Helpful ReplyX3 constantly re-boots my computer

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CBJ
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2013/12/15 22:05:25 (permalink)

X3 constantly re-boots my computer

Here's what I use for a Computer system in my studio
Intel based computer
  • RAM : 16gb
  • CPU : Intel Q9650 Dual Quad Core @3.0 ghz , with 12mb Cache
  • Motherboard : Gigabyte EP45T-UD3LR motherboard with LA775 Socket
  • Heavy Duty Power Supply : Anatec modular 1200 watt power supply
  • Video Card : Nvida GE Force 210 (Dual Head) with 2gb ram
4 Internal Hard Drives with 4 different operating systems accessed via a boot menu listed below
  • Boot Drive #1: 120gb Corsair SSD (Win 7 64bit OS)
  • Boot Drive #2: 2tb Seagate 7200 rpm (Win XP 32bit OS) Partition #1 (Used for Sonar 8.53 32 bit)
  • Boot Drive #2: 2tb Seagate 7200 rpm (Win XP 64bit OS) Partition #2 (Used for Sonar 8.53 64 bit)
  • Boot Drive #2: 2tb Seagate 7200 rpm (Win XP 32bit OS) Partition #3 (Used for Office & Utility Norton image software)
  • Data drive #3: 2tb Seagate 7200 rpm to store additiional items other than recording projects
  • Data drive #4: 2tb Seagate 7200 rpm to store image backups of all the Operating systems.
2 External Drives on Esata :
  • External Drive #1 :2tb Seagate 7200 rpm (streaming VI back to Sonar)
  • External Drive #2 :2tb Seagate 7200 rpm (used to store wave, wov and Sonar sequences files)
Video
  • 2 x 27" HP LCD with LED high resolution monitors
Audio
  • Maxio 032 PCI based 32 channel audio card with MIDI I/O
  • Presonus Firewire 24.4.2 mixer
  • Samson Rubicon 8 monitor system with Ribbon tweeters & 10 sub
This system was created about 5 years ago and has steadily been updated due to equipment needing to be replaced. The entire system was used with Sonar 8.53 and then upgraded to Sonar X1. After X1 was installed I tried it for 1 month but reverted back to Sonar 8.53 due to several issues that I was not willing to sacrifice by dropping sonar 8.53.
 
Ok here's where it gets nasty!
 
I upgraded recently to X3 and now I've got problems. While playing any song I go along and after a few minutes the computer simply starts re-booting. No warning, no message, no anything, not even a message requesting to create *.dmp file to analyze what was being processed when the issue happened. This has never happened in the past. Never!
 
Anyone have this happen? I need help because I use the machine 7 days a week for 10 to 16 hours daily.
 
Thanks guys!
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    mettelus
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    Re: X3 constantly re-boots my computer 2013/12/15 22:10:44 (permalink)
    I read this twice and might have missed it. Which OS are you running?

    ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
    #2
    mettelus
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    Re: X3 constantly re-boots my computer 2013/12/15 22:15:31 (permalink)
    From what you wrote there is nothing in your system that would restrict X3. As long as you are running Win7 SP1 or newer, you should be fine.
     
    Did you install X3 explicitly as administrator? And are you running it explicitly as administrator as well? Have you installed the X3c patch (X3d is coming next week, so a couple days from now this will be moot).

    ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
    #3
    robert_e_bone
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    Re: X3 constantly re-boots my computer 2013/12/15 22:31:49 (permalink)
    1.  Please confirm the crashes are occurring in Sonar x64 running in Windows 7 x64.
     
    2.  Please explain whether this is for existing projects, brand new projects, or all projects.
     
    3.  Please  tell me what happens if you load a brand new project with ONLY an imported MP3 or WMA song file into an audio track, with NO effects, and hit Play.  (does it still crash with this test?).
     
    4.  For one of your problematic projects, what happens if PRIOR to hitting play for the first time, you hit 'E' to toggle all effects off.  (don't forget to turn them back on after the test).  (And indicate if you have any 32-bit soft synths loaded into one of these problematic projects)
     
    5.  Please detail your Sonar Sample Rate, record bit-depth, driver mode, audio interface device, and for your audio interface, please also list the Sample Rate and ASIO Buffer Size.
     
