr
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    Re:VST Help ? 2011/12/07 06:25:25 (permalink)
    Sorry for the messy Firefox-bug formatting......
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    paulo
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    Re:VST Help ? 2011/12/07 07:42:55 (permalink)
    PerChr


    Try this : uninstall both demo and full version , open sonar and run the scanner ,exit Sonar , install full version of plugin , start Sonar and run the scanner. -This has helped me when Sonar has failed to find plugins. To be safe you can try to restart your PC after the uninstall and first Sonar scan.


    Thanks for the suggestions - I already tried all that though.
    #24
    leapinlizard
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    Re:VST Help ? Scan not finding plug in 2011/12/07 09:24:41 (permalink)
    Well, here's a long shot ... have you checked all the categories in the Plugin Manager?  I have had instruments show up as effects before, so perhaps this plug (which I assume to be an effect) is showing up as an instrument?  Figured I'd throw it out there ...

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    paulo
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    Re:VST Help ? Scan not finding plug in 2011/12/07 11:59:21 (permalink)
    leapinlizard


    Well, here's a long shot ... have you checked all the categories in the Plugin Manager?  I have had instruments show up as effects before, so perhaps this plug (which I assume to be an effect) is showing up as an instrument?  Figured I'd throw it out there ...


    Another good suggestion - thank you. I've had that happen before too, so I did check all the other categories to be sure it wasn't in the wrong list.
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    Mesh
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    Re:VST Help ? Scan not finding plug in 2011/12/07 12:29:59 (permalink)
    Try wrapping your PC with 6 sticks of TNT, and then run (fast).......


     Wow Paulo, seems like you've tried everything....I'm lost for suggestions....maybe send a PM Brandon and see what he thinks?

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    paulo
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    Re:VST Help ? Scan not finding plug in 2011/12/07 13:09:45 (permalink)
    Mesh


    Try wrapping your PC with 6 sticks of TNT, and then run (fast).......


     Wow Paulo, seems like you've tried everything....I'm lost for suggestions....maybe send a PM Brandon and see what he thinks?


    I tried that too Mesh first of all with a demo version of the TNT, just to test the theory, but when I tried using the real stuff it didn't go off -  lol !;)

    Yeah. Maybe buggin Brandon is worth a try - if he gets upset by being dragged into it I'll tell him that you told me it was ok ;)


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    bitflipper
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    Re:VST Help ? Scan not finding plug in 2011/12/07 13:43:00 (permalink)
    It so happens that I have another Rob Papen product, RP-Distort, that exhibits the same odd behavior: the initialization fails, its entry in the Inventory is truncated, and SONAR does not include it in the context menus. 

    At one point, Plugin Manager began aborting when it hit RP-Distort during the scan, leaving the bulk of my other plugins unavailable and disabling all of my projects. I had to delete RP-Distort, delete its entry in the registry and re-scan several times before I finally got all my plugins back. During all this, Plugin Manager remained silent, never offering so much as a warning dialog to suggest things were going terribly awry under the hood.
    I do not believe that this is Plugin Manager's fault, despite its being opaque and unhelpful. I am more inclined to blame some badly-handled or unhandled exception in the plugin's own initialization code. 


    My solution was to simply bag RP-Distort and never use it. Of course, RP-Distort was a freebie while you actually paid money for RP-Delay, so in your shoes I'd be talking to RP about this, and possibly looking for an alternative delay. (btw, I have RP-Delay and while it was fun to play with for a few days I've never actually found a use for it in the months since. I'm saving up for FabFilter Timeless.)



    All else is in doubt, so this is the truth I cling to. 

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    #29
    paulo
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    Re:VST Help ? Scan not finding plug in 2011/12/07 14:10:16 (permalink)
    bitflipper


    It so happens that I have another Rob Papen product, RP-Distort, that exhibits the same odd behavior: the initialization fails, its entry in the Inventory is truncated, and SONAR does not include it in the context menus. 

    At one point, Plugin Manager began aborting when it hit RP-Distort during the scan, leaving the bulk of my other plugins unavailable and disabling all of my projects. I had to delete RP-Distort, delete its entry in the registry and re-scan several times before I finally got all my plugins back. During all this, Plugin Manager remained silent, never offering so much as a warning dialog to suggest things were going terribly awry under the hood.
    I do not believe that this is Plugin Manager's fault, despite its being opaque and unhelpful. I am more inclined to blame some badly-handled or unhandled exception in the plugin's own initialization code. 


    My solution was to simply bag RP-Distort and never use it. Of course, RP-Distort was a freebie while you actually paid money for RP-Delay, so in your shoes I'd be talking to RP about this, and possibly looking for an alternative delay. (btw, I have RP-Delay and while it was fun to play with for a few days I've never actually found a use for it in the months since. I'm saving up for FabFilter Timeless.)


    Funny enough I have RP-Distort too as it came free with RP-Delay. Ironically in my case, that works just fine and dandy. In fairness to RP after some initial difficulty with their problem reporter on the website, they have been very helpful and also offered a refund  if I can't get it to work, so I'm ok there, but I wanted to solve the problem .....

    a) because I liked the demo enough to want to buy it at the offer price, and it thought that it must be something simple if the demo works

    and

    b) because I was hoping to get RP-verb too, which I really like going by what I have seen in the demo of that , but I'm not inclined to pony up the dough for that at this stage in case of the same issue - so I figured that if I solve this one I could feel reasonably comfortable in getting RP-verb by knowing what to do if the problem arose again.

    thanks for taking the time to try and help anyway. Always appreciated.
    #30
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