"Valid through" date is confusing for Australian users of Sonar

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promidi
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2015/06/23 17:22:20 (permalink)
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"Valid through" date is confusing for Australian users of Sonar

In my About box, the "Valid through" displays as 7/8/2015 due to the North American date format.  In Australia, this is interpreted as 7 August 2015 which may cause confusion for some users. 

Can this be changed so that the month is displayed as words instead of a number. In my example, the "Valid through" date would display as 8 July 2015 instead. This should not be do difficult to implement.
post edited by promidi - 2015/06/24 03:21:26
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    mudgel
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/06/24 02:22:06 (permalink)
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    Being upside down can be a hassle for us antipodeans. Come up against this issue all the time on the net and always have to go through the mental gymnastics of juggling the numbers just to make you guys (Northern Hemispherians) happy.

    Mike V. (MUDGEL)

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    #2
    azslow3
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/06/24 02:37:49 (permalink)
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    promidi
    In my About box, the "Valid through" displays as 7/8/2015 due to the North American date format.  In Australia, this is interpreted as 7 August 2015 which may cause confusion for some users.

    https://en.wikipedia.org/wiki/Date_format_by_country
     

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    #3
    Willy Jones [Cakewalk]
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/06/25 12:37:54 (permalink)
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    Yeah this is a great idea, I'll see about getting it in our backlog ASAP.

    Willy Jones 
    Cakewalk
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    mudgel
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/06/25 23:04:42 (permalink)
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    Thanks Willy.

    Mike V. (MUDGEL)

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    #5
    Willy Jones [Cakewalk]
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/01 15:59:36 (permalink)
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    So anyone running into this - can you let me know what you have set for date/time format in windows?
     
    You can check this in Control Panel > Region then by selecting the 'Formats' tab.

    Willy Jones 
    Cakewalk
    #6
    Keith Albright [Cakewalk]
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/01 16:00:11 (permalink)
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    Actually?  The date display DOES respect your OS region settings, also known as the locale.
    Maybe you didn't set that?
     
    Control Panel -> Region.
     
    Change the Short date to whatever you want.
     
    For example I went from 7/1/2015 to 01-Jul-15 without any issue and no code change in SONAR was required.

    Keith
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    azslow3
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/01 18:39:50 (permalink)
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    Windows 8.1. Germal locale. Default settings.
     
    Region:
    ...
    Date (short): TT.MM.JJJJ
    ...
    Example:
    Date (short): 02.07.2015
     
    Clock (right lower corder): 02.07.2015
     
    Sonar (not the newest update, so 21.4.0.30):
    Valid through: 1/23/2016
     
    I have "English" as CCC setting.
     
    EDIT: I have not tried to change my locale, but even if that magically will work, Sonar is the only program on my computer which show the date in US format.
    post edited by azslow3 - 2015/07/01 18:47:27

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    azslow3
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/01 18:58:59 (permalink)
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    Keith Albright [Cakewalk]
    Actually?  The date display DOES respect your OS region settings, also known as the locale.

    It does not look so. And I think I have found the reason in 15 minutes. But I hope you, as Director of Development, can find it as well...

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    promidi
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/01 20:50:50 (permalink)
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    Willy Jones [Cakewalk]
    So anyone running into this - can you let me know what you have set for date/time format in windows?


    On my Windows 7 32bit system here are my long and short date formats (My Locale is set to Australia)
    Note: These have been intentionally set this way by me as this produces my desired date format when listing files in Windows explorer and in other software.
     
    Short Date:    ddd, d MMM yyyy
    Long date:     dddd, d MMMM yyyy

    FYI: In my Cakewalk About box my "Valid through" date says 8/7/2015   (I know this means August 7 2015)
    #10
    promidi
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/02 04:53:23 (permalink)
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    azslow3
    It does not look so. And I think I have found the reason in 15 minutes. But I hope you, as Director of Development, can find it as well...


    Is it something an end user can do (other than changing displayed date format in Control Panel) or does it involve a code change done by the Cakewalk devs?
    #11
    azslow3
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/02 07:44:13 (permalink)
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    promidi
    azslow3
    It does not look so. And I think I have found the reason in 15 minutes. But I hope you, as Director of Development, can find it as well...


    Is it something an end user can do (other than changing displayed date format in Control Panel) or does it involve a code change done by the Cakewalk devs?

    There is a workaround. Keith was confident that is an operator failure... I find the attitude of the replay is not acceptable, even in case that is an operator failure (and I do not want to use the word which really describe that reply since that is not an operator failure).
     
    In the regional settings, change region to US. Apply. Change the short date format. Apply. Change the region back to the system one.
     

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    Keith Albright [Cakewalk]
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/02 08:18:41 (permalink)
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    azslow3
    promidi
    azslow3
    It does not look so. And I think I have found the reason in 15 minutes. But I hope you, as Director of Development, can find it as well...


    Is it something an end user can do (other than changing displayed date format in Control Panel) or does it involve a code change done by the Cakewalk devs?

    There is a workaround. Keith was confident that is an operator failure... I find the attitude of the replay is not acceptable, even in case that is an operator failure (and I do not want to use the word which really describe that reply since that is not an operator failure).
     
    In the regional settings, change region to US. Apply. Change the short date format. Apply. Change the region back to the system one.

     
    Ok, there's an issue here in spite of using time/date apis that claim to be respecting the user's locale.  We'll look into the matter.  
     
    Keith
     

    Keith
    #13
    Keith Albright [Cakewalk]
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/02 08:57:07 (permalink)
    +1 (1)
    Reworked that with a different set of routines and fixed for the next update.  Sorry about that.
     

    Keith
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    azslow3
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/02 10:46:16 (permalink)
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    Keith Albright [Cakewalk]
    Reworked that with a different set of routines and fixed for the next update.  Sorry about that.

    Accepted.
     
    Just be careful next time... (Long time ago) One of my colleagues has lost his job for near the same statement to our client, while technically speaking he was right.
     

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    mudgel
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    Re: "Valid through" date is confusing for Australian users of Sonar 2015/07/03 01:48:28 (permalink)
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    Yep Sonar is the only major program I have that doesn't respect Locale setting in Windows.

    Mike V. (MUDGEL)

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