What I like about Guitar Center

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bjornpdx
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2015/06/10 21:59:48 (permalink)

What I like about Guitar Center

An observation from the other side of life.

I'm in my 60's. Every time I go to the store it's always  Good morning, sir.  May I help you, sir.  Thank you, sir.
Sir is not the worst thing in the world to be called. It's not the best thing either.

But those guys at GC?  How you doin' man?  Hey man, what brings you in today?
None of that Sir stuff. I never get Dude though and yeah, I guess that doesn't work.    They probably refer to me as that old dude when I'm out the door and that's OK.

So for all those people at GC (except for the guy  who never sees me even though I'm standing RIGHT THERE, credit card in hand):  Thank you and carry on.


 



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    michaelhanson
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    Re: What I like about Guitar Center 2015/06/10 22:27:53 (permalink)
    LOL, I know the feeling Dude. 😄

    Mike

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    Rimshot
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    Re: What I like about Guitar Center 2015/06/10 23:22:40 (permalink)
    I pretty much gave up on local music stores. Between the noise and pretty inexperienced kids trying to sell you something, I prefer web shopping.
     
    I use Sweetwater and Amazon for most things. Sweetwater gives that extra 1 year warranty. Their support has helped me a few times. They take returns very easily and stand by their product. Their prices are great and will price match. 
     
    I worked at Guitar Center's Drum Department in Hollywood way back in the 70's. Terry Bozio was a regular. They blasted ELO all day long. Lots of trippy guys hanging out. 
     
    Those were the days.
     

    Rimshot 

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    bitman
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    Re: What I like about Guitar Center 2015/06/10 23:37:45 (permalink)
    +1 RimShot
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    bitflipper
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    Re: What I like about Guitar Center 2015/06/11 07:07:16 (permalink)
    I still patronize my local music store (not GC). Sure, the kids working there are my grandchildren's age. And they seem to think I'm not only from another age but a separate species altogether. Still, internet shopping will never match the experience of plugging in gear to see how it feels and sounds. 


    All else is in doubt, so this is the truth I cling to. 

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    #5
    Rimshot
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    Re: What I like about Guitar Center 2015/06/11 08:51:20 (permalink)
    True about instruments (depending on what type) bit but accessories, sticks, strings, mics, cables, picks, etc. can come straight to your door with free shipping when ordered online.

    Rimshot 

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    Moshkito
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    Re: What I like about Guitar Center 2015/06/11 09:09:47 (permalink)
    Hi,
     
    I have done most of my purchasing online. The folks here (in Portland) are not knowledgable at all, and I'm not sure I would even consider them for a band ... and it always feels like the only thing they could play for, is the high schools' band, and quasi-jazz band.
     
    Portland Music was too big and it was obvious that they kinda "knew" their clientele, and one guy decked out in total stage getup, got an immediate OK and how do yah do, and two guys were on him in 3 seconds. When I walked in, it was like ... just another rugrat! Screw'em!
     
    Apple Music was fine before it died. Biecock's here in Vancouver is almost strictly for garage and high school bands ... they don't know anything else and they are not interested.  Have never been to or checked out a GC.
     
    I miss a certain music store in Santa Barbara in the 70's. They were good, helpful and new or old geezer, they were right on you!
     
    I guess times have changed!
    post edited by Moshkito - 2015/06/11 15:45:04

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    michaelhanson
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    Re: What I like about Guitar Center 2015/06/11 09:15:19 (permalink)
    bitflipper
    I still patronize my local music store (not GC). Sure, the kids working there are my grandchildren's age. And they seem to think I'm not only from another age but a separate species altogether. Still, internet shopping will never match the experience of plugging in gear to see how it feels and sounds. 


    Totally agree Bit.  As much as I complain about GC, I still visit there often and appreciate that there are still music stores to go to and try out gear.  When buying an instrument or amp, I still prefer to try them out before I buy, especially guitars.  Out of an entire wall of Strat's, one will feel right in my hands, over the others.  
     
