Windows 7 Issues

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stokedboss
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2012/12/24 15:49:18 (permalink)

Windows 7 Issues

Hey guys,

I'm having some issues with windows 7 on my DAW. It just seems to be acting funny and I can't seem to nail down what the issue is. Some of the problems include Sonar freezing, although this might be a Sonar issue.. But Windows is also just acting strange, when I rename a file on the desktop it doesn't rename the file I selected; it just randomly picks a desktop icon and renames it instead. Sometimes when I try to launch the TH2 standalone it just doesn't do anything. When I shut it down, it won't shut down it goes past the "log off" screen and says "Windows is shutting down, don't unplug your computer" and it just sits there forever, never actually shutting down. Recently I installed Bitdefender antivirus on it, and when it was scanning it also froze, the time kept on counting, but it quit scanning the hard drive for 23 hours... Once I got it to run it indicated there were no viruses. 

Any techie guys have any suggestions here?

So far I've ran Memtest86 with 4 successful passes, and I've used Tune Up HD, which seems to indicate that there's nothing wrong with my hard drives, no bad sectors and transfer rates seem okay. I tried using the windows 7 repair feature from the disk, and it says that there's nothing wrong with my installation. I've also used command prompt to scan my installation for corrupt windows files, it also says there is nothing wrong.

I'm at a loss as to what to try next, maybe my motherboard is failing? 

Sonar X2a PE, Win 7 64-bit, Intel Core i7 3770k, 8Gb Corsair XMS3 RAM, Asus P8Z77 Lk Roland Octa-Capture.
#1

17 Replies Related Threads

    John
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    Re:Windows 7 Issues 2012/12/24 16:54:29 (permalink)
    It sounds as if you may need to clean install Windows 7. I wouldn't add any more antivirus other than MS's own security essentials.

    I would add 4 more GB of ram too. 

    Best
    John
    #2
    robert_e_bone
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    Re:Windows 7 Issues 2012/12/24 16:59:19 (permalink)
    It sounds like you have a bunch of viruses on the computer, and if you wait until AFTER you suspect they are there to download antivirus software, it will also be affected by the viruses.

    It used to be that if you bought anti-virus software from the store, that you could boot from it and scrub your ailing drive of any viruses.  I have gone soooo long without viruses that I do not remember how one would create a similar boot disc to do the same

    Avast seems to sell one for like $10.  Here is one from Kapersky that seems to be free: http://support.kaspersky.com/4162

    You definitely want to download and create the disc from a separate computer, and THEN boot up your computer to let it scrub.  If you have trouble booting to the CD drive, you can start hitting F12 during start up to display the boot menu, or you can alter your BIOS boot priority settings to make your CD/DVD the first bootable device.  Look for the 'hit any key to boot from DVD' message and hit enter - or some other key.

    Anyways, I hope that helps.

    When I remove viruses from people's computers I take their physical drive and plug it into my computer, which then sees it as a data drive, which means that any viruses on it will not boot up into my memory.  I then use MY Avast antivirus software to scrub their drive.

    At any rate, you have some things to check into and decide.  I DO think that weird behavior like that is an indication that you have some 'critters' in your computer.

    Bob Bone


    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
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    #3
    aka
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    Re:Windows 7 Issues 2012/12/24 20:11:56 (permalink)
    run malwarebytes

    click here don't download from anywhere else - no other software comes close at catching nasties

    #4
    stokedboss
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    Re:Windows 7 Issues 2012/12/25 17:35:37 (permalink)
    Thanks for the reply's. Now I've done a boot scan of the hard drive with Bitdefender, and Avira, and they both found nothing. I find it hard to believe that these two antiviruses wouldn't find anything. I'm quite sure that I do not have a virus. 

    Sonar X2a PE, Win 7 64-bit, Intel Core i7 3770k, 8Gb Corsair XMS3 RAM, Asus P8Z77 Lk Roland Octa-Capture.
    #5
    robert_e_bone
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    Re:Windows 7 Issues 2012/12/25 19:07:33 (permalink)
    A couple of questions for you.

    1.  Were these antivirus programs downloaded onto your computer AFTER you began to see the weirdness?  If so, they may have been compromised by viruses.  Whichever program you choose to use MUST be downloaded on a different computer and put onto either a rescue disk or a flash drive.

