X1b patch won't install

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TimV
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2011/04/17 14:44:02 (permalink)

X1b patch won't install

I just upgraded to Studio X1 from 8.5 today.  I installed and registered both the 32 and 64 bit versions, and downloaded the X1b patch, being careful to download the patch for Studio.
 
When I try to install the patch, I get the message: "Cannot locate the required version of the program on this system. Please install the correct version of the program to use this patch."
 
The file I downloaded is named StudioX1bPatch, so it must be the right one.  I even restarted my computer, but that didn't help.  Can anyone tell me what might be going on here?
 
Thanks for your help.
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    Stone House Studios
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    Re:X1b patch won't install 2011/04/17 14:46:40 (permalink)
    Pretty sure you have to insatall X1a first.

    Brian

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    stevec
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    Re:X1b patch won't install 2011/04/17 14:56:01 (permalink)
    Pretty sure you have to insatall X1a first.

     
    Correct.   It looks like the new "QuickFixes" may be cumulative, but the "Patches" are not.  And with X1, at least so far, the QuickFixes use build numbers while the Patches use suffuxes: X1a, X1b, etc.
     

    SteveC
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    digi2ns
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    Re:X1b patch won't install 2011/04/17 15:25:08 (permalink)
    I experienced that with X1b doing a fresh install. What I found was the X1b from the support page wouldnt go so I went in through the Quickfix page where you had to log in, then download it to a folder on my desktop, then did QF 244 as well.  This way was fast and worked.  Dont know why it wouldnt load from the support page though.


    MIKE

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    TimV
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    Re:X1b patch won't install 2011/04/17 15:47:09 (permalink)
    Downloading and installing X1a first did the trick.  It wouldn't have occurred to me; the email advertising the 15% discount just said to install X1 and then get the X1b patch.
     
    I really appreciate how generous (and quick) you folks are with your advice.  Thanks.

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