X2a stability

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dorism
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2013/05/14 03:48:47 (permalink)

X2a stability

Still persevering with X2a - overall I think stability is better than it was- still more crashes than x1d or 8.x but going in the right direction. My major beef at the moment are the graphical bugs. Sometimes hitting solo or mute causes the sort of 'ripple' effect through the project as the screen gets redrawn, track by track. It is bizarre and pretty embarrassing when working with others. I also have the dreaded moving bug - i.e. when you try and move a clip to another track but it jumps around - everywhere in fact except where you want to put it. Its got so bad I actually tried to download a Cubase 7 demo - however they expect you buy a dongle to try it! major fail from Steinberg. Fingers crossed for a major bug release soon.

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    Paul P
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    Re:X2a stability 2013/05/14 12:22:11 (permalink)
    dorism : "My major beef at the moment are the graphical bugs. Sometimes hitting solo or mute causes the sort of 'ripple' effect through the project as the screen gets redrawn, track by track. "

    Redrawing much more that is necessary is an easy way cover up less than perfect graphics handling. In a fast enough system it can go unnoticed but your's sounds like it's a bit underpowered if you see things happening bit by bit.

    Maybe this causes other problems as well, Sonar doesn't seem to like running on a less than optimal system.
    X2a appears to be quite a bit more power hungry than X1 or X2.



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    #2
    dorism
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    Re:X2a stability 2013/05/14 12:41:04 (permalink)
    Hi Paul, my PC is a HP Z420 with a dedicated graphics card - way more powerful than I probably will ever need lol :) I didn't have nay issues like this with X1. I think you are on to something though - it is as if the redraw of the screen has ground to a halt. its bizarre. cheers Michael

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    #3
    TraceyStudios
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    Re:X2a stability 2013/05/14 12:42:42 (permalink)
    my system running X2a is pretty solid. I did have lots of issues at first, but I went back and made sure I had service pack 1 for windows 7 and all the required patches. Every now and then I get a crash, but they are few and far between.  There are a few bugs that I have learned to work around. Even with the bugs, I like it much better than the prevous version I was using. So make sure you have all the service packs for your version of windows, and patches. Like Paul mentioned, is your computer powerful enough or suited for Sonar X2a ?

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    rcklln
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    Re:X2a stability 2013/05/14 12:47:51 (permalink)
    "My major beef at the moment are the graphical bugs"


    Same here, the now time marker disappearing, PRV glitches - I opened a ticket with them months ago and still have no resolution. 
    #5
    dorism
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    Re:X2a stability 2013/05/14 14:55:59 (permalink)
    I just updated my graphics driver - no difference. What a mess. In 12 years of sonar ownership this is the worst product I've used from the normally reliable cakewalk. Really disappointed by the poor QC and lack of bug fixing. Poor show.

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    #6
    dorism
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    Re:X2a stability 2013/05/14 17:16:02 (permalink)
    Spent about 2hrs submitting bug reports this evening! Onwards and upwards.

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    #7
    OBHave
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    Re:X2a stability 2013/05/14 20:08:55 (permalink)
    I thought I'd give X2a a go this week after being very disappointed in the stability of X2.

    I too have been seeing a 'ripple' or 'shudder' effect in the graphics after maximising then minimising a track, and my audio drops out when adjusting EQ bands on the ProChannel.  I can adjust the Sonitus EQ till the cows come home without any issues to speak of, so I suspect there's something screwy going on with the ProChannel graphics.  We're not talking big projects loaded with soft synths and plugins either.  My PC is only 6 months old, 16GB RAM, i5 processor, dedicated graphics, Win7 with latest service packs, latest video drivers etc.

    X1d runs a lot smoother and 8.5 is golden.  X2 and X2a are stinkers (for me) though.  I'm not about to change my PC to make X2 run - auditioning other DAW's seems like a better route at this point.
    #8
    rodreb
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    Re:X2a stability 2013/05/14 20:36:19 (permalink)
    On the Quad Curve EQ, moving a node up goes pretty good til I get near the top of the range then, it goes wonky!



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    #9
    dorism
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    Re:X2a stability 2013/05/15 16:09:31 (permalink)
    I don't really want to move to another sequencer - I've been a loyal cakewalk customer for over a decade. I really like Sonar and I especially appreciate this forum - I lurk more than I post but its been an invaluable resource for me. I've learned loads. I've invested so much time in Sonar I pretty much know it back to front - the prospect of moving to another sequencer scares the beejesus out of me as it will be like starting again. In saying that though - I need to be able to get work done. At the moment I don't see X2 as being stable enough to do serious work in especially with clients in the room - as the graphical glitches make Sonar look pathetic. Every crash, glitch or bug steadily destroys confidence in the product and ultimately the brand. Gong back to X1 or 8.5.3 means losing functionality and some cool new features I am now accustomed to. I'm going to hang about for a wee while and pray for x2b. I'm hanging in there because Cakewalk up to this point haven't let me down but at some point soon I'm going to have to make a decision. I cant keep working in this environment - it needs sorting.

