Skyline_UK
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X3d Audio Dropouts
I'm getting audio dropouts suddenly. Been working on the same project for over a week, just updated to X3d and now getting 'stalling', i.e. project won't play, wait a bit, try again, audio dropout toast (?) pops up in lower right. The ONLY variable here is X3d; I haven't added any synths, plugins, nothing. Worrying. Anyone else getting similar?
My stuff Intel Sandy Bridge i7 2600 @ 3.4GHz, 4 cores, 8 threads, 16GB RAM.OS & Programs drive: 240GB SSD
Data drives: 1 x 1TB drive RAID mirrored, plus extra 1TB data drive
Windows 10 Home 64 bit
Cakewalk by BandLab 64 bit, Studio One 3, Band In A Box 2016, Ozone 8+ too many other pluginsBandLab page
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gswitz
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Re: X3d Audio Dropouts
2013/12/18 06:52:51
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Check your drive usage by opening task manager.
I recently had that problem and it turned out to be Gobbler pegging the drive. The solution for me was to pause Gobbler while in Sonar. There's a button on the Control Bar that allows you to do this.
Best,
G
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Splat 
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Re: X3d Audio Dropouts
2013/12/18 07:03:17
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+1. Also please run chkdsk, defrag. Also RESET and rescan your plugins. Thanks.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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neirbod
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Re: X3d Audio Dropouts
2013/12/18 10:26:09
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I too am having issues suddenly after installing X3d. Is it more resource hungry than X3c? For larger projects (ones that ran fine in X3c) I am seeing some crackles and dropouts, as well as generally sluggish behavior (e.g., a pause of a second or two between hitting the space bar and playback occuring). I reset and rescanned plugins, the disk is not fragmented. Opening projects in safe mode (i.e., no plugins) helps but not completely fix the issue. Anyone else seeing this?
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Skyline_UK
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Re: X3d Audio Dropouts
2013/12/18 10:33:00
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Hi neirbod, sounds similar to my 'sluggish' issue.
I tried CHKDSK as suggested above but when my PC rebooted and attempted to do it I got a DOS message saying some 'recently installed software' prevented this and it then just opened Windows. I have no idea what this means.
My stuff Intel Sandy Bridge i7 2600 @ 3.4GHz, 4 cores, 8 threads, 16GB RAM.OS & Programs drive: 240GB SSD
Data drives: 1 x 1TB drive RAID mirrored, plus extra 1TB data drive
Windows 10 Home 64 bit
Cakewalk by BandLab 64 bit, Studio One 3, Band In A Box 2016, Ozone 8+ too many other pluginsBandLab page
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Splat
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Re: X3d Audio Dropouts
2013/12/18 13:44:11
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Skyline_UK
I tried CHKDSK as suggested above but when my PC rebooted and attempted to do it I got a DOS message saying some 'recently installed software' prevented this and it then just opened Windows. I have no idea what this means.
Looks like a windows issue you have which may or may not be related to the Sonar issue. So one issue at a time I guess... Please run windows update several times, also install the optional performance fixes, reboot and try again. Then run chkdsk. After you have done that (whether chkdsk works or not, let us know) please go to an admin command prompt and run sfc /scannow. I hope you have backups, if not now is the time :) Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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robert_e_bone
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Re: X3d Audio Dropouts
2013/12/18 13:47:00
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I think that error can be sometimes caused by antivirus software interference with CHKDSK.
Did you get an option to run it during next boot?
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Skyline_UK
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Re: X3d Audio Dropouts
2013/12/18 13:48:59
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Yes, Bob. That's when the message came up. Could it be because I've got RAID?
My stuff Intel Sandy Bridge i7 2600 @ 3.4GHz, 4 cores, 8 threads, 16GB RAM.OS & Programs drive: 240GB SSD
Data drives: 1 x 1TB drive RAID mirrored, plus extra 1TB data drive
Windows 10 Home 64 bit
Cakewalk by BandLab 64 bit, Studio One 3, Band In A Box 2016, Ozone 8+ too many other pluginsBandLab page
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Splat
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Re: X3d Audio Dropouts
2013/12/18 13:51:59
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> I think that error can be sometimes caused by antivirus software interference with CHKDSK.
I looked it up the symptoms.... It appears there are Windows issues, hotfixes etc around this... That's why I strongly suggest Windows running update now (first) several times as there are windows fixes for this.
I doubt it's antivirus, it won't be running when booting up..... Cheers.
> Could it be because I've got RAID?
No (I've got RAID as well), but have you recently changed a drive letter?
Anyway #6 recommended course of action whether chkdsk works or not...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Clint Swank
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Re: X3d Audio Dropouts
2013/12/18 16:07:57
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Same problem here. I closed the program and restarted. There was an automatic Windows update on restart. Didn't help.
tunes: http://www.soundclick.com/ClintSwank HP 1520t I7 3770 8GIG ram Seagate 180g & 1TB extHD 7200 RPM, Zoom R-16 USB int, Fishman Triple Play guitar-midi interface, Alesis RA 300 power amp, Audix 1A monitors, Frankenstrat, old Martin, Godin LGXT
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Splat
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Re: X3d Audio Dropouts
2013/12/18 16:56:53
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Same symptoms but probably not the same problem (well unlikely, happy to be proven wrong), please check the other steps, maybe start your own thread Clint telling us what you have done.... Thanks....