    6.  Also, what update level is your X3 at?  (a, b, c?).
     
    7.  Is your Windows maintenance up to date?
     
    8.  Are there any crash logs?
     
    9.  Do you have any critical errors showing up in your Windows Event Log?  If so, please detail.
     
    Thanks, 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #4
    CBJ
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    Re: X3 constantly re-boots my computer 2013/12/15 22:34:32 (permalink)
    I upgraded X3 to X3c about a week ago. This problem only happens with the Win 7 OS. When I revert back and play the same file with V8.53 there is no problem to be had but, take that same file and try playing it in X3 and it shuts the machine down. It is not even a re-boot, it turns it off and it stays off. This is is not related to a specific point in the sequence as it happens at various times throughout the midi file (never the same place).
    There are no audio files as of yet in the songs I am trying (I have tried three different songs today) and all of them do the same thing at various points in the song. Not once can I get the song to play through to the end.
    Damn, I feel like someone is playing an April fools joke on me.
    Does anyone know what the theoretic limit of a sequence is for Sonar? Could a song be 5,000 kb & still play OK? All of the songs are fairly large because I use a template that pre-loads all the generic VI's that are needed to playback the midi file and provide a standard layout for all the songs I produce. But then why does V8.53 handle the same song without any issues?
     
    Thanks guy's, I hope you don't mind helping me?
    #5
    stevec
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    Re: X3 constantly re-boots my computer 2013/12/15 22:34:35 (permalink)
    The only time I've had spontaneous reboots was when the thermal paste on the CPU had detoriated and the result was overheating whenever SONAR would push the system.  Something along these lines, aka hardware vs. software, might be worth monitoring just in case X3 is a red herring.
     

    SteveC
    https://soundcloud.com/steve-cocchi
    http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163
     
    SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors;
    Focusrite 18i6 (ASIO);
    Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
     
    #6
    CBJ
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    Re: X3 constantly re-boots my computer 2013/12/15 22:38:52 (permalink)
    Hey Steve! Thank you so much!
    I'm going to tear in to that tomorrow. I certainly can happen considering the machine is on 24/7 365 days of the year it just might be an overheating issue. Man that would be a simple fix. I think I'd better put a thermometer utility on it to keep track of the CPU temperature.
     
    Thanks again Steve!
    CBJ
    #7
    stevec
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    Re: X3 constantly re-boots my computer 2013/12/16 00:10:16 (permalink)
    You're welcome!  
     
    FWIW, I run a Q9300 on an Asus MB and it is also on 24/7.  The circumstances could certainly be coincidental, but better to know for sure before spending a lot of time troubleshooting!
     

    SteveC
    https://soundcloud.com/steve-cocchi
    http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163
     
    SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors;
    Focusrite 18i6 (ASIO);
    Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
     
    #8
    robert_e_bone
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    Re: X3 constantly re-boots my computer 2013/12/16 00:13:28 (permalink)
    @CBJ - can you please take a couple of minutes and post back with the info per my requests?
     
    Thanks, it will help me to help you, 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #9
    Splat
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    Re: X3 constantly re-boots my computer 2013/12/16 00:23:05 (permalink)
    +1 Bob

    Please run windows update several times and this:

    http://forum.cakewalk.com...aspx?m=2928792&p=1

    Update your sound interface drivers.

    And check windows event viewer for errors.

    This smells of a hardware issue and software related to hardware. If I were forced to place bets I suspect its drivers.
    post edited by CakeAlexS - 2013/12/16 00:30:43

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #10
    markyzno
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    Re: X3 constantly re-boots my computer 2013/12/16 05:34:21 (permalink)
    • Video Card : Nvida GE Force 210 (Dual Head) with 2gb ram
    Could be the culprit, make sure you have the latest NVidia drivers, I had issues with Win7 and Nvidia.

