Why is Platinum in demo mode?

try to re-enter your registration code

Ok, so that is really nice to see so many responses.  You guys are either really, really bored or actually enjoy doing this and it's as important to you as me... or is that supposed to be I....  uhhh, anyway so ok, on my products page where my registration number should be it says N/A and I have a lot of projects and cakewalk is cool except not when you can't save your work.

I know this is obvious, why don't you just use the new free version? 
 
A year ago we expected issues once Gibson disowned us. The back up plans were many. We expected the Command center servers would die and we would be dead in the water for new installs.  So everyone  backed up everything on their product page and made screen shots or copy pasted all the serials and registration numbers, put these in a safe place. Did you?  We also ended up with deals from most of the 3rd party vendors to be allowed to use those add ons ( VST's etc.)  that were not owned by Gibson.
 
But then we now have the free Bandlab version and we have support. It is agreed that it is the most stable version ever. There's very few reasons for anybody to use the old versions now.
 
 They have kept the Command center servers going and everything should work and if I built a new computer and need to install Slpat or Pro to get all my goodies that came with it I'm assuming it will all work as it did a year ago.  
 
It is not up to Bandlab to fix issues with Command center. The company that was responsible is long gone.  If CCC has lost your serials that is now your problem and not Bandlabs, they will direct you to install Cakewalk by Bandlab and get back to work.  

 

In your account, you will not find a registration number for SONAR Platinum because they do not use one to activate. The offline registration involves a challenge response, which is probably what CCC does in the background. If you do not have CCC working you should still be able to activate an installed copy using the offline activations system. I had hoped that keeping a copy of the .dat file from a previous activation, would allow me to re-activate after the inevitable loss of activation, but the last time I tried that, I had to get a new .crq/.dat pair to reactivate. Once those servers are no longer working it is only a matter of time until this common glitch recurs and leaves your old software unusable. CBB is free. Rapture and Z3TA +2, which also require activation online are not.
 
https://www.cakewalk.com/Support/Knowledge-Base/2007013384/Offline-Activation
 

mojo gitfiddle
I have no idea how to get ahold of anyone there.  If I try to email support I get an error message saying that site is under construction.

The company known as Cakewalk went out of business.
 
That is the first thing you need to understand. They passed on. They are no more. They have ceased to be.
 
Their code base and trademarks and some other intellectual property were bought by another company who as a courtesy are keeping some of the old services (such as this forum) up and running. They are under no legal obligation to do this, they do it for good will.
 
They have a new program called Cakewalk by BandLab that works just like SONAR that you can get for free at their website. If you have any problems with it, you can get support from them.
 
Register at BandLab's site using the same email address and password that you used at Cakewalk's site. Then download and install CbB. At that point, you will have a new and improved version of SONAR and be able to get support for it.