Helpful ReplyVideo Demonstration of Rapture Pro Glitching

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gswitz
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2015/05/03 09:19:51 (permalink)

Video Demonstration of Rapture Pro Glitching

https://youtu.be/nJvX1aiDfAo
 
In this video, I demonstrate that some Rapture Pro patches cause issues at 44.1 causing the Synth to seize.
 
At 96 the same patches crash so badly they force the user to close and re-open Sonar.
 
A few of the patches that cause this issue for me include...
Dark Angelic 2
Dramatic Resonance
Lush Guitars F5
Multipulse & Brass
 
I have called Support. They recommended I re-install Rapture Pro, which I did. After re-installing the first time, the problematic patches just stopped making noise all together.
 
I then uninstalled and re-installed and the patches were back and not functional.
 
Again, at 44.1 the Synth seems to recover if you wait long enough. At higher sample rates, the synth never recovers and the project has to be closed and re-opened.
post edited by gswitz - 2015/05/03 09:27:42

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
#1
pwalpwal
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 10:53:50 (permalink)
i assume this is in splat, have you tested in other hosts, or standalone?

just a sec

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gswitz
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 10:55:33 (permalink)
No. I've only done it in Sonar Platinum.

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Bristol_Jonesey
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 12:37:37 (permalink)
Rapture Pro takes an absolute age to load on my system.
Splat even white screened on me yesterday while RP was loading, though it did recover after about 3 minutes of doing nothing

CbB, Platinum, 64 bit throughout
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gswitz
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 13:05:25 (permalink) ☄ Helpfulby BobF 2015/05/03 20:48:38
Bristol Jonesey...
 
Check out this link...
http://forum.cakewalk.com/FindPost/3213436
 
I found that the virus scanner scanning all the new files was what caused the whitescreen on my side. I have been able to work around that by adding an exception to Windows Defender.
 
I have excluded these from Windows Defender...
C:\Cakewalk Content\
C:\Program Files\Cakewalk\
C:\Program Files (x86)\Cakewalk\
 
I also excluded the wave file type. 
 
and set this as an excluded process.
C:\Program Files\Cakewalk\Sonar Platinum\SONARPLT.exe
post edited by gswitz - 2015/05/03 13:20:38

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
#5
gswitz
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 13:46:10 (permalink)
BTW, I'm happy to pull this video once things get worked out.
 
I'm *not* trying to slam Sonar. I'm just pointing out my issue.
post edited by gswitz - 2015/05/03 18:01:56

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Bristol_Jonesey
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 14:16:54 (permalink)
Thanks for that Jeff.

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promidi
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 17:49:53 (permalink) ☄ Helpfulby gswitz 2015/05/03 18:02:00
gswitz
 
I'm trying to slam Sonar. I'm just pointing out my issue.


You mean "I'm not trying to slam Sonar...."   don't you?  (that's how I read it)
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Geo524
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 19:15:47 (permalink)
Sure hope Cake releases a quick fix soon. This is a crappy release that obviously was rushed out the door without thorough testing. I became so disgusted with Rapture Pro I've uninstalled it for now. Freezes, glitches, crashes, etc... I don't usually complain much and I am fairly patient but this is really ridiculous!

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gswitz
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 20:45:01 (permalink)
I do believe there was insufficient testing, but it does sound like it's been in the hopper for a long time.
 
Rapture Pro is significantly more efficient than Rapture on my computer.
 
Maybe testing was broken up in many little iterations over time and there was not a full regression before the release. I don't know. Certainly, releasing it brings about a free regression test. :-) (as long as the results don't hurt sales).
 
** One of the real bummers is that this may actually take best talent off other projects for damage control. And sometimes managers make choices to cut features that can't easily be fixed in order to keep other things on schedule. In general, software teams work best when not in a state of emergency. **
 
If I could send a message to the Bakers it would be to not flip out. Keep steady on. Improve and fix as you can. And a request to please not forget about us over the long term. I don't want this to be the last Rapture release.
post edited by gswitz - 2015/05/03 20:54:47

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Geo524
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/03 22:02:16 (permalink)
Hi gswitz. Glad Rap Pro is performing well for you. That's not so for me. In fact it seemed to become even more troublesome after I re-installed it not to mention there were still lots of samples from the new library that wouldn't play . I just hope the Bakers work on a fix. In the meantime Rapture and DP are working just fine. 

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mudgel
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/04 01:16:09 (permalink)
Cakewalk reps have mentioned many times that they have different teams working on Sonar to things like synths etc which are cross platform. So developing one does not take resources from another.

Mike V. (MUDGEL)

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Rob[at]Sound-Rehab
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/04 01:41:22 (permalink) ☄ Helpfulby gswitz 2015/05/04 06:45:15
gswitz
 
At 96 the same patches crash so badly they force the user to close and re-open Sonar.
 
A few of the patches that cause this issue for me include...
Dark Angelic 2
Dramatic Resonance
Lush Guitars F5
Multipulse & Brass
 
I have called Support. They recommended I re-install Rapture Pro, which I did. After re-installing the first time, the problematic patches just stopped making noise all together.
 
I then uninstalled and re-installed and the patches were back and not functional.
 
Again, at 44.1 the Synth seems to recover if you wait long enough. At higher sample rates, the synth never recovers and the project has to be closed and re-opened.




Same situation here. Same patches cause audio to spike at 99.99 dB and I'm afraid it will blow something ... forced me to rip my headphones off my head cause I couldn't hit mute fast enough ... never had that happen with any synth I ever bought
 
Tried reinstalling but no change ...
Seems to work at 44.1 kHz (although I did not try a lot since we work @ 96 kHz) ...

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mettelus
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/04 01:49:37 (permalink)
OMG... I have never seen anything spike that high! There is no limiter in RapPro?

Definitely drop one in the FX bin if not (can help with the volume variations too).

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Christopher Brown [Cakewalk]
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/04 15:44:19 (permalink)
Hi all,
 
Sorry about the noise! We've confirmed this issue and are investigating it as we speak so we can correct it ASAP.
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Dan Gonzalez [Cakewalk]
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/04 16:11:28 (permalink)
gswitz
https://youtu.be/nJvX1aiDfAo
 
In this video, I demonstrate that some Rapture Pro patches cause issues at 44.1 causing the Synth to seize.
 
At 96 the same patches crash so badly they force the user to close and re-open Sonar.
 
A few of the patches that cause this issue for me include...
Dark Angelic 2
Dramatic Resonance
Lush Guitars F5
Multipulse & Brass
 
I have called Support. They recommended I re-install Rapture Pro, which I did. After re-installing the first time, the problematic patches just stopped making noise all together.
 
I then uninstalled and re-installed and the patches were back and not functional.
 
Again, at 44.1 the Synth seems to recover if you wait long enough. At higher sample rates, the synth never recovers and the project has to be closed and re-opened.




Reproducible, thanks!
-DG
post edited by Dan Gonzalez [Cakewalk] - 2015/05/04 16:25:48
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gswitz
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Re: Video Demonstration of Rapture Pro Glitching 2015/05/04 19:24:04 (permalink)
Dan if you're all set, I'll cut down the video. Let me know when you all are ready.

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
#17
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