jbraner
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Waves nightmare - SOLVED!
Hi, I had one Waves plug installed - it was working fine. Today I got a second one - and everything has to install from Waves central. I just copy the Waves shell file to my VST folder (to keep it with everything else) but the problem is this: The old file was called WaveShell-VST 9.2_x64.dll (Kramer Tape) and the new one is WaveShell-VST 9.6_x64.dll (Kramer Tape and API 2500) If I don't delete the old file it wants me to show it the Waves plugin folder every time SONAR starts - but won't accept anything. I'm pretty sure it should be C:\Program Files (x86)\Waves\Plug-Ins V9 or maybe the shell folder It won't accept anything though. If I do delete the old file - all SONAR files (even a blank new one) want to reference WaveShell-VST 9.2_x64.dll. So all my old files that had a Kramer Tape loaded will fail because this dll is missing! Has anyone been through this? WTF? I've uninstalled everything (in Waves central) and reinstalled (then I copy the shell file to my location) - but SONAR insists on referencing the old file - and I can't use the old file, because it won't accept the "Waves plugin location". If anyone knows how to get past this - could you let me know? Thanks
post edited by jbraner - 2017/04/08 10:51:02
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Boydie
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Re: Waves nightmare
2017/04/06 18:09:22
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I have been through this pain many times It is incredibly frustrating but we WILL get you sorted The first thing to try is go to the plugin manager in SONAR and make sure the folder is in the scan path Then do a reset of the plugins: https://www.cakewalk.com/...roubleshooting.09.html If this does not work properly please post back and let me know what folders are being scanned for VSTs by sonar and where your waveshell file is
To check out my music please visit: http://soundcloud.com/boydiemusic Twitter: https://twitter.com/BoydieMusic Specs: Vortex Laptop i7-3740QM (2.70GHz) 6MB, 32GB KINGSTON HYPER-X GENESIS 1600MHz SODIMM DDR3, 240GB INTEL® 520 SERIES SSD, 750GB SEAGATE MOMENTUS XT HYBRID, BluRay, USB 2 & 3, Firewire, Audio Interface: M-Audio Fast Track Ultra + Focusrite VRM Box
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jbraner
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Re: Waves nightmare
2017/04/06 18:14:02
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UPDATE:
OK, I've got myself back to where only the old Kramer tape is installed - using WaveShell-VST 9.2_x64.dll from 2014.
Does anyone have advice how to install my new api 2500 and not break SONAR and/or the Kramer tape?
Should I just install the api? Will it know what to do with 2 versions of Waveshell?
Thanks
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bluzdog
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Re: Waves nightmare
2017/04/06 18:20:30
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☄ Helpfulby jude77 2017/04/07 14:52:39
Waves support is fantastic, they will sort it out for you in no time. I would hit 'em up.
Rocky
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dcumpian
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Re: Waves nightmare
2017/04/06 18:20:38
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☄ Helpfulby bz2838 2017/04/06 20:34:33
I would load Waves Central, move your local licenses back to your cloud account. Then, uninstall Kramer, restart Waves Central (probably not necessary, but just to be safe) and use Easy Activate and Install to reinstall/install both plugins.
Dan
Mixing is all about control. My music: http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.
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Marshall
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Re: Waves nightmare
2017/04/06 18:30:16
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If in any doubt, just call Waves support. I had an issue a few months back and they were amazingly helpful.
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jbraner
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Re: Waves nightmare
2017/04/06 18:39:13
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Thanks for the ideas. I've got to grab something to eat - then I'll reinstall the apologies and try Boydies ideas. (I figured someone has been through this. I thought it was a SONAR problem as it is getting confused.
If nothing works I'll try waves support
To be continued...
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jbraner
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Re: Waves nightmare
2017/04/06 19:06:24
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PS - I should be able to load old projects with kramer tape, even if the name of the shell file changes - shouldn't I? The plugin is the same even if the shell changes.
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rodreb
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Re: Waves nightmare
2017/04/06 19:10:40
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I have always gotten great service from Waves support, as well. Very responsive and helpful.
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Boydie
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Re: Waves nightmare
2017/04/06 19:15:18
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+1 to WAVES support being amazing
I was having trouble installing my SSL bundle (which I had on trial) and in the midst of getting annoyed I got an email from WAVES (from a real person) asking how things were going and to get in touch if I had any issues, which I did
Within 30mins I got a reply with the correct advice (the issue was completely my fault as I had installed the plugins but not activated them!! Doh!!!)
