What to do about crashing?

Just had a big X2 crash in the middle of a mix... bummer. Thank goodness there's autosave. But the bigger question remains: why? If I assume the Sonar code is flawless, then what is the cause? I've sent the crash info to Cakewalk numerous times, but they never respond. I don't have a debugging tool or the skills to use them. Is it a conflict with another program? Is it the soundcard drivers? Is it the computer memory? I can't fix something if I don't have a clue as to the cause of the problem. I'm willing to do what I can to fix it, but I need some guidance. I'm getting gun shy to use Sonar because almost every time I do a File-Export, if it has to Process the audio, its almost certain to crash. Maybe that's a clue. 

HELP!

No experience with Mac here, but I heard, it does not crash.  

Honest or former Mac owners will tell you that's bullsh*t.



Besides, this is not Windows crashing. This is Sonar crashing. Windows runs fine even after the crash. The SONARPDR.EXE process runs for 5-10 minutes or so and then it goes away and I can re-run Sonar. 

I suspect the problem may have to do with bitbridge, but I don't know how to prove it. I've done a huge clean up of my VSTs to where I'm down to mainly Cakewalk or Cakewalk-provided plug-ins. 

I'm going to continue to try to resolve this and will report back here anything I find that might help someone else because I think a lot of people are having this problems and it needs attention. 

Thanks, Bill. 

BTW: I have X2 Producer.  Have to update my profile!


I have not been plagued with crashes much in the past with Sonar so that's why this is so frustrating, but I was having this problem with X1 too so its not an X2 issue. 


Lastest update: I ran a CHKDSK and it found some reparse errors on the C: drive and so I had it fix those. Then I loaded up X2 and did a remix and exported the audio with no crashes. The only thing was the project did not do any "Processing Audio" prior to the mixdown and that's usually where the problem occurs. I plan on remixing some more projects and I'll report back. 


Tips for resolving crashing issues. 
Tip #1: Run a CHKDSK /F from a command prompt to make sure your C: drive doesn't have issues. The /F says to fix any errors found. Then you have to reboot for it to run since the C: drive is always locked. In addition, get MEMTEST and run it overnight to throroughly check your memory chips. Sonar uses more memory than most programs and if you have a bad chip, it could cause a crash (although I suspect that would be a Windows, not Sonar, crash.
Tip #2: Open the project in "safe mode" (hold shift key during File-Open) and use process of elimination to find the culprit. Suspect 3rd party plug-ins first.