musec03
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X2a Freezes Momentarily When Inserting Any Synth
Howdy All... I've posted this report before. After posting it, I got great help from Jim Roseberry in optimising my WIN7 based ASUS G55 laptop. Everything works great ...except the part when inserting any soft synth. What happens? After inserting the synth ...X2a goes into "mixdown" mode ...temporarily freezing the program. After a brief but complete screen whiteout ...everything is fine... Others have reported very closely matching circumstances. I know this is a bug because it did not occur before updating to X2a. This system is really tweaked well by Jim ...it's doing some very complicated things admirably.
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tomixornot
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/23 01:57:16
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Can you try to move the mouse to the taskbar (so the taskbar comes up.. assuming you have it set to auto hide) and see if the Sonar unfreeze almost immediately ? In some situation, this may help my system to respond faster.. but this is not a solution.
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Daylaa
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/23 04:35:47
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This is one of many bugs I also encounter. Just incase there's a link, I also have freezes on Pro channel eq and when switching between screen sets. Do you?
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Shambler
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/24 10:47:48
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Do you notice too that when this is happening Sonar shows "Processing Tracks" progress bar in the control bar? I just noticed this the other day.
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CJaysMusic
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/24 12:40:18
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Are you sure its just not loading the soft synth's samples into RAM? I do not get any delays or freezes with the Pro-channel, but the soft synth could be because its loading into RAM in real time CJ
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Shambler
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/24 13:09:32
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This freeze never happened in X1 or X2, only since the X2a patch.
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rbecker
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/24 13:34:30
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Shambler This freeze never happened in X1 or X2, only since the X2a patch.
That has also been my experience. The delay is about 3-4 seconds, then a flash of white and everything is back to normal.
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musec03
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/24 14:36:57
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I think we're all having a similar experience ... CJ... it is beyond me to surmise anything... it doesn't have to do with the samples loading ...that I know of ...but it's a darn good guess. Perhaps the software is now processing things differently as of X2a Daylaa ... I encounter this situation when inserting soft synths only... Shambler ...YES! it acts as if it's mixing tracks rbecker: we have similar systems as reported in our sigs ...although I'm sure it isn't unique to our system setup, that information could lead to a path of resolution...
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Shambler
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/27 14:11:02
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I did a windows update today and I've just noticed my current project isn't doing it anymore. Might just be a coincidence though.
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rbecker
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/28 11:48:41
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I just moved from X2 Studio to X2 Producer. The problem seems to be gone.
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musec03
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/28 13:17:03
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rbecker: That is indeed interesting! Which updates were they? ...and I wonder what they may have addressed relative to a program perfoming something like a mix down every time a soft synth is inserted into a project.... Thanks!!!
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rbecker
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/28 13:30:51
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musec03 rbecker: That is indeed interesting! Which updates were they? ...and I wonder what they may have addressed relative to a program perfoming something like a mix down every time a soft synth is inserted into a project.... Thanks!!!
I am not sure how to answer as to "What updates...", but I downloaded Producer from Cakewalk just a couple days ago, so I assume it is the latest and greatest, as opposed to a disk that was sitting on a shelf somewhere for several months.
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musec03
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/29 22:40:23
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I'm sorry rbecker... it wasn't you who reported this...
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musec03
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/29 22:41:30
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Howdy ...the windows updates you mentioned ...were they the latest from MS?
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Theycallmefree
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/30 00:49:06
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☄ Helpfulby musec03 2013/06/30 01:35:40
Screens going white tells me that this could be something to do with a graphics card. Graphics cards have priority status in a PC. I have read some reports of gitters happening to in the screens. I myself have a Nvidia, and I have heard all sorts of stories about graphic card issues with DAW's. Drive upgrades for graphics cards can be a real nightmare too. I do not get any delays with synths, but I was getting crashes for a while opening and closing pro channel. That seems to have corrected itself after I reformated my pc. Not sure about this either, but I am very careful about 3 party plug ins. Then there are many that only work with 32 bit, so check that as well. You can try plug in manager and disable plug ins that do not belong. Check your video card settings. Then another issue can arise from having multiply sound card drivers happening. I for instance use synths with a different sound card than my break out box, so make sure you have all that properly adjusted. It might be trying to communicate through another driver as you enter the synth, and the graphics card doing something causing the white screens. I don't have a fix, but have experienced similar things that seemed to sort out when properly adjusted. One last thing I have seen happen was when I had several different bit rates goign on I experienced some wierd issues. Like if one track is or was 48000, and some others 44100 etc..I have had to scrap some templates and get all that flowing better.
