Bristol_Jonesey
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Z3TA+2 not in my account
Title says it all.
Trying to install it on my laptop but there's no mention of Z2TA+2 in "Other Products"
This was purchased 3 years ago and is running fine on my other 2 systems
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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scook
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Re: Z3TA+2 not in my account
2015/03/01 16:14:53
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Some products did not make the data migration from the old store. Sometimes it was the result of different email addresses used for purchases. In my case, I only used one email address for all Cakewalk purchases and still experienced migration failures. Since you have some product in your account I suspect Cakewalk support is going to have to add z3ta+2 back to your product list.
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Bristol_Jonesey
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Re: Z3TA+2 not in my account
2015/03/01 16:24:00
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I had a similar problem when trying to download Platinum.
Like you, I've only ever had one email address sine I've been dealing with cakewalk, but some producsts just do not get picked up.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Paul P
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Re: Z3TA+2 not in my account
2015/03/01 20:14:02
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Is it possible you got z3ta+2 on discs, like with a boxed X1 Production Suite ? (Edit: Removed erroneous info)
post edited by Paul P - 2015/03/02 08:29:32
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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Bristol_Jonesey
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Re: Z3TA+2 not in my account
2015/03/02 07:03:26
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Don't think so Paul.
Z3TA+2 was a paid upgrade which was, to my knowledge, download only.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Paul P
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Re: Z3TA+2 not in my account
2015/03/02 08:20:57
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Bristol_Jonesey
Don't think so Paul.
Z3TA+2 was a paid upgrade which was, to my knowledge, download only.
I got in on disk as part of X1 Production Suite which was X1 Producer Expanded + z3ta+2 + PC4K S-Type expander/gate. However, I just noticed that I was mistaken about my account. I do indeed have X1 Production Suite showing and if I open the download link for that, everything is listed as separate downloads including z3ta+2.
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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groverken
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Re: Z3TA+2 not in my account
2015/03/02 08:21:32
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Having the same problem with the Rapture MiniMoog expansion pack, the Proteus 2000 pack and the Virtuoso 2000 pack. Product support emailed with links to download these but my concern is that other expansion packs now show serial numbers where they weren't before. If these will be required for future releases, it could mean a real issue for me.
Windows 10 (64-bit), Cakewalk by BandLab, ASUS Z170-A, Intel i7 6700k, ATI Radeon R5 230 2048Mb, 32GB RAM, 500GB SDD system drive, 2 250GB SSD samples drives, 2TB HDD, Focusrite Scarlett 2i4 (2nd generation), M-Audio Oxygen25, Korg i5M, Rapture Pro, Z3TA+2, SampleTank 3, BFD (2&3), Addictive Drums (1&2), EZdrummer2, MusicLab Real Guitar, EZmix2, Ozone 7 Elements, Neutron Elements, Overloud TH2, AmpliTube, T-RackS, Waves singles, Harrison Mixbus 4, Acoustica 7 Premium.Fender Stratocaster.
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ampfixer
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Re: Z3TA+2 not in my account
2015/03/02 10:55:22
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My Zeta+2 is MIA as well. Maybe it's because it's a cross platform product? I've not reported it because it seems like more people are affected and I expect some improvements in CCC will sort it. IF not then I guess it's something that the bakers will have to sort.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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scook
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Re: Z3TA+2 not in my account
2015/03/02 11:00:07
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This is not a C3 issue, legacy products are not supported in C3 yet. This is a problem with the product missing from the user account other products list. I double checked and z3ta+2 (which I purchased as part of the X1 Production Suite bundle download) is listed as a separate line item in my other products list. Cannot say the same about X2 Content Club downloads though.
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Bristol_Jonesey
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Re: Z3TA+2 not in my account
2015/03/02 16:34:21
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The Concrete Limiter is also missing from My Account
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Bristol_Jonesey
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Re: Z3TA+2 not in my account
2015/03/03 12:20:49
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I contacted support by email yesterday. Just had a reply informing me that NINE products that were previously missing from my account have now been restored. Good work Cakewalk 
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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pwalpwal
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Re: Z3TA+2 not in my account
2015/03/03 15:31:14
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Bristol_Jonesey
I contacted support by email yesterday.
Just had a reply informing me that NINE products that were previously missing from my account have now been restored.
Good work Cakewalk
i had a similar experience, very quick, good work :)
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