gmp
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What causes "general error" when saving a file?
Lately I've been getting a lot of the "general error" messages when saving files. What causes this?
Gerry Peters Midi Magic Studio http://gprecordingstudio.com/ Album Productions and Songwriter Resources Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD, 3 data HDs - total of 6.5T
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dcmg
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Re: What causes "general error" when saving a file?
2017/12/19 06:44:24
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Don't know the cause, but I can usually hit the "Run/Stop Audio Engine" twice and it will clear the error ( usually a result of saving the file that brings the error up...doing this allows me to execute the save).
I've never heard a good explanation for this error :)
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gmp
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Re: What causes "general error" when saving a file?
2017/12/19 07:39:30
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dcmg
Don't know the cause, but I can usually hit the "Run/Stop Audio Engine" twice and it will clear the error ( usually a result of saving the file that brings the error up...doing this allows me to execute the save).
I've never heard a good explanation for this error :)
Yes that's exactly how it happens and the fix. Last I checked there was no explanation of why, so I thought I'd throw out the question again to see if anyone has a clue on this one. It seems to me it's afflicting certain versions of Plat. Many many years ago I saw this error then I didn't see it again until about 2 years ago and since then it pops up. I'm currently using 2017.04 Since I had some problems with some other versions.
Gerry Peters Midi Magic Studio http://gprecordingstudio.com/ Album Productions and Songwriter Resources Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD, 3 data HDs - total of 6.5T
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chuckebaby
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Re: What causes "general error" when saving a file?
2017/12/19 14:17:56
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This is common when something is still running (Like a VST soft synth).
Its the same error in Windows explorer when you try to save or delete something that is still in use.
I would try to problem solve it by narrowing down which plug in it is that's causing the general error.
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RobWS
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Re: What causes "general error" when saving a file?
2017/12/19 15:05:31
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Another way around it is to start playback (spacebar) and then save (CTRL S) while it's running. I learned that one from Craig A.
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bitman
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Re: What causes "general error" when saving a file?
2017/12/19 16:12:11
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File system corruption with respect to your project. Do a save as to a different file name. If that works you're out of the woods and you can delete or rename the corrupt one.
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sharke
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Re: What causes "general error" when saving a file?
2017/12/19 16:15:42
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I don't get "general errors" but I sometimes get "shared access violations" when saving a project.
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Cactus Music
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Re: What causes "general error" when saving a file?
2017/12/19 17:21:16
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I often have had " this program has stopped working and would you like to send an error report" pop up after I've Saved and then exported a song. I go to close the project and get this message. No harm done as I had just saved but it's certainly the kind of things I wish would have been fixed. And these are dead simple projects with only 4 or 5 midi tracks and stock Sonar VST's.
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mettelus
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Re: What causes "general error" when saving a file?
2017/12/19 17:21:16
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The only time I saw this was on a large project. I bumped up the disk I/O buffers to 512 and never saw it again.
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brundlefly
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Re: What causes "general error" when saving a file?
2017/12/19 18:41:24
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Start/Stop transport has worked for me the few times I've encountered this. I also found that I was able to save to a different location without starting/stopping, so it does same that is has something to do with Windows 'thinking' the project or audio files are in use by some other app - possibly a virus scanner. You might want to check that Microsoft Security Essentials doesn't have 'real-time protection' enabled. That somehow got enabled automatically on my system once, and caused all kinds of issues with opening and running projects till I noticed MsMpEng.exe process was going wild scanning SONAR-related files, including plugins that weren't even used in the project.
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msmcleod
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Re: What causes "general error" when saving a file?
2017/12/20 17:13:55
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From what I've seen, general error is caused by: - The path suddenly becoming invalid (i.e. a disk being removed or disconnected)
- Some other process taking exclusive control over the file (MS OneDrive & some virus checkers are bad for this).
I'd advise: - Do a disk check on all your drives, to make sure their not corrupted.
- Avoid using subdirectories of My Documents / Documents & Settings for Sonar related files. OneDrive in Win10 will periodically want to take charge of these while Sonar is running, and will cause you crashes. Put them somewhere else, preferably on a separate drive. Alternatively, exclude these directories from OneDrive, or don't use OneDrive at all.
- Make sure your plugin directories, project/wave directories and any sample content directories are excluded from virus scanners.
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gmp
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Re: What causes "general error" when saving a file?
2017/12/20 20:19:26
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msmcleod
From what I've seen, general error is caused by:
- The path suddenly becoming invalid (i.e. a disk being removed or disconnected)
- Some other process taking exclusive control over the file (MS OneDrive & some virus checkers are bad for this).
I'd advise:
- Do a disk check on all your drives, to make sure their not corrupted.
- Avoid using subdirectories of My Documents / Documents & Settings for Sonar related files. OneDrive in Win10 will periodically want to take charge of these while Sonar is running, and will cause you crashes. Put them somewhere else, preferably on a separate drive. Alternatively, exclude these directories from OneDrive, or don't use OneDrive at all.
- Make sure your plugin directories, project/wave directories and any sample content directories are excluded from virus scanners.
Under Group Policy, I have Windows Defender turned off and also Store and OneDrive turned off. I checked each HD, under Properties, Tools and it said "you don't need to scan this drive". I went ahead and scanned my HD's anyway. As far as I know I have no virus scanner, I don't think I have Windows Essentials installed, because I hit the start button and typed it and nothing came up. I store all CWP files on my Data HD and all project folders for wav files on my audio HD and nothing is under My Docs except some presets. Windows Search is disabled in Services. I've tried to disable as much MS background crap as I know about, maybe I've missed something.
Gerry Peters Midi Magic Studio http://gprecordingstudio.com/ Album Productions and Songwriter Resources Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD, 3 data HDs - total of 6.5T
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