WallyG
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[WEB site misleading] Help needed with Addictive Drums 2
I just purchased an Addictive Drums producer bundle that included 3 ADpacs, misc stuff, and an upgrade to Addictive Drums 2. Although the installation was uneventful using their installer, I cannot use the ADpacs I have used with AD previously with AD2. It seems that the programs do not know where all the sound files are on my computer. I used the advanced settings in the installer to indicate where the old and new ADpacs are located in my file system, the installer updates the files and states that they are up to date. The problem is once again is that I can only use my previously purchased ADpacs with AD, and the new ADpacs with AD2. I've sent emails to support, but so far no response. Any help would be appreciated. Walt
post edited by WallyG - 2015/01/13 08:56:08
Roland Jupiter 80, Roland D50, Roland Integra 7, Roland BK-7m, Yamaha Montage 6, ARP Odyssey, Excelsior Continental Artist, Roland FR-8X, 1967 Fender Jaguar, Fender Strat, Fender 1965 Twin Reverb reissue, Selmer Trumpet, Akai EWI, Studio One 4 Professional, Melodyne Studio 4, Behringer X-Touch, RME Fireface UCX, MOTU MIDI Express XT - ADK Pro Audio Hex Xtreme 6 Core i7 4.5GHz, 64GB, 480GB SS, 3 X 3TB Hard Drives, Win 10, 2 X 27" & 1X 46" Monitors, My WEB site - www.gontowski.com/music
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clintmartin
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Re: Help needed with Addictive Drums 2
2015/01/12 21:43:16
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They are pretty good with support...I'd give them a little time. It's 2 or 3 am. over there.
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WallyG
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Re: Help needed with Addictive Drums 2
2015/01/12 22:47:32
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clintmartin
They are pretty good with support...I'd give them a little time. It's 2 or 3 am. over there.
Thanks! I sent them an email over the weekend. Maybe they're busy, but I was hoping that someone on the forum could point me in the right direction. Walt
Roland Jupiter 80, Roland D50, Roland Integra 7, Roland BK-7m, Yamaha Montage 6, ARP Odyssey, Excelsior Continental Artist, Roland FR-8X, 1967 Fender Jaguar, Fender Strat, Fender 1965 Twin Reverb reissue, Selmer Trumpet, Akai EWI, Studio One 4 Professional, Melodyne Studio 4, Behringer X-Touch, RME Fireface UCX, MOTU MIDI Express XT - ADK Pro Audio Hex Xtreme 6 Core i7 4.5GHz, 64GB, 480GB SS, 3 X 3TB Hard Drives, Win 10, 2 X 27" & 1X 46" Monitors, My WEB site - www.gontowski.com/music
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clintmartin
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Re: Help needed with Addictive Drums 2
2015/01/12 23:33:48
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I'm not sure. Maybe someone will come that knows more than me. I wouldn't want to start guessing about it. Xln has always provided me with excellent support...so maybe they will contact you soon.
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WallyG
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Re: [WEB site misleading] Help needed with Addictive Drums 2
2015/01/13 09:07:26
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I was informed by XNL support that although the $179 Producer Bundle comes with Addictive Drums2, if you REALLY want to it to work with the old ADpacs you REALLY have to upgrade to Addictive Drums 2 for an additional $80!
It's not the money, but I don't like being mislead, intentional or not. All they've managed to do is lose a customer.
Walt
Roland Jupiter 80, Roland D50, Roland Integra 7, Roland BK-7m, Yamaha Montage 6, ARP Odyssey, Excelsior Continental Artist, Roland FR-8X, 1967 Fender Jaguar, Fender Strat, Fender 1965 Twin Reverb reissue, Selmer Trumpet, Akai EWI, Studio One 4 Professional, Melodyne Studio 4, Behringer X-Touch, RME Fireface UCX, MOTU MIDI Express XT - ADK Pro Audio Hex Xtreme 6 Core i7 4.5GHz, 64GB, 480GB SS, 3 X 3TB Hard Drives, Win 10, 2 X 27" & 1X 46" Monitors, My WEB site - www.gontowski.com/music
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Mesh
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Re: [WEB site misleading] Help needed with Addictive Drums 2
2015/01/13 09:30:41
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Platinum Gaming DAW: AsRock Z77 Overclock FormulaI7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X 250GB OS SSD : 3TB HDD : 1TB Sample HDDWin 10 Pro x 64 : NH-D14 CPU Cooler HIS IceQ 2GB HD 7870Focusrite Scarlett 2i4The_Forum_Monkeys
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clintmartin
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Re: [WEB site misleading] Help needed with Addictive Drums 2
2015/01/13 10:19:46
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I was afraid this may be the case, but didn't want to guess about it.
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