twelvetone
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Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
I painstakingly chased down nine bugs I ran into in recent months, taking care to submit good recipes how to reproduce them in my Problem Reports. Well, I just read the Manchester Update e-zine and it looks like my efforts have been rewarded. Five of them have been addressed in Manchester (but strangely are still set to "New" in my Problem Reports list - maybe I wasn't the only one to report them?) and 2 others in my list are set to "Submitted to Development". Faaaan-tastic! Happy as anything, I went straight to take advantage of the $99 pay-one-time added year extension offer, but it won't authorize my purchase. Aargh! Why do these things always happen at the start of a weekend? But it'll take more than that to wipe the smile off my face. Waaahooo!
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bitman
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/22 21:24:51
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Because you start them at the beginning of the weekend.
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Grem
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/22 22:58:22
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Good finds!! Thanks for helping make SPlat better for us all!!
Grem Michael Music PC i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, Home PCAMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 Surface Pro 3Win 10 i7 8gb RAM; CWbBL 64
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rabeach
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/22 23:32:26
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I just got declined on my attempt to purchase but the $99 was taken out of my bank account. :-(
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robert_e_bone
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/23 00:13:31
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I have had that happen too, where it debited my bank account but I didn't get the purchase until Monday morning, and calling the company. For MY situation, I had not realized that I could have called the processing company on Saturday, so you might be able to get your problems fixed tomorrow, IF you call them tomorrow. I don't recall the name of the company that actually deals with the online purchases, but I do remember they were not difficult to get a phone number for. Good luck! Bob Bone
post edited by robert_e_bone - 2016/01/23 00:26:30
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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icontakt
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/23 00:21:07
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twelvetone I painstakingly chased down nine bugs I ran into in recent months, taking care to submit good recipes how to reproduce them in my Problem Reports. Well, I just read the Manchester Update e-zine and it looks like my efforts have been rewarded.
I envy you. Many of bugs which I submitted a couple of years ago and were sent to Development are still not fixed...
Tak T. Primary Laptop: Core i7-4710MQ CPU, 16GB RAM, 7200RPM HDD, Windows 7 Home Premium OS (Japanese) x64 SP1Secondary Laptop: Core2 Duo CPU, 8GB RAM, 7200RPM HDD, Windows 7 Professional OS (Japanese) x64 SP1Audio Interface: iD14 (ASIO)Keyboard Controller/MIDI Interface: A-800PRODAW: SONAR Platinum x64 (latest update installed)
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mcstringer413
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/23 01:13:34
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I think Cleverbridge is the name of the company that handles online purchases.
Sonar Platinum 2017.7, 64-bit, Studio one Pro 3.5.1, Sweetwater Creation Station (cs400v.3), Win10 Home 64 bit, 3.4GHz i7-4770, 16GB, 2x 1TB Internal, 1TB external, Focusrite Saffire Pro 26, M-Audio Oxygen 25 Midi Controller, JBL LSR305, KRK KNS 8400, Shure SRH440.
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robert_e_bone
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/23 02:47:13
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Yup Cleverbridge is indeed who it was - I couldn't remember when I posted earlier, but seeing your post instantly made it come back to me. HOPEFULLY, you can give them a call early enough Saturday to where they can get your purchase all ironed out, so you can enjoy it for the weekend. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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rabeach
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/23 03:19:53
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Thanks everyone, I didn't mean to hijack the thread thought maybe my situation was similar to the OP's. I contacted Cleverbridge via email and will call them tomorrow.
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wst3
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Re: Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/23 10:20:32
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not sure what to tell you about Cleverbridge, I've had problems with many of the on-line payment services over the years, it always gets resolved, but it is always a bit nerve wracking!
Congrats on getting your bugs fixed! It feels really good doesn't it?
Over the years I've had maybe half a dozen bugs fixed, and one feature request implemented - always makes me feel like I am helping my fellow Sonar users...
-- Bill Audio Enterprise KB3KJF
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