X1 - playback stops and won't restart!

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revelator73
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2011/05/06 06:19:07 (permalink)

X1 - playback stops and won't restart!

Hi all

I really hope someone out there can help shed some light on a bizarre playback problem.

Over the past 3 years I've upgraded from Sonar 7, 8, 8.5 on the same Quadcore PC running XP Home SP3 with no problems, but since installing X1, playback often just stops & won't start again. Also, various VST plug-ins which have worked fine for years won't load & are 'not installed properly'.

My audio interface is the same Focusrite Saffire Pro 10 as I've always used.

My current project is 20 tracks, all recorded in X1. There are NO plug-ins or channel strips engaged. The audio hard disk has got 25GB free, 4GB Ram, and ASIO config is as normal - changing buffer size doesn't make a difference.

I CAN get it to play back if I delete 8 or so tracks. If I then 'control Z' while it's playing it will carry on playing the audio as it should. However, if I pause it and try to re-start it just doesn't respond.

I've taken to using version 8.5 again, which is much more stable, although that has now started to unexpectedly quit and sometimes refuses to play back audio in similar fashion to X1.

I've tried reinstalling the software, but it's made no difference.

Any thoughts or advice is greatly appreciated!

cheers
Mark

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38 Replies Related Threads

    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 08:11:47 (permalink)
    25G of space is not much, actually, especially if you've not defragged the drive in a while.  if the space is not contiguous then windows has to fill in spots here and there to write the file to.  I would have expected to see this problem more if you were recording the tracks, but it could be that the audio files for this project are very fragmented that it's causing problems.

    I would think that since you're seeing similar problems in X1 and 8.5 that it has something to do with your system.  and your audio hard drive is where I would look first.

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    #2
    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 08:31:12 (permalink)
    OK so if thats the case and defraging is the issue, then defrag and then try again Rev. If it stops on you after this (which I am thinking it still may) then report back to this thread. "And the purpose for that is"  if we keep banging away at the nail, it will eventually go deep enough to be noticed ; )...
    #3
    dlion16
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    Re:X1 - playback stops and won't restart! 2011/05/06 09:06:28 (permalink)
    you need another hard drive. for under $100 you can get 1-2 tb external usb drive. western digital or seagate are good choices. check newegg.com for specials.

    move all your audio files to the new drive.
    #4
    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 09:20:11 (permalink)
    mikey


    OK so if thats the case and defraging is the issue, then defrag and then try again Rev. If it stops on you after this (which I am thinking it still may) then report back to this thread. "And the purpose for that is"  if we keep banging away at the nail, it will eventually go deep enough to be noticed ; )...

    Was this meant as a mock of my suggestion? 
     
    Did you have any advice for the OP other than "when this doesn't work ask again?"

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    #5
    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 09:55:11 (permalink)
    No Beagle, I dont and It wasnt a mock.... I however dont like suger coating an issue either just because we might be loyal users of previous products...
    #6
    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 09:58:32 (permalink)
    ok.  but what "sugar coating" are you referring to?

    my suggestion was genuine.  it might not work for him, but it was a true honest suggestion.  I'm just confused on your issue with it.

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    Ham N Egz
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:00:02 (permalink)
    Question when the audio stops  what is the status of the audio engine button?
    Can you click on and enable the audio engine and hit play ok?

    I had similar issues with a Focusrite Saffire 56 and X1B with quick fixes, aiudio would stop and not restart.. I have rolled back to X1A and not had the issues anymore

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    chuckebaby
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:00:43 (permalink)
    mikey


    OK so if thats the case and defraging is the issue, then defrag and then try again Rev. If it stops on you after this (which I am thinking it still may) then report back to this thread. "And the purpose for that is"  if we keep banging away at the nail, it will eventually go deep enough to be noticed ; )...


    really now..i find nothing helpful about this post except your selfish needs as to wanting to prove a point,that this has all got to do with sonar x1..there are people out there that running very smooth you know..me one of them.my issues have been small at most.you keep banging that nail by yourself.

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    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:09:42 (permalink)
    musicman100


    Question when the audio stops  what is the status of the audio engine button?
    Can you click on and enable the audio engine and hit play ok?

    I had similar issues with a Focusrite Saffire 56 and X1B with quick fixes, aiudio would stop and not restart.. I have rolled back to X1A and not had the issues anymore


    which driver version are you using MM?  I am trying to help someone on the Sonar legacy forum and he states that focusrite suggests he uses legacy drivers.  maybe you could drop in over there and see if you have anything that might help him?