Once you get your head around the way WAVES does things you will be up and running and be able to add to your WAVES collection without any problems
To check out my music please visit: http://soundcloud.com/boydiemusic Twitter: https://twitter.com/BoydieMusic Specs: Vortex Laptop i7-3740QM (2.70GHz) 6MB, 32GB KINGSTON HYPER-X GENESIS 1600MHz SODIMM DDR3, 240GB INTEL® 520 SERIES SSD, 750GB SEAGATE MOMENTUS XT HYBRID, BluRay, USB 2 & 3, Firewire, Audio Interface: M-Audio Fast Track Ultra + Focusrite VRM Box
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dcumpian
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Re: Waves nightmare
2017/04/06 19:18:42
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jbraner
PS - I should be able to load old projects with kramer tape, even if the name of the shell file changes - shouldn't I? The plugin is the same even if the shell changes.
Yes, you should. Dan
Mixing is all about control. My music: http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.
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brconflict
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Re: Waves nightmare
2017/04/06 19:20:47
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bluzdog
Waves support is fantastic, they will sort it out for you in no time. I would hit 'em up.
Rocky
Agreed here. Waves even knows a lot about how Sonar deals with their plug-ins. Schedule a call with Waves Support and let them take you to a Web-share so they can get you sorted out.
Brian Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
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jbraner
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Re: Waves nightmare
2017/04/06 20:35:53
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Thanks again for the help.
I got back to my original position of Kramer tape working. Then I just installed the api.
So now i'm running with both of the shell files (one for each plugin) - but it works OK.
I think I'll leave it here - and get Waves support to tell me how to uninstall the older Kramer tape (I don't think Waves central is uninstalling it - because it was installed before there was a Waves Central) and re-install it, so SONAR works with older files pointing to the older shell.
This seems overly complicated for installing plugins...
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Rob[at]Sound-Rehab
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Re: Waves nightmare
2017/04/06 21:33:12
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☄ Helpfulby RSMCGUITAR 2017/04/07 04:58:37
IMHO you should uninstall all WAVES, then only install the latest via WAVES central to the default path and include WAVES default location in your VST path ... I do that here on several machine with zero issues.
AND - in case of problems do a VST reset before VST scan (often been recommended by WAVES support)
GOOD TUNES LAST FOREVER +++ Visit the Rehab +++ DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600 Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture) Control-Surface: VS-700C VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really)
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jbraner
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Re: Waves nightmare
2017/04/07 08:35:08
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Hi Rob - the problem is getting the old version uninstalled. It was installed with license mgr, so waves central uninstall leaves traces. The plugin reset might fix this though - I hadn't tried that.
I sent a message to waves support so maybe they can suggest what to do.
I'll have more time to play with this tomorrow - I don't mind tinkering ;-)
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ampfixer
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Re: Waves nightmare
2017/04/07 15:49:10
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The only time I've had issues with Waves installs is when I tried to put the Waves shell where I wanted it to be, instead of letting Waves use default locations. In that case, the Waves tech people took remote control of my PC and had it all sorted in under 10 minutes. There should only be 1 Waves shell on the system so I would contact their excellent support folks and get it sorted before another issue is created.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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bz2838
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Re: Waves nightmare
2017/04/07 16:37:46
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☄ Helpfulby jbraner 2017/04/08 10:50:18
Waves support gave me this information for removal of waves, but that was over a year ago, I don't know if this still applies, but this worked for me back then.
Just these 3 steps.
1. uninstall Waves?
2. delete the folder C:/users/Your name/appdata/Roaming/Waves. If the appdata folder path is hidden then do 3.
3. press Windows key + R enter %appdat% select Roaming delete Waves folder.
4. reinstall waves?
Purrrfect Audio: Intel i7 7700k (Kabylake), 32Gig DDR4/2133, Windows 10x64 Pro, USB RME Babyface, Sonar Platinum Current
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jbraner
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Re: Waves nightmare
2017/04/07 17:11:35
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I haven't heard anything from Waves support yet - but I'll try this tomorrow (Saturday). I'll also check
c:\program files (x86)\waves to see if the older version is still there.
I'm hoping that after re-installing - that the vst reset plugins will fix the issue where SONAR is confused and looking for the old she'll file.
Moving the shell file has always worked for me - but not understanding what's going on (together with forgetting about the copy of the shell file from 2 years ago) - is what got me ;-)
I have a better idea now, thanks to the help here and some messing around - plus I know how to get back to my original working position of the Kramer tape plug - so I'm willing to dive in...
Still, it shouldn't be this hard to install or update a freeking plugin ;-)
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Maarkr
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Re: Waves nightmare
2017/04/08 01:07:15
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i called Waves support once when I had big issues with the plugs... they remotely controlled my computer and fixed everything in 5 mins. Been great ever since.
Maarkr Studio: SPALT Lifetime/BL Cakewalk, Studio One 3.5, UAD, Z3ta+2, IKM, NI, Waves, iZotope, Melda, Reaper i7 3770/Giga Z77 mobo, Win10 Pro-64 w16Gb, MOTU Ultralite MK4, Yamaha HS80M wSub, Live: PX-5S, FA-06, Roland Lucina, Epi Les Paul, Ibanez Bass, Amps, e-drums, Zoom R-16... Latest album release, NEW! Counry Classic at http://genemaarkr.bandcamp.com/
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Jesse G
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Re: Waves nightmare
2017/04/08 03:16:02
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Rob[atSound-Rehab]
IMHO you should uninstall all WAVES, then only install the latest via WAVES central to the default path and include WAVES default location in your VST path ... I do that here on several machine with zero issues.