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Clint Swank
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Re: X3d Audio Dropouts
2013/12/18 17:18:57
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Ok, so here's the latest: Playing the track, there was an audio dropout near the end. Just before that happened, the disk loading indicator flashed red, and it showed 97% or so disk loading. Then it stopped. So I checked for fragmentation--0%. Then I copied the project files from my J drive to my C drive and ran the tune from there and it ran fine (42% by the end). So you'd think it's a problem with the J drive, except there's been no problem 'til today, and it's having the same glitches (sluggish, slow scrolling, white screening during pastes, etc.) others are having, so....
Any way to go back to X3c?
tunes: http://www.soundclick.com/ClintSwank HP 1520t I7 3770 8GIG ram Seagate 180g & 1TB extHD 7200 RPM, Zoom R-16 USB int, Fishman Triple Play guitar-midi interface, Alesis RA 300 power amp, Audix 1A monitors, Frankenstrat, old Martin, Godin LGXT
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Splat
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Re: X3d Audio Dropouts
2013/12/18 17:37:54
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Again any way you could start your own thread :). Don't want to hijack the Op's issue or cause confusion! Thanks...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Clint Swank
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Re: X3d Audio Dropouts
2013/12/18 17:44:02
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Well, the OP's problem seems to be exactly the same as mine--dropouts. Don't see a hijack going on here.
tunes: http://www.soundclick.com/ClintSwank HP 1520t I7 3770 8GIG ram Seagate 180g & 1TB extHD 7200 RPM, Zoom R-16 USB int, Fishman Triple Play guitar-midi interface, Alesis RA 300 power amp, Audix 1A monitors, Frankenstrat, old Martin, Godin LGXT
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Splat
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Re: X3d Audio Dropouts
2013/12/18 17:46:17
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No the SYMPTOMS are, please move to a new thread...
There's a million reasons for dropouts and you don't know what the reason is.
thankyou.
(does this really need to be debated?).
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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jb101
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Re: X3d Audio Dropouts
2013/12/18 17:52:18
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Alex, you are not a moderator - stop telling people what to do.
You are putting a lot of work into your "Issues" thread, which I thought might keep you occupied, but you're going a bit mad. Chill. You are not the Forum Police.
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Splat
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Re: X3d Audio Dropouts
2013/12/18 17:59:25
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jb101 you of all people know what I said is exactly correct.
I've asked several times politely ...
... Nevermind out of this thread, get it a muddle if you need to.... good luck.
Thanks for calling me mad, I guess it's sticking...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: X3d Audio Dropouts
2013/12/18 18:05:08
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BTW if this is going to end up being some sort of flame war, where a load of people step in and tell me I'm nutter, may I politely request a new thread.... The OP's thread has been hijacked enough. thankyou.//
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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jb101
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Re: X3d Audio Dropouts
2013/12/18 18:16:03
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CakeAlexS
jb101 you of all people know what I said is exactly correct.
I've asked several times politely ...
... Nevermind out of this thread, get it a muddle if you need to.... good luck.
Thanks for calling me mad, I guess it's sticking...
CakeAlexS
BTW if this is going to end up being some sort of flame war, where a load of people step in and tell me I'm nutter, may I politely request a new thread.... The OP's thread has been hijacked enough. thankyou.//
Playing the victim does not suit you, and may be construed as passive aggressive behaviour by some. I did not wish to imply that you were mad, merely that your behaviour was becoming that way. Please chill. This talk of flame wars is ridiculous - after one comment asking you not to boss everyone around. Please take a reality check.
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Splat
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Re: X3d Audio Dropouts
2013/12/18 18:20:46
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There's nothing passive aggressive here mate, I take total offense, please read this loud and clear. I am not playing the victim and I was trying to help resolve OP's problem and I was polite. You are jumping on a bandwagon. Anyway enough thread hogging... just forget it - I will.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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chrisby
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Re: X3d Audio Dropouts
2013/12/18 18:21:43
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Clint Swank
Ok, so here's the latest: Playing the track, there was an audio dropout near the end. Just before that happened, the disk loading indicator flashed red, and it showed 97% or so disk loading. Then it stopped. So I checked for fragmentation--0%. Then I copied the project files from my J drive to my C drive and ran the tune from there and it ran fine (42% by the end). So you'd think it's a problem with the J drive, except there's been no problem 'til today, and it's having the same glitches (sluggish, slow scrolling, white screening during pastes, etc.) others are having, so....
Any way to go back to X3c?
If your J drive is external is there any chance that the removal policy is set to "Optimize for quick removal"? That can negatively impact data streaming (though if it was working fine before that's probably not a factor, but might be worth a look).
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