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #11
    Bristol_Jonesey
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    Re: X3 constantly re-boots my computer 2013/12/16 05:36:15 (permalink)
    Overheating could also occur due to a build up of dust & other crap inside your pc case, meaning your fans aren't doing their job properly.
     
    If you intend to re-seat your cpu with a new layer of thermal paste, this might be a good time to thoroughly clean the insides of your machine and make sure all your peripherals are also seated properly - RAM sticks, GFX card etc.
    Also check your PSU for dust buildup

    CbB, Platinum, 64 bit throughout
    Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
    #12
    Kalle Rantaaho
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    Re: X3 constantly re-boots my computer 2013/12/16 07:27:16 (permalink)
    How could overheating be software dependant? Overheats running X3 but not when running 8.5?

    SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
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    Splat
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    Re: X3 constantly re-boots my computer 2013/12/16 07:39:37 (permalink)
    Love it...
    Steve merely suggested it could be overheating #6. That doesn't make it a fact (or a non fact).
    I'm not taking that approach as the timing seems a little odd, same time as a software upgrade (although who knows it could be overheating for all I know)....
     
    BTW it's a misconception that because a driver works for app X it will work for app Y, or even a revision of the same app. And drivers can run hardware to be hot (not saying that's going on either).
     
    So everything has dependencies and no you can't really jump to any conclusions. The best guess so far IMHO has been ndivia drivers and the driver  update util I have suggested should sort this (amongst updating other drivers that could be a problem). It could even be firmware.
     
    But as no info has been supplied really (see Bob's post) we are all guessing.
    post edited by CakeAlexS - 2013/12/16 07:58:53

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    Genghis
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    Re: X3 constantly re-boots my computer 2013/12/16 08:25:17 (permalink)
    I don't know why it would be doing it on one version and not another, but the only time my computer has ever just shut down like that it was due to overheating.  It wouldn't do it on just any project, but if I loaded up something that was using a lot of CPU it would just shut down on me.  It could be that the newer version is using just enough CPU more that it pushes it into that territory and goes from very hot, but still working to so hot I'm gonna shut down on you.

    They call 'em fingers, but I've never seen 'em fing. 
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    Splat
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    Re: X3 constantly re-boots my computer 2013/12/16 08:29:53 (permalink)
    Yup that's one scenario agreed, but I've seen NVidia drivers do exactly the same thing as has markyzno evidently.
    And any device driver or dodgy firmware can do that, and generally when that goes wrong is when software is being updated (smoking gun).
    Anyway without feedback from the op who knows, it could be overheating. it could be electricity bills or the next door neighbours cat...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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    markyzno
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    Re: X3 constantly re-boots my computer 2013/12/16 09:16:17 (permalink)
    All my graphics card woes stopped when I moved to Win 8.
     
    NVidia drivers were randomly rebooting my system as the OP describes plus I was getting the hideous black screens of death.

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #17
    lawp
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    Re: X3 constantly re-boots my computer 2013/12/16 09:34:08 (permalink)
    well, early during the x1 cycle there was some change (to do with roland interfaces iirc) introduced that caused Lynx cards to fail, that was followed by the first hotfix patch... could be something similar, would explain why x1 works but not x3, not necessarily the driver but how the app accesses/uses the driver http://www.cakewalk.com/Support/kb/reader.aspx/2007013217
    #18
    robert_e_bone
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    Re: X3 constantly re-boots my computer 2013/12/16 10:47:53 (permalink)
    Well, since a cow burned down the entire city of Chicago in 1871, it well COULD be the next door neighbor's cat.
     
    I believe though that I will wait to see if the original poster chooses to supply the information I requested, just in case the neighbor's cat has a good alibi....
     
