...wicked
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Win10 Update issues for anyone?
Windows just installed some updates and now SONAR is crashing on me. My default project loads but another crashes with an error in the "CompPkgSup.DLL" module. I think I'm gonna try and roll-back the Win update and see what's what but figured I'd ask on here to see if anyone else has had this problem?
=========== The Fog People =========== Intel i7-4790 16GB RAM ASUS Z97 Roland OctaCapture Win10/64 SONAR Platinum 64-bit billions VSTs, some of which work
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The Grim
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Re: Win10 Update issues for anyone?
2017/03/16 02:10:58
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that sux, i have only recently let my machines update to the anniversary version after all the dust settled, and disabled updates again, prior to that i remained on 1511 or something for many months. only let it update after the guinea pigs have had at it and the dust has settled, i'll only let it update every 6 to 12 months, if that.
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noynekker
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Re: Win10 Update issues for anyone?
2017/03/16 02:33:09
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Interesting . . . I've just spent the last hour wrestling with, and undoing the last windows update which made me think I had a virus or something, since many programs (including Sonar) and my Edge browser were not acting properly . . . now I go to the Sonar forum and the first thread I see is about the last windows update ? Sonar is running well after the update undo, but I am now nervous about this last Win 10 update which now wants to update itself again . . . I think I'll turn off the windows update service until I can read more about it ?
Cakewalk by Bandlab, Cubase, RME Babyface Pro, Intel i7 3770K @3.5Ghz, Asus P8Z77-VPro/Thunderbolt, 32GB DDR3 RAM, GeForce GTX 660 Ti, 250 GB OS SSD, 2TB HDD samples, Win 10 Pro 64 bit, backed up by Macrium Reflect, Novation Impulse 61 Midi Key Controller, Tannoy Active Near Field Monitors, Guitars by Vantage, Gibson, Yamaki and Ovation.
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...wicked
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Re: Win10 Update issues for anyone?
2017/03/16 02:44:26
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I also rolled back two updates and now all is working well. Sheesh.
=========== The Fog People =========== Intel i7-4790 16GB RAM ASUS Z97 Roland OctaCapture Win10/64 SONAR Platinum 64-bit billions VSTs, some of which work
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abacab
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Re: Win10 Update issues for anyone?
2017/03/16 03:15:40
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The Grim that sux, i have only recently let my machines update to the anniversary version after all the dust settled, and disabled updates again, prior to that i remained on 1511 or something for many months. only let it update after the guinea pigs have had at it and the dust has settled, i'll only let it update every 6 to 12 months, if that.
Yup. I hear ya man!
DAW: CbB; Sonar Platinum, and others ...
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AllanH
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Re: Win10 Update issues for anyone?
2017/03/16 03:17:52
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I chose to not install the "feature update" that I believe was being delivered, in stead just taking the security release. Sonar is fine for me.
Sonar Platinum, EWHO/D, Spitfire, Miroslav, Pianoteq, ...., Kurzweil.
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abacab
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Re: Win10 Update issues for anyone?
2017/03/16 03:20:52
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My typical plan is to wait 3 weeks after patch Tuesday, then take a complete disk image first, before applying the Microsoft updates. If I see problems, then I will restore the most recent image an wait for MS to issue revised updates. Hopefully by waiting for the initial 3 weeks, MS will have made the necessary fixes. This way I stay up to date, but lag slightly behind, while the unwashed masses beta test the latest updates for me
DAW: CbB; Sonar Platinum, and others ...
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noynekker
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Re: Win10 Update issues for anyone?
2017/03/16 03:32:58
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abacab My typical plan is to wait 3 weeks after patch Tuesday, then take a complete disk image first, before applying the Microsoft updates. If I see problems, then I will restore the most recent image an wait for MS to issue revised updates. Hopefully by waiting for the initial 3 weeks, MS will have made the necessary fixes. This way I stay up to date, but lag slightly behind, while the unwashed masses beta test the latest updates for me
ha ! . . . now why do I feel like a member of the "unwashed masses" . . . when I'm more of a "pioneering windows update beta tester"
Cakewalk by Bandlab, Cubase, RME Babyface Pro, Intel i7 3770K @3.5Ghz, Asus P8Z77-VPro/Thunderbolt, 32GB DDR3 RAM, GeForce GTX 660 Ti, 250 GB OS SSD, 2TB HDD samples, Win 10 Pro 64 bit, backed up by Macrium Reflect, Novation Impulse 61 Midi Key Controller, Tannoy Active Near Field Monitors, Guitars by Vantage, Gibson, Yamaki and Ovation.
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abacab
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Re: Win10 Update issues for anyone?
2017/03/16 03:38:42
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DAW: CbB; Sonar Platinum, and others ...
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Maarkr
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Re: Win10 Update issues for anyone?
