Virtual Keyboard shrunk

Hello all,
I just had a Platinum crash and since that, my virtual keyboard is now so small it is useless:
 
 
 
I reinstalled the base program over itself, but that didn't change anything.  Does anyone know what this is about and how to correct it?

You cant upload photos from your computer. you need to use an online imaging host site like Imgur.
 
Now about your graphics issue. What caused the crash ? Have you tried reinstalling/updating your graphics driver ?
Could be a resolution problem.

mettelus
FWIW, there have been graphical issues in SONAR caused by using any dpi scaling with Windows. This doesn't manifest itself everywhere within SONAR, but there have been issues noted with fonts and GUIs over the years. If you had re-scaled Windows with the 4K monitor, this could also be a culprit (in addition to the others Chuck mentioned).

I didn't intentionally re-scale anything.  Is there a way to re-scale to my regular monitor?  How would I do it?
 
I don't know what happened to the vk, but it's really annoying.

Strryder
Have you tried placing the mouse cursor at one of the edges or corners of the VK window and dragging it out?

Yes, I have, but it didn't work.  No drag handles appeared. I'm waiting to see what other surprises turn up...

is windows itself zoomed to something other than 100% ?

It is only a guess
 
SONAR stores data about the views in the registry. I have no idea what the key is to the virtual controller view data but it may be one of the values in HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR\Platinum\View Data.
 
If this is the case, a simple re-install would not touch this part of the registry. It would take a clean install.
 
There is a way to set some registry values back to their factory settings but I do not believe it will fix this issue. The repersonalization process overwrites the setup files in the user folder and resets some registry values (not sure exactly which ones though). To run it:

• Right-click on SONAR to open the context menu
• While holding the CTRL key click Open
• The repersonalization dialog should appear. Click OK to start the process. The repersonalization dialog often hides under other windows if there are any on the screen.

This used to be a recommended step before a reinstall before Cakewalk starting publishing the clean install instructions. Clean installs are pretty quick.
 
It is not clear if the monitor switch occurred immediately after the crash. If so, maybe switching the monitors back to the setup before the crash, opening the virtual keyboard and closing a project may restore its size.

scook
It is only a guess
 
SONAR stores data about the views in the registry. I have no idea what the key is to the virtual controller view data but it may be one of the values in HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR\Platinum\View Data.
 
If this is the case, a simple re-install would not touch this part of the registry. It would take a clean install.
 

I looked on my two computers running SPlat and neither of them have a View Data branch.
 
Just BTW, I used to set the Windows Display Scaling to 125% (again, bad eyes). I stopped doing that when I bought Mixbus 32C because I couldn't get the whole GUI on the screen any other way.  But after going back to 100% I notice some windows either won't stay at the size I set them or they open in places on the screen that I don't want and no amount of moving them will make them open where I put them.  Somehow, I feel this has something to do with my screen issues, but Sonar seems fine in every respect other than the vk.  I would do a fresh install of the entire computer, but there's so much software and so many plugins, it would take forever and be a nightmare.
 
Thanks again.