AND - in case of problems do a VST reset before VST scan (often been recommended by WAVES support)
+1 This is the only way I install Waves. I use Waves Central and all of my Waves Products install themselves by default. No problems, no errors and when they update, everything goes smooth.
Peace,Jesse G.  A fisher of men <>< ==============================Cakewalk and I are going places together!
Cakewalk By Bandlab, Windows 10 Pro- 64 bit, Gigabyte GA-Z97X-SLI, Intel Core i5-4460 Haswell Processor, Crucial Ballistix 32 GB Ram, PNY GeForce GTX 750, Roland Octa-Capture, Mackie Big Knob, Mackie Universal Controller (MCU), KRK V4's, KRK Rockit 6, Korg TR-61 Workstation, M-Audio Code 49 MIDI keyboard controller.[/
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jbraner
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Re: Waves nightmare
2017/04/08 10:58:42
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Thanks to everyone for their help! Waves support never got back to me - but I've got everything running correctly. Here's what I did: (I can step in now, when I see people with Waves problems) ;-) - I left my activations alone - they're on a USB stick - uninstall everything via Waves Central - delete everything (left) in C:\Program Files (x86)\Waves - delete C:\Users\John\AppData\Roaming\Waves Audio - reinstall everything via Waves Central (not the "easy" one) - copy "WaveShell-VST 9.6_x64.dll" (or whatever version you have) from C:\Program Files\VstPlugIns to my location that I like. (C:\vst plugins\64 bit\Waves) - open SONAR and run a vst reset Now everything works fine. Old projects are OK and new the plugs openin new ones
post edited by jbraner - 2017/04/08 13:04:40
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eph221
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Re: Waves nightmare
2017/04/08 16:53:11
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dcumpian
I would load Waves Central, move your local licenses back to your cloud account. Then, uninstall Kramer, restart Waves Central (probably not necessary, but just to be safe) and use Easy Activate and Install to reinstall/install both plugins.
Dan
Dan has the key. Although after you move your plugins to the cloud, uninstall waves central, reboot, reinstall waves central, reinstall the plugins, reset vst's and of course make sure that you have the vst search engine pointed to the right place. This will work.
*Q-TIPS ARE FUZZY!!* Is a lumineer a new dental appliance? i7 2.5 ghz 32GB RAM WINDOWS 10 My Ass Cubase 9.5
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jbraner
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Re: Waves nightmare
2017/04/08 19:07:51
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That's way too many "tasks" ;-)
I didn't need to touch the activations,and there's certainly no need to uninstall Waves Central.
Most of the problem was because I wasn't sure what was going on. If I had done the VST2 reset the other night, I would have been OK ;-)
The steps above worked fine...
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mudgel
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Re: Waves nightmare
2017/04/09 06:50:48
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When confronted with that Waves request for the V9 folder, just delete appdata/Roaming/Waves Audio folder before reinstalling.
I'm sorry I didn't see your post earlier so I could help you out. The reason some of the other processes seem to work is because they include the step I mention which is really the only one. It doesn't matter where your licence is, cloud, computer or USB.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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Sanderxpander
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Re: Waves nightmare
2017/04/09 09:17:43
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I'm really surprised they didn't get back to you. Did your WUP expire? Their support was amazing the one time I needed it and I always hear from others they get back right away.
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jbraner
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Re: Waves nightmare
2017/04/09 09:18:04
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It was not doing the VST reset that got me ;-)
That's why SONAR was still looking for the older shell file...
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jbraner
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Re: Waves nightmare
2017/04/09 09:21:14
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Sanderxpander
I'm really surprised they didn't get back to you. Did your WUP expire? Their support was amazing the one time I needed it and I always hear from others they get back right away.
Ahh, the api is covered but not the Kramer Master Tape. That must be why they're not in a hurry to get back tome ;-) Is it worth paying for upgrade protection (the next thing I was going to investigate) for these old plugins? I wouldn't think so...
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Sanderxpander
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Re: Waves nightmare
2017/04/09 14:53:09
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I don't think so. If you have a larger bundle they add plugins over time so it might be worth to, but for separate plugs only if a major version update happens and your DAW stops supporting the old ones.
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jbraner
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Re: Waves nightmare
2017/04/09 18:19:57
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Thanks Sander - that's what I thought. I'll do a little more research, but it seems like you can take out wup whenever you want - ie if something changes or an upgrade comes out.
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mogermain
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Re: Waves nightmare
2017/07/26 00:11:52
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Been trying to make my new waves bundle work for hours before I found your post... Erasing the waves folder in the %appdata% worked for me.
Problem solved!
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