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    #10
    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:25:18 (permalink)
    "..i find nothing helpful about this post except your selfish needs as to wanting to prove a point"

    My selfish needs to prove a point? Did you happen to see the amount of fixes X1a and X1b fixed AFTER X1's release chuck? I really dont think pushing a product out the door when not ready was in any way selfish on my part, and it also caused a bit of "untrust" due to the volumes of issues arrising from this, to this day. So, all im saying is that "some" problems are NOT the users,  and are a by product for releasing a product that wasnt ready yet. That hurt Cake's rep more than anything else, and if you think Im selfish for stating this fact then so be it. This "may" still be the case for revelator, which was my point. The program is simply not trustworthy yet for alot us. Thus the other point for hammering these problems home so that they can be fixed. Lets not turn this into name calling chuck, just because I might have noted here that our beloved Sonar might still need a few tweaks yet.
    post edited by mikey - 2011/05/06 10:27:18
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    miguelito
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:41:12 (permalink)
    revelator: I've had a start and stop problem based on the Sonitus Phase plug in. I have it in the FX bin on a mono track with the Stereo Widener pre set. If playback has stopped I toggle the Stereo button on the track and it resolves itself and I'm good to go until I reopen the project.
     
     
     
     

    Mike

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    #12
    chuckebaby
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:41:35 (permalink)
    i didnt call you any names at all..i just stated you are clearly not giving any help,and your post was selfish..some problems are not the users..your right..
    untrust...i dont know..i think x1 is the second selling daw right now.there are a few who just dont like its new gui..there are some with real problems..agree.
    but i didnt think thats what this thread was about..maybe you could start a new thread to voice your concerns.beagle was trying to help and it seemed as you stepped right over him to use this thread as a microphone to voice your displeasure.
    the op has 25 gigs left to play with...lol..do you really think that x1 is going to be able to process realtime audio for 20 tracks with 25 gigs left?..it might..but if those gigs are  really fragmented..its like having 10 gigs..i would expect playback to stop as well and not blame the software..it also seems like it could be a driver issue..i cant justify jumping on the train everytime there is a problem and blaming sonar.

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    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:42:42 (permalink)
    mikey


    "..i find nothing helpful about this post except your selfish needs as to wanting to prove a point"

    My selfish needs to prove a point? Did you happen to see the amount of fixes X1a and X1b fixed AFTER X1's release chuck? I really dont think pushing a product out the door when not ready was in any way selfish on my part, and it also caused a bit of "untrust" due to the volumes of issues arrising from this, to this day. So, all im saying is that "some" problems are NOT the users,  and are a by product for releasing a product that wasnt ready yet. That hurt Cake's rep more than anything else, and if you think Im selfish for stating this fact then so be it. This "may" still be the case for revelator, which was my point. The program is simply not trustworthy yet for alot us. Thus the other point for hammering these problems home so that they can be fixed. Lets not turn this into name calling chuck, just because I might have noted here that our beloved Sonar might still need a few tweaks yet.

    This has nothing to do with the OP's problem.  you're just wanting to rant.  I'm sorry that X1 is not working well for you, truly, but ranting in someone else's thread is not helpful - just spiteful.  How about if we just stick to the problem that this person has and try to help him.  if it comes out that THIS particular problem is something that cakewalk needs to fix then so be it.  but we're no where near that canyon leap of a conclusion yet.

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    chuckebaby
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:45:43 (permalink)
    Beagle


    mikey


    "..i find nothing helpful about this post except your selfish needs as to wanting to prove a point"

    My selfish needs to prove a point? Did you happen to see the amount of fixes X1a and X1b fixed AFTER X1's release chuck? I really dont think pushing a product out the door when not ready was in any way selfish on my part, and it also caused a bit of "untrust" due to the volumes of issues arrising from this, to this day. So, all im saying is that "some" problems are NOT the users,  and are a by product for releasing a product that wasnt ready yet. That hurt Cake's rep more than anything else, and if you think Im selfish for stating this fact then so be it. This "may" still be the case for revelator, which was my point. The program is simply not trustworthy yet for alot us. Thus the other point for hammering these problems home so that they can be fixed. Lets not turn this into name calling chuck, just because I might have noted here that our beloved Sonar might still need a few tweaks yet.

    This has nothing to do with the OP's problem.  you're just wanting to rant.  I'm sorry that X1 is not working well for you, truly, but ranting in someone else's thread is not helpful - just spiteful.  How about if we just stick to the problem that this person has and try to help him.  if it comes out that THIS particular problem is something that cakewalk needs to fix then so be it.  but we're no where near that canyon leap of a conclusion yet.