    I also appreciate that you can still demo most amps and guitars at GC.  I have learned a lot about what I like in amps by being able to demo them and with new amps continually coming onto the market, it is great to be able to play them to narrow down what you may want to add to the pallet.  
     
    I know that I am constantly surrounded by kids and less experience when I go into these stores, but that is fine by me.  It actually give us old geezers the opportunity to pass some knowledge on to the younger guns.  Some of them actually want to learn.  
     
    I was in a Guitar Center on Monday on my day off.  I was pretty much ignored as an old guy when I went into the store.  They probably thought I was looking for a guitar for my son or grandson.  Most of the kids were hovered around the Line 6 amps and noodling around.  I picked up a MIM Strat, plugged into one of the new Mesa Boogie micro tube amps to try it out, played a very bendy lead and watched all of the heads snap around to look at me.  I guess that old guy could play something.  
     
    A basic Strat, straight through a good old tube amp still rules in my book.  

    Mike

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    bapu
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    Re: What I like about Guitar Center 2015/06/11 11:12:34 (permalink)
    I too still shop local (not GC). The manager is the only guy I've been dealing with for just over 30 years now. He's about 10 years younger than me and my biggest hope is he will outlive me cuz I ent got time to build a new relationship.
     
    To him I'm simply Ed.
     
    #9
    TheMaartian
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    Re: What I like about Guitar Center 2015/06/11 11:22:14 (permalink)
    bitflipper
    I still patronize my local music store (not GC). Sure, the kids working there are my grandchildren's age. And they seem to think I'm not only from another age but a separate species altogether. Still, internet shopping will never match the experience of plugging in gear to see how it feels and sounds. 


    And I have to give a +1 to the guys in the back of the local shops (in my case: AZ Music Pro here in Flagstaff). Their guitar tech has helped me out more than once. We also have a really good luthier in town, but I've not met him yet. This post should get my mojo in motivation.

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    KenB123
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    Re: What I like about Guitar Center 2015/06/11 12:43:54 (permalink)
    The GC topic seems to pop up every 6-months or so it seems. I'm okay with the big brick 'n mortar stores although do fully understand the various interactions people may have encountered. As mentioned, there can be benefits to actually seeing and trying out the equipment before buying it. Will be a sad day when only Internet stores remain.

    With that said, my last incident occurred at the other big store that starts with 'Sam'. I was checking out one of those big, multi programmable effects floor pedals. Turns out they only had the display case model left. I was still interested but said I wanted the box it came with and manual, power cords, etc. The sales guy had to go on a search for this stuff. Meanwhile I got that internal buyer-be-ware feeling that this deal might not be the perfect transaction (especially since I wasn't offered any 'floor-model' discount). I gave the guy about 10-minutes of search time and then left feeling relieved I made the right move. I then went to GC where they had a stack of them all boxed and ready to go. Was able to deal a bit on price. Only issue was how everything today comes with an offer to buy that extended warranty for $nn dollars. Had to stick strong against the pitch and finally left with a brand new in-the-box multi-effects unit. Overall an acceptable experience, but with more driving around than I had wanted.
    post edited by KenB123 - 2015/06/11 13:51:08

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    #11
    bitflipper
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    Re: What I like about Guitar Center 2015/06/11 21:26:52 (permalink)
    Rimshot
    ...accessories, sticks, strings, mics, cables, picks, etc. can come straight to your door with free shipping when ordered online.



    True that. But that fact does not do you any good when you're setting up for a gig and discover that your microphone cable's broken. That's why I know the location of every music store in the area - and what time they close.
     
    Which reminds me...I did order a cable online back in March that never arrived. Now, who was it that I ordered from? Did they charge my credit card? Well, no matter, as I did save $1.95 by ordering it online.


    All else is in doubt, so this is the truth I cling to. 