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    #10
    chuckebaby
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    Re:X2a stability 2013/05/15 16:27:39 (permalink)
    I have a real bottom of the line graphics card in my rig and I haven't had this problem ever (the ripple effect)
    if you mean the tracks jumping when clicking on a tracks focus, yes but only when that track is near the border.
    I seem to know this so I just don't click on things near the border of my view.
    ive actually had really good performance with x2a and have been very productive.
    im creating tutorials with it and haven't been let down much, matter of fact at all.
    just a few things id like to see better, like take lanes, staff view.
    besides that, very productive, a lot better than x1d in my eyes.
     
    but that's the crazy thing, I hear many different things from many different people.
    which leads me to believe its got to be everyone os running a different set up and those elements come in to play as well.

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    #11
    dorism
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    Re:X2a stability 2013/05/15 17:34:59 (permalink)
    glad to hear you are having success with X2 Charlie. Good to hear. Its the PC lottery!:) Frustratingly I run a Z420 from HP - which is one of the approved/recommended desktops for sonar compatability on Cakewalks website

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    #12
    gswitz
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    Re:X2a stability 2013/05/15 17:56:03 (permalink)
    If you think you're having troubles with your graphics card, you can disable it and go with windows default drivers and see if that helps.

    StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
    I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
    #13
    chuckebaby
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    Re:X2a stability 2013/05/15 22:13:46 (permalink)
    dorism


    glad to hear you are having success with X2 Charlie. Good to hear. Its the PC lottery!:) Frustratingly I run a Z420 from HP - which is one of the approved/recommended desktops for sonar compatability on Cakewalks website

    im sorry to hear that man. I hope things work out for you.
    maybe I shouldn't have posted.
    I don't want to seem like the guy saying,"sorry im fine"
    hope it didn't come out that way.
     
    my best to you in this world of madness sir.
     
    good luck :)

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    chuckebaby
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    Re:X2a stability 2013/05/15 22:15:10 (permalink)
    chuckebaby


    dorism


    glad to hear you are having success with X2 Charlie. Good to hear. Its the PC lottery!:) Frustratingly I run a Z420 from HP - which is one of the approved/recommended desktops for sonar compatability on Cakewalks website
    im sorry to hear that man. I hope things work out for you.
    maybe I shouldn't have posted.
    I don't want to seem like the guy saying,"sorry im fine"
    hope it didn't come out that way.
     
    what are you using as a soundcard ?
     
    my best to you in this world of madness sir.
     
    good luck :)



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    #15
    dorism
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    Re:X2a stability 2013/05/16 02:42:33 (permalink)
    Hi Charlie, not at all. Always good to hear good news. :) I'm using a Focusrite LE. I reported a bug to Cakewalk. I've noticed some of the track icons are not displaying properly. My gut feeling is I have a corrupted project. It would explain some of the weirdness. cheers Michael

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    #16
    Bristol_Jonesey
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    Re:X2a stability 2013/05/16 04:48:17 (permalink)
    rodreb


    On the Quad Curve EQ, moving a node up goes pretty good til I get near the top of the range then, it goes wonky!


    Just a thought - The EQ plot has an auto scaling feature that will zoom as appropriate, depending on how much gain you're adding/subtracting.

    Are you sure you're not seeing this?

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    #17
    Bajan Blue
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    Re:X2a stability 2013/05/16 07:00:05 (permalink)
    Gong back to X1 or 8.5.3 means losing functionality and some cool new features I am now accustomed to



    Michael
    I appreciate what you are saying here and it is one of the reasons that I went back to X1 almost immediately after installing and trying X2 for a week or so way back in September last year.
    For me some of the graphics bugs were a real deal breaker.
    So back to X1 for stability issues and also so I wouldn't get use to anything I might like in X2!!!
    When the first patch came out, I installed it right away, but to be frank, it didn't seem to improve things much, so back to X1!


    I have now owned X2 since September 2012 - like yourself I am a very long term Cakewalk user - I started with Guitar Tracks many many years ago.