    +1 ..im sorry to the op.

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    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 10:52:24 (permalink)
    "i didnt call you any names at all."

    Other than selfish... ;) 

    " it seemed as you stepped right over him to use this thread as a microphone to voice your displeasure."

    Off the path- Yes, and I will continue to do this any time anyone releases a product that needs over 200 fixes after just being released. That does cause everyone displeasure. You,  and rest of us here should step up to the mic too when this happens,  in my opinion. Other wise just throw your money up in the air on a busy street corner... ; ) But again, that wasnt my point here. My point was to follow up with this defrag idea, and then retest. If it fails again then "report it" so that no one else runs into this again.


    "do you really think that x1 is going to be able to process realtime audio for 20 tracks with 25 gigs left?.."

    Good point. And it depends... Are the 20 tracks only 10 seconds long? 32 or 64 bit? I say do the defrag and retest... Then we will see....
    post edited by mikey - 2011/05/06 10:54:17
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    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:04:15 (permalink)
    "This has nothing to do with the OP's problem. you're just wanting to rant. "

    sigh...

    Your wrong....  yes I am displeased with the handling of the release of X1. I however still try to use Sonar on a near daily basis, and have used Cake since it beginnings (and I dont mean Sonar). And I AM sticking to the problem. One of them is that X1 still has issues... This "may" be one....  Since when has it become wrong to suggest a better X1 here on its own forum? And, arnt we jumping the gun a bit in concluding my sentencing? We have not defraged yet to see if this fixes the problem, and even if it does there are still other issues, are there not? Dont be sorry for the OP- in my replys as I think the rant is from your end my friend.... Not mine. 
     
    As far as the problem, my opinion is to defrag the drive, retest 10 times on 8.5, and then retest 10 times on X1, and report the results here.
     
    post edited by mikey - 2011/05/06 11:14:07
    #17
    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:11:48 (permalink)
    good grief.  you have offered no help to the OP.  you have not made any technical reason that your suggestion that this problem is a bug in X1.  you are the one jumping to conclusions from the beginning.

    you are just ranting because you are unhappy with X1 and are offering no value to this thread.

    this is exactly why I get so frustrated and rarely offer to help in the X1 forums.  I am so tired of all of the hate-mongering here.

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    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:18:28 (permalink)
    I have offered a fix AND a test afterward Beagle,  and to report this here. And I am so sorry that you cant admit to X1 also still having some issues, and suggest further councling perhaps for your frustrations? The King really doesnt have his clothes on sometimes.... ; )

    Come on relax... I want the same thing as you do bud...
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    Ham N Egz
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:25:08 (permalink)
    Beagle


    musicman100


    Question when the audio stops  what is the status of the audio engine button?
    Can you click on and enable the audio engine and hit play ok?

    I had similar issues with a Focusrite Saffire 56 and X1B with quick fixes, aiudio would stop and not restart.. I have rolled back to X1A and not had the issues anymore


    which driver version are you using MM?  I am trying to help someone on the Sonar legacy forum and he states that focusrite suggests he uses legacy drivers.  maybe you could drop in over there and see if you have anything that might help him?


    The latest Saffire drivers from Focusrite and the latest Mix Control v 2.2, but Ill head over to the forum and look up the thread.I thought I saw something about legacy drivers and win 7.

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    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:27:46 (permalink)
    sorry I must have missed it.  where did you offer this fix and test?  I don't see it anywhere in your posts.  so I must be pretty dim today.
     
    and I have not ANYWHERE said that X1 doesn't have issues.  please re-read my posts and if you can point out exactly where I have defended X1's stability and lack of bugs ANYWHERE!  Like I said - you are jumping to the conclusion that this is a bug before the guy ever even tries the suggestions made so far.
     
    you don't want the same thing I do - you have offered no help here at all.  just ranting about the bugs in X1.
     
    I have not said that X1 is the best product in the world, nor have I said it is bug free.  but this thread should not be about X1 bugs.  it should be about helping the OP fix his problem.
     
    dang this is ridiculous!

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    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:28:43 (permalink)
    musicman100


    Beagle


    musicman100


    Question when the audio stops  what is the status of the audio engine button?
    Can you click on and enable the audio engine and hit play ok?

    I had similar issues with a Focusrite Saffire 56 and X1B with quick fixes, aiudio would stop and not restart.. I have rolled back to X1A and not had the issues anymore


    which driver version are you using MM?  I am trying to help someone on the Sonar legacy forum and he states that focusrite suggests he uses legacy drivers.  maybe you could drop in over there and see if you have anything that might help him?