    Bob Bone
     
    post edited by robert_e_bone - 2013/12/16 10:59:36

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
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    lawp
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    Re: X3 constantly re-boots my computer 2013/12/16 10:54:56 (permalink)
    never let a cow get matches
     
    eta: "In 1893, Michael Ahern, the Chicago Republican reporter who wrote the O'Leary account, admitted he had made it up as colorful copy.[3] The barn was the first building to be consumed by the fire, but the official report could not determine the exact cause"
     
    ;-)
    #20
    robert_e_bone
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    Re: X3 constantly re-boots my computer 2013/12/16 11:08:12 (permalink)
    lawp
    never let a cow get matches
     
    eta: "In 1893, Michael Ahern, the Chicago Republican reporter who wrote the O'Leary account, admitted he had made it up as colorful copy.[3] The barn was the first building to be consumed by the fire, but the official report could not determine the exact cause"
     
    ;-)


    The reporter's admission came FAR too late for the cow, which had been sentenced to burgers 2 years earlier.  :)
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #21
    lawp
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    Re: X3 constantly re-boots my computer 2013/12/16 11:10:34 (permalink)
    never trust what you read in the press :-)
    #22
    Keith Albright [Cakewalk]
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    Re: X3 constantly re-boots my computer 2013/12/17 09:16:25 (permalink) ☄ Helpfulby mettelus 2013/12/17 16:08:13
    Reboots can also be a result of driver level crashes.  So, have a look in the Event Viewer (Windows Logs, System) for any Critical errors (sort by Level).  Or, if you have Startup and Recovery (System Properties -> Advanced) set to create dump files in cases of system failure, have a look in the Dump file: path. Typically it's %SystemRoot%\MEMORY.DMP.  aka C:\Windows\
     
    If you didn't find any dumps or event entries, then go to Control Panel, System, Advanced, click Settings under Startup and Recovery and verify that you have the options configured under System failure.  If you have sufficient disk space, I'd recommend unchecking the overwrite option.  That way, if there are multiple failure points, you can actually collect all the dump files for analysis.
     
    If you're curious what's in the .dmp file, check out NirSoft util, BlueScreenView.
    Lot quicker than downloading WinDbg, learning the commands, etc.
     
    http://www.windeploy.co.uk/blog/index.php/2009/12/minidump-viewe/
     
    direct link:
    http://www.nirsoft.net/utils/blue_screen_view.html

    Keith
    #23
    Splat
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    Re: X3 constantly re-boots my computer 2013/12/17 09:24:38 (permalink)
    Of course your PC has to produce a crash dump (with NVidia drivers failing or overheat that might not happen). This is great advise however.
    Last time I used bluescreen view it failed dismally for me (clearly half baked). Latest version works brilliantly thankyou for pointing this out...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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    jsg
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    Re: X3 constantly re-boots my computer 2013/12/17 17:56:02 (permalink)
    CBJ
    Here's what I use for a Computer system in my studio
    Intel based computer
    • RAM : 16gb
    • CPU : Intel Q9650 Dual Quad Core @3.0 ghz , with 12mb Cache
    • Motherboard : Gigabyte EP45T-UD3LR motherboard with LA775 Socket
    • Heavy Duty Power Supply : Anatec modular 1200 watt power supply
    • Video Card : Nvida GE Force 210 (Dual Head) with 2gb ram
    4 Internal Hard Drives with 4 different operating systems accessed via a boot menu listed below
    • Boot Drive #1: 120gb Corsair SSD (Win 7 64bit OS)
    • Boot Drive #2: 2tb Seagate 7200 rpm (Win XP 32bit OS) Partition #1 (Used for Sonar 8.53 32 bit)
    • Boot Drive #2: 2tb Seagate 7200 rpm (Win XP 64bit OS) Partition #2 (Used for Sonar 8.53 64 bit)
    • Boot Drive #2: 2tb Seagate 7200 rpm (Win XP 32bit OS) Partition #3 (Used for Office & Utility Norton image software)
    • Data drive #3: 2tb Seagate 7200 rpm to store additiional items other than recording projects
    • Data drive #4: 2tb Seagate 7200 rpm to store image backups of all the Operating systems.
    2 External Drives on Esata :
    • External Drive #1 :2tb Seagate 7200 rpm (streaming VI back to Sonar)
    • External Drive #2 :2tb Seagate 7200 rpm (used to store wave, wov and Sonar sequences files)
    Video
    • 2 x 27" HP LCD with LED high resolution monitors
    Audio
    • Maxio 032 PCI based 32 channel audio card with MIDI I/O
    • Presonus Firewire 24.4.2 mixer
    • Samson Rubicon 8 monitor system with Ribbon tweeters & 10 sub
    This system was created about 5 years ago and has steadily been updated due to equipment needing to be replaced. The entire system was used with Sonar 8.53 and then upgraded to Sonar X1. After X1 was installed I tried it for 1 month but reverted back to Sonar 8.53 due to several issues that I was not willing to sacrifice by dropping sonar 8.53.
     