    I do feel Cakewalk are dropping the ball with this lack of bug fixes - I know some are weird and almost seem machine specific, but enough people are reporting the same sort of things that Cakewalk should / must be aware that they need to do more with regard to these problems.
    X2 is a PREMIUM product both cost wise and feature wise.
    It is being let down by sloppy "after sales" care so to speak.
    I never thought I would say this, but I am becoming  a little concerned that Cakewalk's customer care / support could be following the Native Instruments model!!!!!!!!
    I think they need a rethink. There are other options available and whilst I have no desire whatsoever to swap DAW's just like that, this lack of support from Cakewalk would most certainly preclude me from purchasing any paid upgrade / new version of Sonar at the moment.
    If they do not fix X2, this will probably be my last Cakewalk purchase.
    X1 works for me and I shall just keep to that and investigate other products.

    Nigel

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    Guitarpima
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    Re:X2a stability 2013/05/16 08:42:09 (permalink)
    I find X2a 64bit to be very stable provided you don't use 32bit plugs. I notice graphical bugs here and there but they are just annoying. Sometimes I have to switch screensets back and forth to get the inspector to change to the highlighted track and some draw issues in the CV. I don't recall having the QCEQ line problem lately but have noticed it in the past. I'm glad that jumpy CV stopped. That was the most annoying of all.

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    rcklln
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    Re:X2a stability 2013/05/16 09:16:59 (permalink)
    I have reinstalled drivers and done everything to fix the graphic glitches with no success. The issues persist with the default windows driver. I even sent Cakewalk a link to a Groove3 video which clearly shows the PRV issues I am having.

    "I find X2a 64bit to be very stable provided you don't use 32bit plugs."

    Outside of the graphic issues, that's another problem. BitBridge will eventually crash any of my projects with 32 bit plugins - even when trying to use Cakewalks own Sound Center. For those trying to help, I am aware of JBridge. 

    Fortunately I still have my older 32-bit 8.5.3 system running and ready to go when I need it.







    post edited by rcklln - 2013/05/16 09:27:50
    #20
    OBHave
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    Re:X2a stability 2013/05/16 19:29:55 (permalink)
    Bajan Blue



    Gong back to X1 or 8.5.3 means losing functionality and some cool new features I am now accustomed to



    Michael
    I appreciate what you are saying here and it is one of the reasons that I went back to X1 almost immediately after installing and trying X2 for a week or so way back in September last year.
    For me some of the graphics bugs were a real deal breaker.
    So back to X1 for stability issues and also so I wouldn't get use to anything I might like in X2!!!
    When the first patch came out, I installed it right away, but to be frank, it didn't seem to improve things much, so back to X1!


    I have now owned X2 since September 2012 - like yourself I am a very long term Cakewalk user - I started with Guitar Tracks many many years ago.


    I do feel Cakewalk are dropping the ball with this lack of bug fixes - I know some are weird and almost seem machine specific, but enough people are reporting the same sort of things that Cakewalk should / must be aware that they need to do more with regard to these problems.
    X2 is a PREMIUM product both cost wise and feature wise.
    It is being let down by sloppy "after sales" care so to speak.
    I never thought I would say this, but I am becoming  a little concerned that Cakewalk's customer care / support could be following the Native Instruments model!!!!!!!!
    I think they need a rethink. There are other options available and whilst I have no desire whatsoever to swap DAW's just like that, this lack of support from Cakewalk would most certainly preclude me from purchasing any paid upgrade / new version of Sonar at the moment.
    If they do not fix X2, this will probably be my last Cakewalk purchase.
    X1 works for me and I shall just keep to that and investigate other products.

    Nigel

    Couldn't have said it better, Nigel.  Some of the features in X2 looked attractive in the promos, but I've had 0% use out of them due to stability probs.  I've been on the Cakewalk train since Sonar 2, but this has been the most disappointing release yet for me.  FWIW, I consider 8.5.3 a high point and I'll likely stick with 8.5.3 and X1 for as long as possible.
    #21
    dorism
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    Re:X2a stability 2013/05/17 05:07:19 (permalink)
    Nigel - you've hit the nail on the head. I'm going to have to go back to X1 - which I'm really not happy about - and wait for X2 to be fixed. In the meantime I'm going to start sizing up alternatives.

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    #22
    benjaminfrog
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    Re:X2a stability 2013/05/17 06:50:09 (permalink)
    dorism:

    "Spent about 2hrs submitting bug reports this evening! Onwards and upwards."


    Thank you, dorism! 

    I've submitted 5 or so manually as well as the 50+ automated ones when it's crashed, but have lost steam on it as, so far as I know, only one's been sent to development so far, even though they're all reproducible - at least the ones I've submitted manually. 

    I miss the stability of X1d, but have to say that, given some of the new features in X2, it's hard to imagine going back to it. 

    That said, I wish Cake would be more communicative about when the next update will be coming down the pike - or, for that matter, more communicative in general. It's been nice to see Andrew on the forum a few times recently, but, as others have noted from time to time, I sure miss the regular presences of Seth and Brandon.

    I hope we all get relief soon from at least some of the many bugs in X2. It's great in design; the execution... not so much.