    The latest Saffire drivers from Focusrite and the latest Mix Control v 2.2, but Ill head over to the forum and look up the thread.I thought I saw something about legacy drivers and win 7.


    Sorry MM - he was talking about legacy Firewire drivers which I found out after I had posted that request to you.

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    #22
    Ham N Egz
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:36:15 (permalink)
    NO PROBLEM Beagle, thank you for noticing and trying to help someone, I APPRECIATE your help to others

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    #23
    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:46:16 (permalink)
    "you don't want the same thing I do - you have offered no help here at all. just ranting about the bugs in X1. "

    Let me ask you Beagle, do the words "displeased" and "rant" mean the same to you? If I am displeased with something about X1 and I state this, does this mean to you that I am ranting?
    You see, they mean two different things. And, if you look up at the beginning of this thread, I suggested that rev defrag his system and then retest, and to post his results here. Just how is that NOT help? If you mean that I shouldnt say anything with negative remarks about our beloved X1, then you may go fish, because I believe (and always have) that the squeaky wheel gets the most grease.... ; )
    #24
    Beagle
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:48:56 (permalink)
    this bickering is pointless and does not help the OP.  you win.  I will go away and maybe you can get "greased."

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    #25
    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:51:23 (permalink)
    One other thought...

    Is there any Virus programs or misc TSR's in the background that are running that you might shut down, and then re-test? This could also cause a suspect problem to become more problematic...
    #26
    mikey
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    Re:X1 - playback stops and won't restart! 2011/05/06 11:52:50 (permalink)
    My grease is your grease brotha ; )
    #27
    alogie
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    Re:X1 - playback stops and won't restart! 2011/05/06 12:00:31 (permalink)
    There are some beta drivers for the Liquid Saffire 56 at beta.focusrite.com, but unfortunately they didn't fix the issue with the audio engine error popping up.
    Does rolling back to X1a = uninstalling everything and then installing again, or is there a way to back out the X1b update?
    #28
    musicroom
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    Re:X1 - playback stops and won't restart! 2011/05/06 12:27:01 (permalink)
    revelator73


    Hi all

    I really hope someone out there can help shed some light on a bizarre playback problem.

    Over the past 3 years I've upgraded from Sonar 7, 8, 8.5 on the same Quadcore PC running XP Home SP3 with no problems, but since installing X1, playback often just stops & won't start again. Also, various VST plug-ins which have worked fine for years won't load & are 'not installed properly'.

    My audio interface is the same Focusrite Saffire Pro 10 as I've always used.

    My current project is 20 tracks, all recorded in X1. There are NO plug-ins or channel strips engaged. The audio hard disk has got 25GB free, 4GB Ram, and ASIO config is as normal - changing buffer size doesn't make a difference.

    I CAN get it to play back if I delete 8 or so tracks. If I then 'control Z' while it's playing it will carry on playing the audio as it should. However, if I pause it and try to re-start it just doesn't respond.

    I've taken to using version 8.5 again, which is much more stable, although that has now started to unexpectedly quit and sometimes refuses to play back audio in similar fashion to X1.

    I've tried reinstalling the software, but it's made no difference.

    Any thoughts or advice is greatly appreciated!

    cheers
    Mark

    Hmmmmm - first I would look at the ASIO sample size latency settings for your audio card. Maybe double or triple that setting for the purpose of testing. If, you have the option to try WDM drivers, I would give that a shot. Sometimes, I have had to switch back to WDM for unknown reasons, and then ASIO works fine when I toggled back. This has happened in not only Sonar products, but other daws as well.


    If that were a no go, I would try a couple of other experiments. 1) Open the project in 8.5 and re-save and make sure it works in that version. 2) recreate the project in X1 by importing the audio / midi. 2) Start adding the plugins track by track, and testing as you go.


    If you find that it is a plugin you can't live without for this project, you could always bounce that track in 8.5 and import to X1.

    And finally, I think your nearly full hard drive could very well be the problem!!! I just bought a 1TB Samsung (very fast drive) from newegg for about $55. 




     
    Dave
    Songs
    ___________________________________
    Desktop: Platinum / RME Multiface II / Purrfect Audio DAW  I7-3770 / 16 GB RAM / Win 10 Pro / Remote Laptop i7 6500U / 12GB RAM /  RME Babyface



     
     
    #29
    stratman70
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    Re:X1 - playback stops and won't restart! 2011/05/06 17:43:51 (permalink)
    Never mind-I need to stay out of this crap this time
    Sorry
    post edited by stratman70 - 2011/05/06 17:54:10

     
     
    #30
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