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Kev999
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/30 01:14:30
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rbecker ...I downloaded Producer from Cakewalk just a couple days ago, so I assume it is the latest and greatest, as opposed to a disk that was sitting on a shelf somewhere for several months. The download does not include the X2a update, which needs to be installed afterwards.
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musec03
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/06/30 01:33:50
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I just downloaded, installed latest Win7 updates plus latest nVidia video card update ...no improvement for soft synths....
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Johnny5078
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 10:16:08
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Thanks all for the follow up. I am going to try a couple of things and call Support if no result. Will let you know if I find anything. PS...I have all the latest Windows updates so I dont think that is it. John
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daveny5
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 10:38:07
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I only have a slight delay when adding softsynths and the OP's computer is a lot newer than my old Quad2Core. I have a graphics card, but its old too. What is your computer's rating on the Windows Experience Index? (Computer-Properties). Mine is 5.7 because of the graphics card, but my CPU and RAM are rated 7.1. That might shed some light on the bottleneck. I'd also suggest you run a full antivirus/malware scan, memory test and disk scan. This sounds like a hardware issue to me and not a Sonar issue. In Sonar, do you have Use Multiprocessing Engine and use MMCSS checked in Preferences - Audio - Playback and Recording? If not, you should. Do you have Read and Write Caching enabled in Sync and Caching? Those should also be checked. EDIT: I did notice that when I add Dimension Pro, there is a slight delay (no white screen though) and it does say "Processing Tracks" in the Sonar display. Maybe that's just a funky way of saying "Loading" when its loading the softsynth. I turned off AutoSave and it still does it.
post edited by daveny5 - 2013/07/19 11:21:16
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John
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 10:39:04
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Are you inserting the soft synth while the transport is active i.e. playing?
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bitSync
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 11:16:59
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musec03 What happens? After inserting the synth ...X2a goes into "mixdown" mode ...temporarily freezing the program. After a brief but complete screen whiteout ...everything is fine... Others have reported very closely matching circumstances.
I get this, although not a "complete screen" whiteout; the complete area inside the Sonar X2a application window goes white for a few seconds but the application window itself is still visible. A bit unsettling.
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daveny5
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 11:26:57
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I GOT IT!!! The delay occurs when you add an Instrument Track or a MIDI and/or Audio track or any of the options in the Insert-Softsynth dialog. If you want to get rid of that delay, don't have it insert any tracks when you insert a softsynth. Still doesn't explain why some of you are getting a white screen, but that could just be the time it takes your computer to process inserting the new tracks. Try just inserting some tracks and see if you get the same effect.
post edited by daveny5 - 2013/07/19 11:40:54
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Wookiee
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 12:02:12
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I have been seeing this since the last round of .net updates from the demons at Microsoft. Not sure what parts of SONAR, if any. use use .net. My windows rating is all above 7.1 apart from the graphics card.
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lawp
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Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 13:01:27
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Whitescreen normally means the ui is waiting for a response from something
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Johnny5078
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Possible Work Around - Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 13:58:12
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Ok, I updated everything all drivers etc. Still happening even in a blank project. Inserting synth with or without tracks didn't make a difference. Sometimes the delay time is long....1 minute +. I called support and we tried deleting older midi drivers but it didnt help. But I think I may have stumbled on a work around. When the synth is loading and it says processing tracks click or right click on X2 in the task bar to minimize it. Then click on it in the task bar to bring it up again. I tested this and in 99% of the times when Sonar maximized the synth was loaded and I could move forward. If you were having the problem. See if this works for you. Let me know. Ok back to work.... System Specs - Lenovo Workstation Laptop. 12 gig ram. 2 SSD drives. Win 7 64bit all latest drivers. VS 100 System.
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Noel Borthwick [Cakewalk]
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Re: Possible Work Around - Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 14:54:55
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Weird symptoms. My gut feeling is this doesn't have anything to do with actually inserting a synth but something stealing away focus from the application and preventing the UI from running.
Can you try a few tests: - Try inserting a small synth like one of the P5 synths or TTS1 and see if you see the same lag. - Try picking insert synth and then immediately cancelling from the dialog without actually inserting a synth. Do you still see this lag? When you get the lag try moving the cursor to the taskbar or clicking on a different app window and then click back to SONAR. Does this bring the UI back to life?
