X3 Crashed instantly on first project I opened (SOLVED)

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benjaminfrog
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2013/09/28 17:30:17 (permalink)

X3 Crashed instantly on first project I opened (SOLVED)

I guess I'll be finishing that one in X2 (it still opens fine in it). Using safe mode reveals that the problem seems to be with a plugin, though I haven't taken the time to disable them one at a time to find the culprit. Disappointing though - especially as an initiation to the new version.
post edited by benjaminfrog - 2013/09/28 18:11:21

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    benjaminfrog
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 17:35:15 (permalink)
    Hmm... alright, I've narrowed it down to a Waves plugin. Are there known issues with any Waves plugins in X3?

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    Ryan Munnis [Cakewalk]
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 17:36:45 (permalink)
    Sorry to hear!
     
    Noel was discussing how much work actually went into compatibility between SONAR and Waves recently actually.
     
    Have you attempted the steps in this article? http://www.cakewalk.com/Support/kb/reader.aspx/2007013315

    Ryan Munnis
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    #3
    benjaminfrog
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 17:47:01 (permalink)
    Thanks, Ryan. Doing the rescan now. I'll let you know.

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    benjaminfrog
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 17:49:14 (permalink)
    No, unfortunately, same deal. Still crashing after the rescan.
     

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    Ryan Munnis [Cakewalk]
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:07:09 (permalink)
    Can you send a report in through the Fault Reporter? Tell it you want to be notified of the outcome. It will assign you a "CWBRN" number so that we can trace the report. It might take a bit to analyze but we should definitely capture what's happening.
     
    What version of Waves are you using? Which method of authorizing are you using?

    Ryan Munnis
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    benjaminfrog
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:10:39 (permalink)
    Thanks for your help, Ryan. I think I've figured it out.

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    Ryan Munnis [Cakewalk]
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:14:37 (permalink)
    Sweet!
     
    Let us know what you found. Would be good for all of us to know :)

    Ryan Munnis
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    benjaminfrog
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:24:33 (permalink)
    Sure, I think I had deleted a VST3-related Waves folder at some point thinking I wasn't going to need it (Oops!). X3 was trying to load VST3 versions of the VST2 Waves plugins in the project and was bombing out. As soon as I unchecked the "Replace VST2 Plug-ins When Opening Projects" box, I was able to load it fine.
     
    I've since tried reinstalling Waves, so that I'd be able to use the VST3 versions, but that didn't work. May need to do an uninstall first.
     
    Either way, I'm up and running. Thanks again for your help.
     

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    Ryan Munnis [Cakewalk]
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:30:06 (permalink)
    Thanks for following up. If you do encounter it again, definitely push it through so we can collect the crash data. We may be able to defend against it causing a crash.

    Ryan Munnis
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    Noel Borthwick [Cakewalk]
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:34:26 (permalink)
    Not if he deleted parts of the waves installation ;) still a reinstall of the waves plugs should have worked. Please Summit a crash dump. Let me know which waves plug and version it is. We have the full suite here and they work fine.

    Noel Borthwick
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    Ryan Munnis [Cakewalk]
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:50:54 (permalink)
    Maybe we could program it to delete the rest? ;)

    Ryan Munnis
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    benjaminfrog
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 18:51:03 (permalink)
    Weird. Okay. After rechecking the box, it's no longer bombing out. I guess the reinstall worked after all.

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    Dave Modisette
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    Re: X3 Crashed instantly on first project I opened 2013/09/28 23:58:43 (permalink)
    benjaminfrog
     As soon as I unchecked the "Replace VST2 Plug-ins When Opening Projects" box, I was able to load it fine.
     

    Where is this check box located?
     
    EDIT:  Nevermind. Found it.
     

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    scook
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    Re: X3 Crashed instantly on first project I opened 2013/09/29 00:00:32 (permalink)
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    Dave Modisette
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    Re: X3 Crashed instantly on first project I opened 2013/09/29 00:07:03 (permalink)
    Solved: Unchecking the "Replace VST2 Plug-ins When Opening Projects" box solved my problem.

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    CoteRotie
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    Re: X3 Crashed instantly on first project I opened 2013/09/29 00:37:29 (permalink)
    I had a similar issue, the very first project I opened caused X3 to crash.  It opened fine in X2.  I used safe mode to open it, not allowing any suspect plugs to load and it opened OK.  One of the things I did not allow was old Melodyne studio plugs.
     
    Could the fact that I had old Melodyne instances in the project cause X3 to crash?  X3 seems to have integrated my copy of Melodyne studio seamlessly, and it's running fine in the project now.
     
    I did send the crash dump files to CW, so hopefully they will be able to figure out what's going on.
     
    John

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