X1 crashes - where to start (or quit)?

If I were you, I would read the manual about playback buffers. Then I would check the Focusrite site for the latest drivers.

first thing is first,and should be asked first,

did you install all the sonar x1 updates?
there is 4 of them all together.

although i had a focusrite saphire 6 and sonar x1 right out of the box worked very well for me,and that was importing mp3's as well.
is this just a daw computer or are you running other stuff on there as well?

i would deff check out the manual and even go to cake tv.
check out some of the set up vids there,that will get you started,
its probably a (your interface needs to be tweaked)issue.

no matter how many crash threads you read on here,dont
let it sway your opinions on x1,start fresh and hope for the best.
im positive you will be happy,this daw is awesome,beyond awesome.

youd also benifit from a anderton video or two.
but you should have gotten that for free i believe,
i think thats the offer there giving right now.

where did you purchase it from?the cake store?

  Thank you, I will!

never got back to me on where he got this from ,cake store? (just trying to help)
hes probably got a cakewalk advanced workshop video he didnt even know about.
its a great video and trust me it will set you up nicely on your way to getting to know all about the basics on sonar x1.

THANK YOU CHUCKEBABY! MY REPLIES IN CAPITAL LETTERS: first thing is first,and should be asked first, did you install all the sonar x1 updates? there is 4 of them all together. - THANK YOU; I WAS NOT AWARE OF THE UPDATES, AND NOW IT WORKS. although i had a focusrite saphire 6 and sonar x1 right out of the box worked very well for me,and that was importing mp3's as well. is this just a daw computer or are you running other stuff on there as well? - MY DAW IS ALSO MY OFFICE MACHINE I'M AFRAID. i would deff check out the manual and even go to cake tv. check out some of the set up vids there,that will get you started, its probably a (your interface needs to be tweaked)issue. - OK; I WILL no matter how many crash threads you read on here,dont let it sway your opinions on x1,start fresh and hope for the best. im positive you will be happy,this daw is awesome,beyond awesome. - GLAD I TOOK YOUR ADVICE, AS IT SEEMS PRETTY STABLE (EVEN WITH NO TWEAKS DONE TO MY OFFICE PC) youd also benifit from a anderton video or two. but you should have gotten that for free i believe, i think thats the offer there giving right now. - I GOT THE SONAR X1 Advanced Workshop 1HR 40SEC VIDEO, AND THAT ONE TALKS ABOUT ALL THE PLUGINS. UPON PURCHASE (AND ON MY ONLINE RECEIPT) THERE IS MENTIONED TWO VIDEOS. BOTH OF THEM LED TO DEAD LINKS. WHEN I SENT A COMPLAINT, I RECEIVED A LINK WHERE I COULD DOWNLOAD THIS ONE VIDEO. I WAS ALSO PROMISED THE "GUITAR RIG 4 LE" BUT THE DOWNLOAD LINK IT SELF IN MY CAKEWALK STORE IS MISSING. VERY CONFUSING AND I NEED IT RIGHT NOW. where did you purchase it from?the cake store? - YES AGAIN, THANK YOU SO MUCH - YOU SAVED MY DAY!