    2.  When you rename an item on your desktop, I am quite confused on how this could happen, as when you are in the rename process itself you are literally typing in the text box for the item you are renaming.  Can you please explain this a bit more?

    Perhaps if you have no other options, backup all and do a clean install of Win 7, and then re-install the world.  Make sure you apply patches after the install, such as any released service packs and such.  There will be a bunch of security fixes.  As the patches are applied in layers, you will have a lot of cycling through the check for updates - install updates process.

    Bob Bone


    Bob Bone


    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #6
    aka
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    Re:Windows 7 Issues 2012/12/25 19:37:26 (permalink)
    robert_e_bone


    It sounds like you have a bunch of viruses on the computer, and if you wait until AFTER you suspect they are there to download antivirus software, it will also be affected by the viruses.

    It used to be that if you bought anti-virus software from the store, that you could boot from it and scrub your ailing drive of any viruses.  I have gone soooo long without viruses that I do not remember how one would create a similar boot disc to do the same

    Avast seems to sell one for like $10.  Here is one from Kapersky that seems to be free: http://support.kaspersky.com/4162

    You definitely want to download and create the disc from a separate computer, and THEN boot up your computer to let it scrub.  If you have trouble booting to the CD drive, you can start hitting F12 during start up to display the boot menu, or you can alter your BIOS boot priority settings to make your CD/DVD the first bootable device.  Look for the 'hit any key to boot from DVD' message and hit enter - or some other key.

    Anyways, I hope that helps.

    When I remove viruses from people's computers I take their physical drive and plug it into my computer, which then sees it as a data drive, which means that any viruses on it will not boot up into my memory.  I then use MY Avast antivirus software to scrub their drive.

    At any rate, you have some things to check into and decide.  I DO think that weird behavior like that is an indication that you have some 'critters' in your computer.

    Bob Bone





    Sorry Bob but most of that just isn't true

    Downloading an exe file for antivirus software cannot be corrupted by a by a virus that already exists, it just can't


    Removing their drive and plugging into your computer carries many risks


    You don't need to download to a separate computer. Many virus infections will block the well known sites anyway. The safest way is to start the machine in 'safe mode with networking' thus bypassing all of the startup files which can harbour potential infections




    oh and to the OP - (once again) run Malwarebytes
    #7
    Marcus Curtis
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    Re:Windows 7 Issues 2012/12/25 19:38:01 (permalink)
    It is not Sonar. I base this on the fact that other programs are freezing too. In addition to this it is locking up on shut down. This sounds like a system issue. Sonar has nothing to do with this. 

    If it is not a virus then it could be a bloated registry or a configuration problem. Or you have to many things running in the background and you don't have enough ram. This causes the computer to use the hard drive to simulate ram, otherwise known as virtual ram.

    So as you can see it can be anything. I agree with John. Maybe a clean OS install will take care of the problem. When is the last time you did a clean install? If your system is locking up it can be a number of things. 

    http://www.marcuscurtismusic.com/  

    Windows 10 ultimate, Sonar Platinum, AMD Phenom 2 x6 1075T processor 3.00 GHz, (6 cores) 8 gigs of Ram, 

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    Ozone 7, Podfarm, Th2 Full Version, Melda, True Pianos Full Version, and a whole bunch of free VST plugins which can be found through my site.
     
    #8
    Splat
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    Re:Windows 7 Issues 2012/12/25 19:55:45 (permalink)
    bitdefender is an excellent paid product and well worth the money. Please ignore advice to use other virus scanners, thats just flag waving (and no I dont use bitdefender but see no reason why I shouldn't, it has a great reputation). Do you have more than one virus scanner or malware scanner installed? If so remove all and reinstall bitdefender. Running more than one antivirus can cause conflicts giving the sort of symptoms you describe.