2017/03/16 13:10:44
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Maarkr Studio: SPALT Lifetime/BL Cakewalk, Studio One 3.5, UAD, Z3ta+2, IKM, NI, Waves, iZotope, Melda, Reaper i7 3770/Giga Z77 mobo, Win10 Pro-64 w16Gb, MOTU Ultralite MK4, Yamaha HS80M wSub, Live: PX-5S, FA-06, Roland Lucina, Epi Les Paul, Ibanez Bass, Amps, e-drums, Zoom R-16... Latest album release, NEW! Counry Classic at http://genemaarkr.bandcamp.com/
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Rob[at]Sound-Rehab
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Re: Win10 Update issues for anyone?
2017/03/16 14:14:33
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AllanH I chose to not install the "feature update" that I believe was being delivered, in stead just taking the security release. Sonar is fine for me.
which feature update? there wasn't one unless you were not current. March 14, 2017—KB4013429 (OS Build 14393.953)
Improvements and fixes This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include ( more here)
GOOD TUNES LAST FOREVER +++ Visit the Rehab +++ DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600 Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture) Control-Surface: VS-700C VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really)
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bitflipper
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Re: Win10 Update issues for anyone?
2017/03/16 15:31:55
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Apparently there is a bug in Tuesday's update that breaks numerous audio and video applications (specifically DirectShow, for which a non-specific "security update" has been applied). Fortunately, the applications affected include Windows Media Player. That's fortunate because while MS might not place a high priority on a bug that just affects DAW users, WMP is a whole 'nother matter. FWIW, neither SONAR nor WMP have been impacted here.
All else is in doubt, so this is the truth I cling to. My Stuff
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Sixfinger
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Re: Win10 Update issues for anyone?
2017/03/16 15:40:57
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My puter updated Tues and again today. I just got a crash with the error in the "CompPkgSup.DLL" module, while trying to import an MP4 file.
Sonar Platinum , ADK Computer -Intel - Penryn Quad Core Q9400 Processor, Windows 7 Home premium 64, RME Fireface UFX, Grace 101 Pre's, A-800 Pro, assorted mics, Strats ,Les Pauls, Mesa Boogies http://lionfeather.com
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bitflipper
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Re: Win10 Update issues for anyone?
2017/03/17 14:33:08
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Yup, that's the one, SF. Sit tight for a few days, I'll bet that problem magically disappears next Tuesday. It seems to be getting some attention over at MS, as it apparently can cause Explorer to crash, too. That's the kind of bad news that mobilizes emergency patch teams. Follow that first link and go to the second page, where someone has posted a possible workaround.
All else is in doubt, so this is the truth I cling to. My Stuff
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slyman
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Re: Win10 Update issues for anyone?
2017/03/17 14:53:23
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Did a quick search, it looks like this CompPkgSup.DLL (WMP) issue was spotted early February, so it looks like a known bug that has resurfaced in the latest update. Good new is, like bitflipper mentionned, it got fixed quickly the first time around.
Sonar Platinum, Gigabyte H87-HD3, Intel 4770k, 16Mb Ram, Win 10 Pro, RME Babyface Pro, Roland A-Pro 800, Presonus Studio Channel, Kemper Profiling Amp, Strat/Tele/LesPaul/Taylor 214ce/Dean Cadillac/P-Bass
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Roo Stercogburn
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Re: Win10 Update issues for anyone?
2017/03/17 15:11:28
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All Win 10 updates installed here, no OS-related issues to report.
Fireface UCX, i7-6700K, 64GB RAM, 500GB M.2 system drive, 4 x 7200RPM data drives, GTX970, Win 10 Pro. Sonar Platinum. Fix Delete Hole. Thanks.
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Rob[at]Sound-Rehab
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Re: Win10 Update issues for anyone?
2017/03/19 23:03:00
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All fine here. Apart from one old PC on win10 home repeatedly failing to install ... my main DAW works just as before (and definitely better than during the november win10 update mess)
GOOD TUNES LAST FOREVER +++ Visit the Rehab +++ DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600 Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture) Control-Surface: VS-700C VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really)
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Rob[at]Sound-Rehab
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Re: Win10 Update issues for anyone?
2017/03/19 23:03:01
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All fine here. Apart from one old PC on win10 home repeatedly failing to install ... my main DAW works just as before (and definitely better than during the november win10 update mess)
GOOD TUNES LAST FOREVER +++ Visit the Rehab +++ DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600 Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture) Control-Surface: VS-700C VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really)
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xiwix
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Re: Win10 Update issues for anyone?
2017/03/20 03:25:16
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I did the win10 update and updated sonar and every time I try to drag track templates from the sonar browser I'm crashing out.
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dlion16
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Re: Win10 Update issues for anyone?