    #23
    dorism
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    Re:X2a stability 2013/05/17 18:11:46 (permalink)
    I've gone back to X1d. Nothing back from Cakewalk support since I raised the bugs. I've started looking at Cubase 7 & Pro Tools 10 - an eye opening experience. I downloaded the Reason 7 demo, just to try out its audio quantising/time stretching functionality - it is light years ahead of Sonar - much more instant, accurate and easy to use. Not that Reason would tick all of my boxes but its interesting to see where the competition is these days. Even Studio One looks competitive. I think I'd jump onto Cubase 7 right now looking at the reviews and feedback from forums. Just wish it wasn't circa £500!

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    #24
    robert_e_bone
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    Re:X2a stability 2013/05/22 21:53:13 (permalink)
    dorism


    I've gone back to X1d. Nothing back from Cakewalk support since I raised the bugs. I've started looking at Cubase 7 & Pro Tools 10 - an eye opening experience. I downloaded the Reason 7 demo, just to try out its audio quantising/time stretching functionality - it is light years ahead of Sonar - much more instant, accurate and easy to use. Not that Reason would tick all of my boxes but its interesting to see where the competition is these days. Even Studio One looks competitive. I think I'd jump onto Cubase 7 right now looking at the reviews and feedback from forums. Just wish it wasn't circa £500!

    Just a bump to get this thread active again - per my reply to a different thread.  I'll try to review this one in a little bit - right after I try to convince my homemade soup to cooperate with me - it's taking FOREVER.


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    clintmartin
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    Re:X2a stability 2013/05/22 22:00:08 (permalink)
    Another crash tonight. I sent a report.

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    #26
    robert_e_bone
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    Re:X2a stability 2013/05/23 01:51:25 (permalink)
    dorism


    Still persevering with X2a - overall I think stability is better than it was- still more crashes than x1d or 8.x but going in the right direction. My major beef at the moment are the graphical bugs. Sometimes hitting solo or mute causes the sort of 'ripple' effect through the project as the screen gets redrawn, track by track. It is bizarre and pretty embarrassing when working with others. I also have the dreaded moving bug - i.e. when you try and move a clip to another track but it jumps around - everywhere in fact except where you want to put it. Its got so bad I actually tried to download a Cubase 7 demo - however they expect you buy a dongle to try it! major fail from Steinberg. Fingers crossed for a major bug release soon.
    I did some hunting around for other threads with screen redraw issues reported, for X2, and found the following thread:


    http://forum.cakewalk.com/tm.aspx?m=2745317


    Something perhaps going on with the auto-zoom feature, and a suggestion that turning that off causes the redraws to instantly fix themselves.


    Here is another thread on redraw/graphics:


    http://forum.cakewalk.com/tm.aspx?m=2711798


    There was one other thread suggesting performance may benefit for graphics by using the Windows video drivers, rather than video-card drivers.  I didn't include it because the above is pretty much the content of it.


    I will look into this more during the day Thursday.


    Bob Bone




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    #27
    dorism
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    Re:X2a stability 2013/05/23 02:14:37 (permalink)
    thanks Bob. much appreciated mate. I have checked out the threads. looks very similar to the issues I'm seeing. I'll try out some of the suggestions and see if it makes any difference.

    www.thehadroncollider.co.uk
    #28
    dorism
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    Re:X2a stability 2013/05/26 17:36:56 (permalink)
    Went back to a brand new fresh build of W7. Same issues. I am gutted. Thank you for all the assistance guys. Much appreciated I've ordered Cubase 7 but I'm not abandoning Sonar completely. I still think it will come good with some serious bug fixing. Fingers crossed there will be a x2b release which nails it. Learning curve time again.

    www.thehadroncollider.co.uk
    #29
    robert_e_bone
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    Re:X2a stability 2013/05/26 19:47:37 (permalink)
    dorism


    Went back to a brand new fresh build of W7. Same issues. I am gutted. Thank you for all the assistance guys. Much appreciated I've ordered Cubase 7 but I'm not abandoning Sonar completely. I still think it will come good with some serious bug fixing. Fingers crossed there will be a x2b release which nails it. Learning curve time again.

    Hi - sorry the Win 7 load didn't help - it was certainly worth a try.


    You had indicated you were going to try out some of the stuff per the links I posted earlier, but I do not see any post back from you indicating which of those you tried, and what specific results resulted.


    Can you please post back with as much detail as possible, on which of those things you tried, and what happened?


    I will also take a spin back through this thread and see if I perhaps missed something, or maybe the little light bulb in my head will go off with some new direction of hope.


    Thanks, 


    Bob Bone



    Wisdom is a giant accumulation of "DOH!"
     
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    #30
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