    Sell by date at 9000 posts. Do not feed.
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    #9
    aka
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    Re:Windows 7 Issues 2012/12/25 20:20:37 (permalink)
    CakeAlexS


    bitdefender is an excellent paid product and well worth the money. Please ignore advice to use other virus scanners, thats just flag waving (and no I dont use bitdefender but see no reason why I shouldn't, it has a great reputation). Do you have more than one virus scanner or malware scanner installed? If so remove all and reinstall bitdefender. Running more than one antivirus can cause conflicts giving the sort of symptoms you describe.
    I agree bitdefender is an excellent anti virus program but I wasn't advocating adding another anti virus program - I was suggesting a malware removal tool which will very often detect stuff that your anti virus software has let through :)


    As others have said, sometimes a clean install is the best solution if only to rule the O/S out of the equation - faulty RAM could cause this, a bad driver, an overheating graphics card etc. The list is endless and without being sat at the machine reading crash dumps and error logs we are all speculating :)


    #10
    Marcus Curtis
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    Re:Windows 7 Issues 2012/12/25 20:48:33 (permalink)
     


    The list is endless and without being sat at the machine reading crash dumps and error logs we are all speculating :)  

    That is pretty much the truth. I agree a clean install will rule out the software.

    http://www.marcuscurtismusic.com/  

    Windows 10 ultimate, Sonar Platinum, AMD Phenom 2 x6 1075T processor 3.00 GHz, (6 cores) 8 gigs of Ram, 

    Audio interfaces=VS-100, Pod X3 live pro, Boss GT-100, Boss GP10
    Midi Controllers=Edirol  PCR 800, roland GR-55.    

    Ozone 7, Podfarm, Th2 Full Version, Melda, True Pianos Full Version, and a whole bunch of free VST plugins which can be found through my site.
     
    #11
    robert_e_bone
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    Re:Windows 7 Issues 2012/12/25 21:05:58 (permalink)
    aka


    robert_e_bone


    It sounds like you have a bunch of viruses on the computer, and if you wait until AFTER you suspect they are there to download antivirus software, it will also be affected by the viruses.

    It used to be that if you bought anti-virus software from the store, that you could boot from it and scrub your ailing drive of any viruses.  I have gone soooo long without viruses that I do not remember how one would create a similar boot disc to do the same

    Avast seems to sell one for like $10.  Here is one from Kapersky that seems to be free: http://support.kaspersky.com/4162

    You definitely want to download and create the disc from a separate computer, and THEN boot up your computer to let it scrub.  If you have trouble booting to the CD drive, you can start hitting F12 during start up to display the boot menu, or you can alter your BIOS boot priority settings to make your CD/DVD the first bootable device.  Look for the 'hit any key to boot from DVD' message and hit enter - or some other key.

    Anyways, I hope that helps.

    When I remove viruses from people's computers I take their physical drive and plug it into my computer, which then sees it as a data drive, which means that any viruses on it will not boot up into my memory.  I then use MY Avast antivirus software to scrub their drive.

    At any rate, you have some things to check into and decide.  I DO think that weird behavior like that is an indication that you have some 'critters' in your computer.

    Bob Bone





    Sorry Bob but most of that just isn't true

    Downloading an exe file for antivirus software cannot be corrupted by a by a virus that already exists, it just can't


    Removing their drive and plugging into your computer carries many risks


    You don't need to download to a separate computer. Many virus infections will block the well known sites anyway. The safest way is to start the machine in 'safe mode with networking' thus bypassing all of the startup files which can harbour potential infections




    oh and to the OP - (once again) run Malwarebytes
    You are correct on your first point - I actually to type it as download/install, rather than just download.  The check sum validation on the download should take care of the download - installing it on the machine that is already virus-laden can infect programs getting installed, as the viruses are already in memory, (and who knows were on the hard drive).


    I have HAD a virus install get infected, and it does happen.  All bets are off when there are viruses loaded into memory and on the hard drive of an infected computer.

    Please understand I am not beating my chest with this part of my post - I am explaining my understanding in a moment, and if that understanding is not correct then please do enlighten me.  There's LOTS I do not know about computer, despite my work background.

    I do not understand the risks you refer to in my plugging in a hard drive from another computer into my system.

    1.  It is seen on my system as a 'data' disc.  Nothing on that drive will do anything unless I cause something to access that drive.  The first thing I do is run a boot-scan of my entire system, that drive included - to get the rest of the infected files off of the other drive.  I just let it run, keeping an eye on infected files and counts.

    2.  As far as I understand it, my exposure window to viruses from the infected drive is any that are created/altered/unleashed in between the last virus update (happens several times a day on my system), and the time of the boot-scan and cleanse of the hard drive.  That's a pretty small window.  I also take complete images of my computer at least once a week on a regular basis, and do so too prior to loading an infected drive as a a data drive on my system.  I can restore my computer from the image in the unlikely event a virus got through.

