Version of Kontakt "too old"

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mikebeam
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2015/11/26 23:03:22 (permalink)

Version of Kontakt "too old"

I just bought Kinetic Metal - I've never really used Kontakt, but got the player and factory selection a couple of years ago.  I got this message when I tried to load up my new instrument.  I went to the service center like the prompt said, but it looks like I have the latest version updated...  
 
Anyone find a solution to this?
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    JonD
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    Re: Version of Kontakt "too old" 2015/11/27 10:52:53 (permalink)
    You can always download the latest version of Kontakt Player from NI website.  It's free.
     
     http://www.native-instruments.com/en/products/komplete/samplers/kontakt-5-player/free-download/
     
    Despite what the message says, I would go ahead and uninstall the Player, then grab the latest one and install again.  That way you know for sure.  Let us know what happens.
    post edited by JonD - 2015/11/27 11:09:58

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    mikebeam
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    Re: Version of Kontakt "too old" 2015/11/27 11:01:22 (permalink)
    It was actually just the Kontakt Player.  It was version 5.3.  Something was strange, but I just downloaded it again from the website and reinstalled.  It worked fine after that.
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    mikebeam
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    Re: Version of Kontakt "too old" 2015/11/27 11:02:09 (permalink)
    Thanks JonD - that worked.  Not sure what the problem was...
     
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    bitflipper
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    Re: Version of Kontakt "too old" 2015/11/27 11:36:05 (permalink)
    I've seen the same behavior before. You get a message that Kontakt is out of date, but Service Center tells you otherwise. The issue was that the previous Kontakt update had quietly failed, leaving me thinking I was up to date. Service Center, also unaware of the update fail, also thought I was up to date - it took a re-install to make it actually so.


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