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    #12
    bjornpdx
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    Re: What I like about Guitar Center 2015/06/11 21:33:29 (permalink)
    I'm not acquainted with anyone else who makes music on a computer so I like to drop into the nearby GC store and talk with some guys who do what I do. Bit of a generation (and culture) gap but it's all about music so it doesn't matter much. These are the guys in the Pro Audio section of the store. I never go into the Guitar section. Those guys are peculiar.  
     



    Bjorn
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    #13
    sharke
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    Re: What I like about Guitar Center 2015/06/11 23:51:42 (permalink)
    I hate store greeters. I know they're only doing their job but there's something about forced hellos and welcomes that makes life seem so phony and dishonest. I also hate a lot of modern trends in customer service, like referring to customers as "guests" as in "would the next guest please step down to the register." You can just imagine some latte-sipping marketing douchebag insisting that referring to people as customers makes them feel like they're only there to spend money and that this is a bad thing (even though it's 100% true). No, call them "guests" and they'll develop an emotional attachment to the store and come back! Well I'm sure there are some people who are manipulated by this kind of plastic BS but I'm not one of them. 
     
    I also hate when store workers won't leave you alone and continually ask you if they can help you. I always say no the first time with sincere politeness - if they won't leave me alone after that I get snippy. I once went into a Manhattan Portage store to buy a new shoulder bag and even after I made clear that I was just looking and didn't need any help, the guy attached himself to me like a magnet as I made my way around the store, asking me questions, telling me about the features of the bags etc. It just completely distracted me from my personal decision making process and in the end I walked away from him without saying a word and left the store. Last time I was in Staples I had 3 employees approach me within the space of a minute to ask me if I needed help choosing printer paper. I got thrown out of Best Buy a few years ago for "not needing help" as I looked at laptops. I was in the market to spend over a grand on a notebook for work and I was checking all the store models out one by one (as you do). Douchebag comes over and asks if I need any help, I reply with "no thanks I'm good," and he says "if you don't need help then we consider you to be loitering and would ask that you leave the store." Bye bye thousand dollar sale. 
     
    I worked in sales for a few years. Which makes me immediately sensitive to being fed a sales pitch - I've heard it all before. Leave me alone to browse in peace, and if there's anything I need to know (especially what other people think via online reviews) then I'll look it up on my phone. 

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    #14
    Guitarhacker
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    Re: What I like about Guitar Center 2015/06/12 13:51:28 (permalink)
    GC and Sam Ash are directly across the street from each other in Raleigh NC.  At SA, I get greeted and asked if I need any help as I browse the various depts in the store.   At GC, they have a person near the door who greets and checks your bags on the way out.  I don't think I've ever had any of the GC guys approach me as I browse to ask if they can be of assistance. One guy at GC, when I asked for some info, says... "be right with you in a minute  bud"....and 5 minutes later, still wasn't. I wandered around for a bit and left. The guy never "got with me" to see what I needed. I had the money in my pocket to buy....and that deal walked out the door and across the street where I did get the help and assistance I was seeking.

    I tend to shop SA as a result. Never had a bad experience in there with the clerks.  In fact, one guy who works in the pro-audio dept is quite knowledgable and doesn't mind discussing things about recording.

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    daryl1968
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    Re: What I like about Guitar Center 2015/06/12 16:49:28 (permalink)
    bapu
    I too still shop local (not GC). The manager is the only guy I've been dealing with for just over 30 years now. He's about 10 years younger than me and my biggest hope is he will outlive me cuz I ent got time to build a new relationship.
     
    To him I'm simply Ed.
     




    who's Ed?
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    craigb
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    Re: What I like about Guitar Center 2015/06/12 18:11:43 (permalink)
    daryl1968
    bapu
    I too still shop local (not GC). The manager is the only guy I've been dealing with for just over 30 years now. He's about 10 years younger than me and my biggest hope is he will outlive me cuz I ent got time to build a new relationship.
     
    To him I'm simply Ed.
     




    who's Ed?




    The King's 'Ed?

     
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