X2 + Alloy 2 crash

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tonydude
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2012/12/31 08:22:50 (permalink)

X2 + Alloy 2 crash


I'm getting some crashes with X2 and iZotope Alloy 2. 

When I open the project, it starts to load ok... then almost the last stage of loading both Sonar and Alloy 2 crash, generate dump files and exit.

It happens when I have Alloy 2 on the Fx bin of a Track.
e.g. 4x guitar tracks, each track has 1x instance of Alloy 2... if I close Sonar and re-open the project it crashes and Sonar shuts down.

It does NOT happen if I have Alloy 2 on a Bus.

If I start in Safe Mode and do NOT load Alloy 2 it works, but obviously this should NOT cause Sonar itself to crash.
NB there was an occasion where manually clicking Yes to each plug-in allowed it to open - so it could be a load time related.

I've not emailed Cakewalk support with this (yet), but any diagnostics I can do / identify patterns will save everyone time.

Here's what I'm running:
- Sonar X2a (i.e. recent patch) Producer
- Roland Quad Capture
- i7 875k, Gigabyte P55A UD3 motherboard (without any overclocking)
- 16Gb RAM

This happens on both the 32 and 64bit editions of Sonar Producer.

This happens on both Windows 7 and Windows 8 64bit (i.e. not O/S related). 

Any ideas what I should be looking for / trying out?

~ Tony
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12 Replies Related Threads

    rtucker55
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    Re:X2 + Alloy 2 crash 2012/12/31 08:35:35 (permalink)
    Does it also happen on New projects or just the project you describe above? Might want to try using it in a new project created in X2a just to see if the crashes still occur.

    Also, did you do the reset and re-scan vst's as described in the readme or install notes?

    No guarantees but at least it would be another data point.

    Kind regards,
    Rick

    Purrrfect Audio DAW here.  Wow!...
    #2
    aleef
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    Re:X2 + Alloy 2 crash 2012/12/31 09:19:49 (permalink)
    i was getting crashes with the iZotope stuff Alloy/Ozone when i had a mixture of other 32bit plugs and 64bit plugs under Bitbridge.

    Intel i7 3820 3.6 GHz
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    #3
    tonydude
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    Re:X2 + Alloy 2 crash 2012/12/31 13:28:00 (permalink)
    It happened on new X2 project admittedly before X2a.
    Yes I did reset and re-scan the VST's.

    The crashes occur in the 32bit version of Sonar as well - does this still use Bitbridge? 

    Off memory when installing Alloy 2 it asked for two VST folders i.e. one for 32bit and one for 64bit Vsts. I can see the Alloy DLL's in both:
    - C:\Program Files\Cakewalk\Vstplugins
    - C:\Program Files (x86)\Cakewalk\Vstplugins

    I could try disabling/enabling the DirectX/Vst versions of Alloy 2.


    Any other ideas?
    #4
    tonydude
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    Re:X2 + Alloy 2 crash 2012/12/31 15:53:44 (permalink)
    I've sent the dump file to Cakwalk (problem 14241).
    #5
    dcasey
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    Re:X2 + Alloy 2 crash 2012/12/31 18:54:31 (permalink)
    tonydude - have you notified iZotope as well?  Do you have another machine or DAW (software) you can test with - just to see if it might be system related?  I assume you are loading Alloy from the vstplugins sub-menu rather than the Directx version via Audio FX -> iZotope -> Alloy 2 - correct?  

    I created a simple 1 stereo track project with Alloy 2 (2.01) in the FX bin and I can re-launch and re-open the project without problems.  I cloned the track several times and repeated the process - no issues.

    I created the original project in X2 then I upgraded to X2a, opened the project and cloned one of the tracks with Alloy; saved, then re-launched and re-opened again without an issue.  I tried the test with Alloy open (minimized) and that didn't make a difference.  I used some Pro Channel modules on tracks and the Master bus - then I really got dangerous and loaded iZotope Trash 2 in a track FX bin that has Alloy 2 in it, and that too was uneventful.  My last stab at messing things up was to put Guitar Rig 5 in the Master bus, and a 32-bit Voxengo plug on one of the tracks - still no issues.  Sorry, I don't have Ozone on this machine - surely that would have done it.  The project is 44.1/24-bit - if that matters.

    I did this test on my laptop; an Intel i3 M 370 based machine with 8GB of RAM, Win 7 64-bit Home Premium, and an Echo Audio Indigio IOx audio interface.  I haven't installed X2 on my main DAW yet - I'm not quite ready to take that leap of faith.