2017/03/20 13:47:44
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I had a different win10 debacle last week. I only connect to the internet for sw updates. Just got a focusrite 6i6, came with a bunch of plugins. Plugged in the usb adapter and, no internet access. Did the research, pages and pages about this… On the phone with ms for hours trying every net-related fix, nada. So yesterday I decided to try a different usb port again, had tried that on Thursday, didn't work, but somehow it did. With ms you never know… On a new ssd drive with a fresh copy of win10, 4 months old…
SONAR Platinum Lifetime 64-bit; Focusrite Scarlett 6i6 2nd Gen.; KRK Rokit 5; ASUS P9X79; INTEL I7-3820 3.6 GHZ;850 WATT POWER SUPPLY; EVGA NVIDIA GTX560 TI 1GB;Windows 10 Home 64-bit; 32GB RAM;2 Internal SSD Drives, 3 External USB drives.
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bitflipper
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Re: Win10 Update issues for anyone?
2017/03/20 15:33:31
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I've always preferred to buy used cars over new. One of the reasons I do so is that a used car has already had a good shakedown. Things most likely to fail are minor, normal and - most important - predictable. With a new car, the engine could fall out. With Windows automatic updates, we're getting a new car every Tuesday.
All else is in doubt, so this is the truth I cling to. My Stuff
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Rob[at]Sound-Rehab
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Re: Win10 Update issues for anyone?
2017/03/23 12:34:51
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...wicked Windows just installed some updates and now SONAR is crashing on me. My default project loads but another crashes with an error in the "CompPkgSup.DLL" module. I think I'm gonna try and roll-back the Win update and see what's what but figured I'd ask on here to see if anyone else has had this problem?
Sixfinger My puter updated Tues and again today. I just got a crash with the error in the "CompPkgSup.DLL" module, while trying to import an MP4 file.
OK. now I got that too. Sonar crashing when importing an MP3. bitflipper Yup, that's the one, SF. Sit tight for a few days, I'll bet that problem magically disappears next Tuesday. It seems to be getting some attention over at MS, as it apparently can cause Explorer to crash, too. That's the kind of bad news that mobilizes emergency patch teams. Follow that first link and go to the second page, where someone has posted a possible workaround.
Thanks, bitflipper, for pointing that out. Checking for win10 updates showed that now there was KB4015438 pending. After installing it, the crash is gone. So everybody who installed KB4013429 last week should run win10 update! https://support.microsoft.com/en-us/help/4015438/windows-10-update-kb4015438 This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include: Addressed a known issue with KB4013429 that caused Windows DVD Player (and 3rd party apps that use Microsoft MPEG-2 handling libraries) to crash.Addressed a known issue with KB4013429, that some customers using Windows Server 2016 and Windows 10 1607 Client with Switch Embedded Teaming (SET) enabled might experience a deadlock or when changing the physical adapter’s link speed property. This issue is most commonly seen as a DPC_WATCHDOG_VIOLATION or when verifier is enabled a VRF_STACKPTR_ERROR is seen in the Memory dump.
GOOD TUNES LAST FOREVER +++ Visit the Rehab +++ DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600 Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture) Control-Surface: VS-700C VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really)
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fireberd
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Re: Win10 Update issues for anyone?
2017/03/23 12:52:35
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I haven't noticed any problems either with the current Win 10 Pro and updates with Sonar or other apps. Same way with my dual boot "Insider Preview" version (currently at the latest 15063 build) with Sonar or other apps.
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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GSonarPro
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Re: Win10 Update issues for anyone?
2017/03/23 19:09:33
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I updated to KB4015438, which is the latest update available, and still have the same error. I CAN open and play projects with no video. But the error still happens on the project I have video loaded. Unfortunately for me I happen to be writing a score and desperately need to sync video. Any suggestions?
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emwhy
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Re: Win10 Update issues for anyone?
2017/03/23 19:16:21
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System restore to the day or days before you did the first update.
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KeithAdv
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Re: Win10 Update issues for anyone?
2017/03/23 22:44:40
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Whew! Thanks for this thread. Yes, a client project wouldn't open, even though I had been versioning--suddenly none of the versions would open! Freaked me out until I saw this thread. Some of my other projects would open but this one in particular had an embedded MP4 file I was scoring to. That must have been the culprit. The windows update fix mentioned above took care of the problem.
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xiwix
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Re: Win10 Update issues for anyone?
2017/03/25 02:53:13
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The new update fixed my browser dragging crashes. Good thread!
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...wicked
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Re: Win10 Update issues for anyone?
2017/04/04 17:22:29
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That Windows Security Update auto-installed and fragged my system again. Strangely, Windows doesn't let me restart without installing updates. That's so lame. Anyhow, that update still drops SONAR into error mode like crazy.
=========== The Fog People =========== Intel i7-4790 16GB RAM ASUS Z97 Roland OctaCapture Win10/64 SONAR Platinum 64-bit billions VSTs, some of which work
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