Win 10 update Broke my Sonar X3 install Please help

Hi ,I have had an update to windows 10.Now my sonar X3 wont work.I then upgraded to Platinum thinking that would work but it doesent.Now many pounds in I am very angry about it all.Any suggestions,solutions

Hi ya.As an old guy not too familiar with all the specs and installs,My PC is a dell inspiron with an i3 processor.I have a focusrite scarlett 2i2 interface.I was using Sonar X3,then came the windows update last week.No idea what version it was but it must be the latest one windows have done.This is windows 10 by the way.When X3 wouldn't work I thought maybe X3 was the problem not being compatible with win 10(it had been working on win 10 fine until the update).I then went for the Sonar Platinum as that was supposed to be compatible.This doesent work either.The win 10 was an upgrade from win 8.1.The Sonar was a download upgrade from cakewalk Sonar X3

I have not tried the update for the scarlett interface.Will give that a try.I installed something called command center.The download did come from cakewalk through this command center.When I try to open the X3 or platinum on the desktop.It just says that it is not working,will  send a message to windows to try to solve the issue.When I troubleshoot it ,it says its not compatible.

Hi Zargg 71,tried the scarlett update.made no difference.

Will give that a try.Have done the admin bit, same result.As for the power settings,not sure I know what to do.My teach is coming tomorrow,he may be better at this than I am.He is only 22,I am in my 60`s.Wish I had done this at school.

Tried the usb port,tried a different cable.Now tried the high performance adjust.Still no joy.

I do not have a 2i2, so I am out of ideas.
Hopefully you get it sorted either by someone else here, or you tech soon. Hope it is something easy to fix.
Best of luck.

I would also remove my "answered mark" so others see that there is still an issue.
All the best.

Ken I have edited the title and undid the answered mark. If the OP wants to remark it I will not remove it. 

Is that heading at the beginning....win 10 broke my sonar X3 the type of thing you are sugesting.I have no idea how you titled it and edited it.
 

davjolan
Dear John,as I am completely new to forums persee,I really dont know what you want me to do.Can you take me through it step by step.you are dealing with a near novice as far as this forum is concerned.

Then let me apologize for not realizing that. As a host I have some abilities to edit and change posts. Because I asked you to do this and got no response back I was getting a little impatient with you. That was my mistake.
 
Now that you have pointed out you are new it is my duty to welcome you to the forum and to help you in anyway I can.  
 
One can edit one's own post at any time. This includes the title. Its not considered good form to edit a post if it has already been read and people rely on it staying the same. This doesn't apply to typos or spelling errors. If a host suggests a change in the title its a good idea to do so. No host really wants to edit another's post. It goes against our belief of no tampering with another's work or posting. 
 
I hope you see the new title and find it better than the one you had. I do welcome you to the forum and hope you find this forum as nice a place as we do. 
 
 

John,sorry about this.It seems to take longer to come on the forum page than it does on my gmail.Its there now.....
 

Oh, and I forgot.. Welcome to this forum, davjolan
All the best.