    Ok here's where it gets nasty!
     
    I upgraded recently to X3 and now I've got problems. While playing any song I go along and after a few minutes the computer simply starts re-booting. No warning, no message, no anything, not even a message requesting to create *.dmp file to analyze what was being processed when the issue happened. This has never happened in the past. Never!
     
    Anyone have this happen? I need help because I use the machine 7 days a week for 10 to 16 hours daily.
     
    Thanks guys!




    I bet this isn't a Sonar issue.  Rebooting can be because of a faulty power supply (that was the case for me last year) or, as someone mentioned in this thread, if the CPU paste gets thin and the CPU overheats, that could also cause it. 
     
    The other night, my computer started rebooting itself.  I closed Sonar and it rebooted without Sonar even in memory, so I know it's an OS, driver or hardware issue, not Sonar.  Probably hardware, my DAW is in the shop so I'll know in a few hours what the problem is.  
     
    JG
    www.jerrygerber.com
     
    #25
    Vastman
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    Re: X3 constantly re-boots my computer 2013/12/17 18:24:14 (permalink)
    It wants u 2 install x3d!

    Dana
    We make the future... Climate Change Music
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    #26
    djtrailmixxx
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    Re: X3 constantly re-boots my computer 2013/12/17 19:00:51 (permalink)
    Please test your memory with this: http://memtest86.com/
    Memory goes bad and causes this exact behavior.

    Sonar Platinum X64 - Win 10 x64 - Intel SB-E 3930 - Gigabyte GA-X79-UP4 - 16GB DDR3 - AMD R290X - 4x 1TB SSD RAID 0 (Sys and Data partitions) - 2x UAD2 Quad - 1x UAD2 Octo - UAD Apollo Dual
    #27
    Splat
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    Re: X3 constantly re-boots my computer 2013/12/17 19:03:39 (permalink)
    Just scanning the thread top to bottom, I conclude that everything is wrong with your computer!! It may be haunted :) I know a good exorcist.
    post edited by CakeAlexS - 2013/12/17 19:19:45

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #28
    jb101
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    Re: X3 constantly re-boots my computer 2013/12/17 19:08:48 (permalink)
    My five year old seems intent on rebooting my computer, but I don't think this is related..
     
    On the other hand, where do you live?

     Sonar Platinum
    #29
    CBJ
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    Re: X3 constantly re-boots my computer 2013/12/18 18:22:28 (permalink)
    Hey CakeAlexS! Does Cakewalk let you live here? Seems like your here 24/7 and replying to everyone! I wonder, do you actually get any recording done, or are you the Merry Christmas Dabbler?
    Anyway guys, thanks for all the help and insight to my dilemma that has been re-solved thanks to SteveC. Since X3 was able to handle a lot more plugins it probably taxed my system more than V8.53 and caused my computer to work much harder which in turn made the CPU overheat and thermally shut down.
    I followed the suggestion from SteveC to re-apply new thermal paste to the CPU which in turn reduces the temperature of the CPU. By keeping it cooler not only does it save it from self destructing but keeps it from reaching the temperature where it turns off the entire computer.
    Once again thank you to all of you for the help. It is nice to have everyone take the time and respond to all the issues we all have on this forum.
     
    Merry Christmas to everyone, and if you want your 5 year old to come over to my place that's OK. He'd probably be able to fix this faster than we can.
     
    Thanks!
    CBJ 
     
    #30
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