Stanger51
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rcrees
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Re:What happened to us.
2012/09/21 22:41:53
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I was one of those who took the "upgrade to X1 and get X2..." promo. I received an email today from Cakewalk pointing to my downloads for X2, all is there in my account profile.
Maybe the delay for you is because you ordered from Musicians Friend instead of directly from Cakewalk (as I did)
Are you able to access your account info at the Cakewalk store listing all your purchases/serial numbers?
http://www.rcreesmusic.com Dell XPS 8300, Intel Core i7, 8gigs ram, AMD Radeon 6670, Two SATA II 500gig hard drives, one 250gig external USB drive, Focusrite Scarlett 2i2, M-Audio Keystation 61es, Windows 7 Home Premium, SONAR X3 Producer, many sample libraries including EastWest PLAYx64 Gold Complete, RA, Stormdrum and Choirs
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Stanger51
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Re:What happened to us.
2012/09/21 22:54:32
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Yes I look at my account sad to say every day looking for it. I sent an email to support so hopefully will get a reply soon. Hope you all are enjoying X2 while I wait for mine.
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Stanger51
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Re:What happened to us.
2012/09/21 23:01:42
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rcrees, I checked out your site. Nice music. I like Stormdrum choir. I prefer the epic music the best.
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rcrees
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Re:What happened to us.
2012/09/22 02:45:03
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Thanks for listening. Yeah, I love Eastwest's Stormdrum and Choir libraries. As soon as I got them, I had to immediately get that out of my system... Don't be shy about calling Cakewalk support, I've found them very helpful. At least they'll be able to tell you when your downloads will show up. All the best, Rob
http://www.rcreesmusic.com Dell XPS 8300, Intel Core i7, 8gigs ram, AMD Radeon 6670, Two SATA II 500gig hard drives, one 250gig external USB drive, Focusrite Scarlett 2i2, M-Audio Keystation 61es, Windows 7 Home Premium, SONAR X3 Producer, many sample libraries including EastWest PLAYx64 Gold Complete, RA, Stormdrum and Choirs
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Mr. torture
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Re:What happened to us.
2012/09/22 07:43:59
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I bought X1 on July 8th and I have not received as free upgrade to X2 as well. I bought directly from Cakewalk.
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Eyes
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Re:What happened to us.
2012/09/22 08:06:43
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Eyes
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Re:What happened to us.
2012/09/22 08:08:01
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Not in the same situation myself but noticed the link earlier.
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pwal
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Re:What happened to us.
2012/09/22 08:13:59
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Stanger51
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Re:What happened to us.
2012/09/22 11:26:03
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Mr. torture
I bought X1 on July 8th and I have not received as free upgrade to X2 as well. I bought directly from Cakewalk.
Hey Mr Torture we have a big game with Atlanta this Sunday. If I hear from support I will update you since you and I are in the same boat.
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Stanger51
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Re:What happened to us.
2012/09/22 11:35:38
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rcrees
Thanks for listening. Yeah, I love Eastwest's Stormdrum and Choir libraries. As soon as I got them, I had to immediately get that out of my system... Don't be shy about calling Cakewalk support, I've found them very helpful. At least they'll be able to tell you when your downloads will show up. All the best, Rob
You are right, support here is great. Andrew Rossa PM me here on a Saturday. I hope he does not mind me quoting him here just trying to give him Kudos for the great support and caring for people. Quote: Hi- you do indeed qualify for a free upgrade. I will get this sorted out, but might not be until Monday. I'll do my best to get you sorted out though as quickly as possible. There is a sticky at the top with links for the free upgrade. Once we add you to the list, you can use those so don't expect anything to show up in your account. Thanks, Andrew unQoute Mr Torture hopefully you got the same.
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jimusic
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Re:What happened to us.
2012/09/22 14:06:18
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I figured either Musician's Friend or Cake themselves would honour it, after all it's in writing [print]. I wonder if then the above link will be changed & rolled back to July 1st instead of August 1st to reflect this over site?
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Mr. torture
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Re:What happened to us.
2012/09/22 18:33:04
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Stanger51Hey Mr Torture we have a big game with Atlanta this Sunday. If I hear from support I will update you since you and I are in the same boat. Big game is right! Thanks man!
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