    So, again, just laying out my understanding of this aspect of it all, 

    Bob Bone




    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
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    #12
    stokedboss
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    Re:Windows 7 Issues 2012/12/25 21:48:01 (permalink)
    Thanks for the input guys.

    I loaded both antiviruses from a bootable USB drive, therefore bypassing any system files, or any active viruses. 
    I'm really trying to avoid a clean install, as re-installing everything can be a "gong-show," but that might be what it comes to here.

    I don't believe it's a registry issue as I clean it about once a week, as for start up programs, I only run essential items.


    As for the re-naming of files. I will highlight a particular item, right click it and select rename. I will then type in something "file.jpg" etc. when I hit enter or click off of the item, Windows has renamed multiple files on my desktop "file(1).jpg, file(2).jpg, file(3).jpg," in a seemingly random manner.

    I only have one anti-virus installed when you install Bitdefender it requires that you remove any existing anti-virus. 

    Any other idea's? I guess if I have to I'll do a clean install and if that doesn't work then at least I'll know that it's a hardware issue, not software. 

    Sonar X2a PE, Win 7 64-bit, Intel Core i7 3770k, 8Gb Corsair XMS3 RAM, Asus P8Z77 Lk Roland Octa-Capture.
    #13
    jtwinpcola
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    Re:Windows 7 Issues 2012/12/26 01:58:35 (permalink)
    Can't speak on the "funny acting" part, but I can say that I was having, seemingly random, system freezes, from time to time. My first reaction was to blame it in my new X2 install, but somehow in the back of my mind, I knew this wasn't the case.
     
    Turns out the problem was my "quiet PC" that I built...being maybe just a little too quiet. I have a Noctua heatsink w/ dual fans blowing down on my CPU and memory, but only had one stock exhaust fan pulling air out the back of the case. Then, while installing my new FW800 card, after removing one side of the case, I noticed it seemed a little warm in there! So I then added two more Noctua low-RPM intake fans in the front, and replaced my graphics card with a new NVidia card with a fan on it.
     
    It makes a little more noise now, but its still very quiet. I haven't had a system freeze since and Sonar X2a is running smooth and stable. I'm using CPUID Hardware Monitor to monitor the internal temperatures and fan speeds.
     
    This probably isn't what you are experiencing, but nevertheless, don't overlook the possibility of things running a little too warm in there.
     
     
     

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    #14
    stokedboss
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    Re:Windows 7 Issues 2012/12/26 19:41:26 (permalink)
    Well instead of troubleshooting an ageing system forever, I decided to build a new DAW. Hopefully my new i7 machine won't have any issues!

    Sonar X2a PE, Win 7 64-bit, Intel Core i7 3770k, 8Gb Corsair XMS3 RAM, Asus P8Z77 Lk Roland Octa-Capture.
    #15
    robert_e_bone
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    Re:Windows 7 Issues 2012/12/26 20:50:29 (permalink)
    stokedboss


    Well instead of troubleshooting an ageing system forever, I decided to build a new DAW. Hopefully my new i7 machine won't have any issues!

    A FABULOUS choice!  Good call,


    Bob Bone



    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #16
    jtwinpcola
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    Re:Windows 7 Issues 2012/12/27 00:12:00 (permalink)
    I agree with robert_e_bone. Fantastic choice!

    Intel DZ68BC Mobo | Intel i7-2700K CPU @3.5 GHz | 16GB Corsair Vengeance RAM | Seagate 1 TB System HD | WD 1TB Audio/Samples HD | NVIDIA GeForce GT630 | Dual 24" Monitors | ART Tube MP | UAD-2 Duo | UA Apollo Quad | Focusrite Saffire PRO24 DSP | Windows 7 Pro x64 | Sonar X2 x64 | Pro Tools 10 | Most of the UAD-2 plugs x64 | Waves Gold | NI Komplete 8 | Focal CMS 65's | Tascam VL-M3's
    #17
    aka
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    Re:Windows 7 Issues 2012/12/27 06:24:17 (permalink)
    great call. Time for an SSD system drive and win 8 :)  
    #18
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