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Johnny5078
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Re: Possible Work Around - Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 22:29:22
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Hi Noel, I tried inserting TTS1 into an empty project and had the same lag. I tried a few other synths all had the same issue. Some lag more than others. However in every case when I went to the task bar and clicked and right clicked to minimize Sonar when I maximized the synth was available immediately. I did also try to insert and cancel and did notice a delay. Maybe not as long but at least 10 - 20 seconds where I could not do anything. Hope this helps. I will almost always have to go through this min max process as the delay on my system is extensive but no other issues anywhere else...... Thanks, John
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musec03
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Re: Possible Work Around - Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/19 23:15:59
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THANKS EVERYBODY!!!!! ....I have called in a problem report in case it is available to Cakewalk personnel for review.... Noel ...I"m glad you stopped by ...that is a good sign things will pick up on this issue as more report the same circumstance... ...a recurring statement is "it began after installing X2a" ...which is my situation If we could get Jim Roseberry in on this conversation it may help to highlight technical aspects I am unable to explain... Jim consulted with me in this matter ...we spent quite a lot of time disabling many possible problems in software ...drivers, etc Jim's tech fees are very reasonable and my rig does run more smoothly... ...daveny5 ...Thanks for the helpful interest. my rating for this computer is 5.9 ...that's based on the primary data disk transfer rate ...the lowest of all ratings ...the rest are all over 7.3 & go up to 7.8 I am scheduling a down time to have this computer "cleaned" by a tech. The guy is keyed into A/V machines, so he's prepared to hash out any "problems" after disabling the windows services he knows to be unnecessary.
*** Noel or anyone ...isn't there a Cakewalk bulletin describing (all) Windows services one can disable to improve SONAR"s performance? IN SUMMARY ...I'm as sure as I can be this is a software / programming issue associated with a part of X2a as it works with all the MS updates we're confronted with in Win7 & Win8. I never leave out "operator error" but in this case ... a reputable, knowledgeable individual guided me through a comprehensive exam of my hardware and software ...but rates, drivers, etc...
there are reports of the problem occurring after installation of X2a and there are reports of it "going away" after MS Windows "latest updates" ...it may be thin but one deduction could relate these two... NOTE ...I am not qualified to make a definitive statement to that effect...
Again ...Thanks Everyone
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icontakt
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Re: Possible Work Around - Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/20 03:25:14
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Noel Borthwick [Cakewalk] Can you try a few tests: - Try inserting a small synth like one of the P5 synths or TTS1 and see if you see the same lag. - Try picking insert synth and then immediately cancelling from the dialog without actually inserting a synth. Do you still see this lag? When you get the lag try moving the cursor to the taskbar ....... Does this bring the UI back to life?
1. Yes 2. No 3. Yes, immediately (when I click the taskbar)
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Resonant Order
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Re: Possible Work Around - Re: X2a Freezes Momentarily When Inserting Any Synth
2013/07/20 12:23:35
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I read the post about windows update fixing the lag problem, so I decided to give it a test. After my last round of updates, something was borked, and I ended up rolling back. Decided to give it a try today, and all the windows updates installed smoothly with no problems. I tested X2 with Omnisphere since that's the synth that gives me the most trouble. It can take anywhere from 10 seconds to a couple of minutes to load depending on how large the samples are with a particular patch. I will usually get the freezing UI, white screen, and it was a 50/50 chance that the synth would load or X2 would just freeze, and changing patches was just as problematic. It was one of the main issues that had me seeking out other hosts. In Reaper, Omnisphere would load immediately, never crashed, and switching the patches wasn't a problem. It behaved like I expected it to. I've been testing/playing with X2 all morning after the updates, and now X2 is just as snappy as Reaper. It's really a night/day difference. What it changed I have no idea, but a definite improvement that builds my trust in the X series. Omnisphere now loads immediately without freezing, and so do all the patches. I also seem to have lost the glitches in the media browser where I'd have to click on a wave several times to get it to play. Fluid and plays back perfectly. Some of my earlier problems disappeared when I upgraded my Lynx drivers, and now the windows updates seem to have taken care of the rest. Makes me think that there was some kind of error that was preventing all my hardware from communicating with the software properly. If this is the experience others have had since the start, no wonder this forum is so divided.
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