X2 Complete Screen Whiteout When Inserting Soft Synth

Several questions:

1.  What service pack are you running for Windows 7 Home premium x64?

2.  You mention an update.  What update was that?  X2a?

3.  How many hard drives do you use, what kind of transfer protocol do they use (SATA 2, SATA 3, SSD) and what is/are the RPM's for any of the drives?

4.  If you have more than 1 drive, how do you have them set up?  Windows will be on the primary drive - which drive holds applications, and which drive holds things like projects and sample libraries?

5.  What, if any, analysis and tweaking of any background services have you done, for purposes of minimizing latency and any conflicts? (some antivirus software, for example, interferes with audio processing, and downloading and running DPC Latency Checker will give you an idea of the latency situation on your machine).  If your computer was bought off the rack, it will likely have a bunch of bloatware on it that will bog down performance, etc.

6.  For your interface, is it plugged into a USB 2.0 or a USB 3.0 port? (some have issue with running in a USB 3.0 port)

7.  What settings do you have for your audio interface, for Sample Rate and ASIO Buffer size?

8.  In Sonar, what is the Sample Rate set to?  It must match the Sample Rate as set for the audio interface.

9.  In Sonar, what is the driver mode set to?

10. In Sonar, what is the bit-depth set to, and what is the Total Roundtrip latency showing as?

Let's start with the above, and go from there.  

I look forward to reviewing your responses, and to hopefully getting this worked out for you,

Bob Bone

If you're getting Teleport Server errors it means you're using Bitbridge to load a 32 bit plug-in in the 64 bit version. How many of your synths/plug-ins are 32 bit when you experience these issues?

musec03 -
 
This may help:
 
I was getting a variation of your problem (after loading a Soft Synth, things came to a standstill until I got a white screen flash - then back to normal). Also, I had a few crashes and Sonar X2a took a long time to load a project.
 
Dan Gonzales (@ Cakewalk) checked out a crash dump and suggested that I replace the "Legacy" drivers for my MIDIMan Keystation 49 (I loaded those when Windows Upgrade Advisor said my old drivers were not compatible with Windows 7 (Professional). The "Legacy" drivers don't pertain to your problem, but I threw that in that perhaps someone else may have that issue (I actually reloaded my original drivers and the keyboard is recognized by Sonar and it works fine).
 
Now, his other suggestion (that I think will solve your problem), was to run Sonar "as an Administrator". I changed the icon on the Taskbar to do that (as to not have to go through the manual steps each time) and the Soft Synth issue has gone and Sonar loads projects noticably faster.
 
Give it a shot,
 
Doug

Hello emwhy... I primarily employ 64 bit soft synths on projects for the moment. That's a good puzzler question as to why teleport bespeaks usage of 32 bit plugs... I suppose Perfect Space, and other audio fx are going to still be 32 bit which may provide some helpful feedback, Typically, I using DimPro 64, Rapture 64, Session Drummer 64, EZDrummer and Superior Drummer are both 64 bit... ONe thing to point out ...teleport server crashes when I do a VST scan I've been told that's no big deal. Thank You for Your Reply Roy

Hello All... It is 0105 here in Texas ...I've been at the recording desk since 1000 hrs "yesterday"... After a nights' rest I will return to answer these questions so we can get to the bottom of the situation. Thanks a lot Y'all Roy

musec03


Wow Bob... I will go about gathering proper factual answers to your questions. They're pretty darn comprehensive. Thanks A lot for caring enough to post your thoughts.

How could I not care after seeing that pretty dress in the profile pic?  YIKES! :)


I will stay with the thread, so answer when you can and I will try to help.


Bob Bone

The Teleport server is a pain, that's one of the main reasons I switched to jBridge for 32 bit plugs in SONAR. The only time SONAR gets "goofy" for me is when I'm loading a synth that requires a large amount of RAM. What is your system's RAM specs? Also did you reset your vsts and rescan after the X2a update?

HAHAHA! Thanks Bob!!! I always try to look pretty when meeting new folks... Brrrrrrrrrrrpppppppppppppppp!

  Hi emwhy... Yes I have rescanned all pugs after the X2a update...

  HI Bob... Rather interesting questions there... I'll type out more details in the morning... attempting to complete a theme song for a movie... of course, I'm using X2a... I'm always afraid of mobo updates after so many programs are installed and operating well. The G55 has 1 USB 2.0 port on the true left of the chassis near the HDMI port Thanks A Lot ...back in the AM

OK I did some research on my own system and I do occasionally get the white screen. It happens when loading projects that have Session Drummer and Dim Pro. Mainly because I think these synths are loading stuff into RAM while other things happening with the program as well before the project fully opens. It's an annoyance at this point, but no big deal.