Teksonik
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X3 Producer Crashes on Open Today
Ok I had X3 Prod installed and working perfectly up to yesterday. After installing the SampleTank 3.3 update this morning X3 will no longer open. I can't imagine why updating ST would cause a problem as ST 3.3 works just fine in Reaper. Sonar normally loads up with no project so it can't be ST causing a problem in a project. I've done a reboot. I'm reinstalling X3 right now and the last resort will be a system restore and start all over. Any other ideas ? 
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scook
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Re: X3 Producer Crashes on Open Today
2014/12/03 10:18:40
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Don't have ST. Could an update to one program affect another yet leave similar programs untouched. Yes, the update may have affected a shared library used by only one of the programs. Usually crashes have some kind of message or minidump. Cakewalk support can read the dumps and help remove the guess work.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/03 10:19:38
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Ok a reinstall on top did no good. I still get: 
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/03 10:26:33
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For the record the ST 3.3 works just fine in Reaper, Orion and FL Studio and does not cause any errors with those programs. Also of interest Sonar X2 has stopped working as well. Anybody know where the Plugin Lists are saved ? I'm going to try deleting them and see if Sonar will open then.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/03 10:45:09
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Arghhhh. I give up. I've just uninstalled X2 and X3 and will do a fresh install of X3.
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mettelus
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Re: X3 Producer Crashes on Open Today
2014/12/03 10:51:16
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If you have system restore enabled, the simplest method is restore the most recent restore point. Not sure why such would occur... Is X3 hanging on the VST scan? Is it possible that something is open using your interface in exclusive mode?
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/03 11:03:03
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Complete Uninstall of both X2 and X3 and Reinstall of X3 did not work. Now I'm doing a System Restore.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/03 11:06:47
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mettelus
If you have system restore enabled, the simplest method is restore the most recent restore point. Not sure why such would occur... Is X3 hanging on the VST scan? Is it possible that something is open using your interface in exclusive mode?
X3 scanned and passed the ST 3.3 update but there was a brief message popup about files or something. It was too quick to read. I was thinking that the custom Plugin List might have gotten corrupted but you would think a full uninstall and reinstall would fix that issue. I'll let you know how the system restore goes.........
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Razorwit
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Re: X3 Producer Crashes on Open Today
2014/12/03 11:45:51
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Hi Teksonik,
This is probably of limited help for you, but I installed the ST3.3 update this morning and Sonar appears to be working fine. I know that's not much help, but it doesn't appear to be some kind of general bug with ST3 and Sonar.
Good luck,
Dean
Intel Core i7; 32GB RAM; Win10 Pro x64;RME HDSPe MADI FX; Orion 32 and Lynx Aurora 16; Mics and other stuff...
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/03 11:52:43
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Thanks that is a great help. That eliminates a bug with ST/X3 so it's system specific. I couldn't do a restore because my antivirus Bit Defender was blocking a file even when shut down. But since the failed restore Sonar will now open and functions fine except now Melodyne won't show in Region FX even though it shows in other hosts. I'm going out for awhile to clear my head and will tackle that problem later.
I think the Sonar issue had something to do with my AntiVirus but we'll see what happens after a fresh reboot.
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mettelus
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Re: X3 Producer Crashes on Open Today
2014/12/03 12:04:55
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Bit Defender is a fairly aggressive AV program... When you did the ST update was the file popup generated by BD? It is usually good practice to disable antivirus software during installations to avoid this (provided the install is from a veritable source).
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/04 09:08:39
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No there was no PopUp. I never disable Bit Defender and I've done dozens and dozens of updates and installations of various plugins, DAWS etc. The reason I have BD on the studio computer is because it's used for financial transactions as well although not for general web surfing. Anyway the issue appears to be solved as X3 has loaded and functioned perfectly after 3 cold boots with Bit Defender running and up to date. One of those Ghost in the Machine deals I guess. In a way the problem was a blessing. Due to the frustration caused by the issue it inspired me to get out of the studio to clear my head and I ended up having one the best days of hiking and photography I've had in a very long time. So perhaps there was some Divine Intervention at work...........:lol: Now I just have to work on the Melodyne issue which is no doubt something simple. I had it working before but now it won't show in the Region FX. It's installed because it does show in other DAWS. I'll be working on trouble shooting that issue later today........... 
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robert_e_bone
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Re: X3 Producer Crashes on Open Today
2014/12/04 09:19:34
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The suggestion of temporarily suspending antivirus software is something worth considering - I myself have had issues in the past with some antivirus software running while downloading (corrupted files), and installing (weird errors). They were not suggesting REMOVING your antivirus software - per your indications you like the one you are using. The suggestion is to only suspend it while doing your installation of the music software, and then you can make the antivirus software fully active right after you complete the music application software installation.
Hope that helps - it is just something to try, if still having issues, that does not involve making any permanent changes to your antivirus software, so it is certainly super simple to do and just as simple to undo.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/04 17:03:31
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Like I said I've done dozens of installs and upgrades and never had to disable Bit Defender. Including two previous upgrades to Sampletank and Sonar. Thanks for the suggestion but I don't see a need.
Anyway Sonar is working fine now but something has gone wonky with Melodyne in the process. I had it working just fine before but now it won't show in Region FX. I'm reading the help file now but I'm doing everything the same way as before. It shows up as a plugin and shows as being registered. Just doesn't show in Region FX when an audio clip or region of an audio clip is selected.......
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scook
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Re: X3 Producer Crashes on Open Today
2014/12/04 17:07:50
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The VST3 version is used for Region FX. Is the VST3 version showing up in the "Default all plug-ins" layout?
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/04 17:26:56
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Thanks I can back to say that the VST 3 version was not installed.....installing as we speak. Should work.....I'll let you know.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/04 17:28:16
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Yep that was it...........thanks again.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/04 17:31:49
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Oh and while I'm here pestering the heck out of everybody. During the time I was getting the crash on open issue I disabled the popup box that allows you to choose which project you want to load when you first start X3. Can't seem to find the option to turn it back on............... 
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scook
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Re: X3 Producer Crashes on Open Today
2014/12/04 17:33:38
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scook
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Re: X3 Producer Crashes on Open Today
2014/12/04 17:37:30
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The fastest way to install a different format of Melodyne is right-clicking on the Melodyne Singletrack entry in the Windows Control Panel > Programs, selecting change from the context menu then modify from the installer dialog.
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Teksonik
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Re: X3 Producer Crashes on Open Today
2014/12/04 18:00:46
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I've already got the VST 3 version installed. Thanks for Quick Start tip........that's what I was looking for but I was looking in preferences. Ok all is back to the way it was a couple of days ago so I won't bother you guys anymore. Thanks again for the help.
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scook
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Re: X3 Producer Crashes on Open Today
2014/12/04 18:08:31
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