    DAW: i7920, 9GB, Win7 x64 / Presonus Firestudio Project (2), Firestudio Tube, Monitor Station, Faderport, Sceptre S8's/ Frontier Design Tranzport / M-Audio Midisport 4x4 / Roland GR-55, GI-20, VG-8 / Novation 25 SL MKII / Alesis 720 DSP / Sonar X3 PE / Vienna Ensemble Pro / Voxengo / iZotope / NI / IK / eieio

    VSTi Server 1: AMD FX-8350, 16GB, Win7 x64 / Komplete / Vienna Ensemble Pro

    VSTi Server 2: AMD A6-3670K, 16GB, Win 7 x64 / Echo Gina24 / Vienna Ensemble Pro 


    www.soundcloud.com/dannycasey 
    #6
    stratman70
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    Re:X2 + Alloy 2 crash 2012/12/31 20:10:10 (permalink)
    Hey Tony
     
    Just as a matter of reference I use Alloy 2 on almost every track in every project. No issues with it at all. None with alloy 1 or Ozone 4 and 5. They are the most stable plugs i have bar none.
    My specs are below.

     
     
    #7
    tonydude
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    Re:X2 + Alloy 2 crash 2013/01/01 05:52:01 (permalink)

    It's being loaded via Audio FX -> iZotope -> Alloy 2 on each track and didn't use Clone Track.

    It's the same physical PC albeit I have performed a clean install of Windows 8 (previously was Win7).

    There is another PC downstairs, it's the girlfriends Win7 Media Centre box... so will have to wait until Coronation Street isn't on(!)


    I've created a 'test crash' project, so far:
    - created 4x empty tracks added a fresh instance of Alloy 2 to each
    Test Crash Project re-opened OK - puzzling so far!

    What about the settings of my Quad Capture? I have Audio Buffer set to 5 and a Buffer Size of 128 samples. Am recording in 44.4 KHz and 24bit.

    Haven't raise a support ticket with iZotope yet (I will) - but Alloy 2 has sent them crash information.

    Hope I can get some more information together - dump files are a lot of information to trawl through and time consuming for support. 

    Alloy 2 gets some amazing results... until I close and re-open the project. :-( I've been creating templates to try and retain my work.
    #8
    stratman70
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    Re:X2 + Alloy 2 crash 2013/01/01 10:28:40 (permalink)
    tonydude


    It's being loaded via Audio FX -> iZotope -> Alloy 2 on each track and didn't use Clone Track.

    It's the same physical PC albeit I have performed a clean install of Windows 8 (previously was Win7).

    There is another PC downstairs, it's the girlfriends Win7 Media Centre box... so will have to wait until Coronation Street isn't on(!)


    I've created a 'test crash' project, so far:
    - created 4x empty tracks added a fresh instance of Alloy 2 to each
    Test Crash Project re-opened OK - puzzling so far!

    What about the settings of my Quad Capture? I have Audio Buffer set to 5 and a Buffer Size of 128 samples. Am recording in 44.4 KHz and 24bit.

    Haven't raise a support ticket with iZotope yet (I will) - but Alloy 2 has sent them crash information.

    Hope I can get some more information together - dump files are a lot of information to trawl through and time consuming for support. 

    Alloy 2 gets some amazing results... until I close and re-open the project. :-( I've been creating templates to try and retain my work.

    Tony
     
    Wonder if it's Win 8? AS stable as Alloy and Ozone have been for me for years I would believe they are petty solidly built and win 8 wouldn't be an issue-But you never know I guess..
     
    I am going to install Win 8 on my laptop. When I do I'll see how Alloy 2 does with it. I'll follow the thread and once I get it loded I'll report back here. Hopefully I can do it this weekend.
    Hope you get it sorted out before that.

     
     
    #9
    tonydude
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    Re:X2 + Alloy 2 crash 2013/01/01 17:29:26 (permalink)
    Cheers for the help.

    It might be hardware... Windows is now failing to boot on that drive.
    Doing another re-install of all my music apps, will see how it goes. Thank god for the holiday period(!)



    #10
    backwoods
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    Re:X2 + Alloy 2 crash 2013/01/01 17:32:26 (permalink)
    All Izotope plugs working on my system win8/64bit

     
    #11
    tonydude
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    Re:X2 + Alloy 2 crash 2013/01/02 17:25:24 (permalink)
    I think it was hardware.

    Different hard drive for the O/S,  same Sonar project (with 4x track instances of Alloy)... no crash. 

    Tried half a dozen times and all fine.



    #12
    musichoo
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    Re:X2 + Alloy 2 crash 2013/01/02 20:54:02 (permalink)
    I am also an alloy 2 user and as far as I know, alloy 2 never crashses my Sonar X2 64 bit. I had installed my 32 bit vst and 64 bit vst on separate folder to avoid conflict and any uses of bitbridge if possible. I had also set my Sonar to run on run as adminitrator to avoid having trouble with some vst.
    #13
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