Z3ta+2 keeps asking for registration

I've not used Z3ta+2 for a while but today when I open it in Ableton, I get the 'Thank you for purchasing this cakewalk product' dialog and asking me to re-enter my registration code. If I enter my code and click Complete, the dialog goes away and I can use it. If I then delete it in ableton and then open it again, I get the dialog come up again.
 
If the dialog pops up and I click quit, Z3ta still works and in the about box shows that I'm licensed to use it. This is very annoying and didn't used to happen. Maybe something has changed since I updated to the latest OS X (10.10.2) ?
 
I've tried reinstalling but that didn't make any difference?
 
HELP!!! 

May want to contact Cakewalk support http://forum.cakewalk.com/FindPost/2090582 about this.

I have the same problem! I think this happened after upgrading to osx 10.10.2.
I've contacted the support five days ago ... without any answer yet!
 
EDIT: I have the same problem with Cakewalk CA-2A.

Cerebral_Malfunction
I assume there is something of a panic going on at Cakewalk right now.... guess all we can do is wait for a patch.

They have been awfully silent so far.
 
The 10.1 update seems to have broken a lot of things judging from the traffic on the net.  Not just z3ta.
Maybe the problem lies with Apple.
 

The same is happening to me. Hoping for a quick fix.

pbgc
This is really incredible!!!! almost 15 days and no word from Cakewalk! No answer to my support request!!! How can someone rely on such a company???????
 
I already replaced all my instances of CA-2A for U-HE Presswerk and will never use Z3ta+ again! I will try to sell them as soon as this problem is solved and will never look back!

Just making sure here, as I got my answer in less than 24 hours - you checked your junk folder?

Rain
Just making sure here, as I got my answer in less than 24 hours - you checked your junk folder?

Yes. Sent 3 requests ... the first one on December, 29, and received my answer yesterday (one day after writing those words here ...) and the answer is that they "will release a fix in the upcoming weeks"
 
Weeks ????
I'm a developer ... and I work with OSX/IOS .... They had access to the 10.10.2 OSX update before it was released!!! Compare with U-HE .... they had an update on the day after the Logic update was released!!
 
For me .... Z3ta+ is game over ...

they said this to me 
Z3TA 2 Technical Support 
(CakewalkCustomerService@cakewalk.com)
 16/02/2015 
 Gracias por contactar con Cakewalk usted. Una actualización de seguridad que Apple lanzó el 27 de enero ( actualización de seguridad 2015-001 ) parece ser la causa de este problema para Z3TA + 2 y la CA- 2A T-Tipo de nivelación del amplificador . Somos conscientes de la cuestión y dará a conocer una solución en las próximas semanas, pero un horario específico para esto es por desgracia no está disponible. Si ha realizado una copia de seguridad de su ordenador antes de instalar esta actualización de seguridad , puede utilizarlo para restaurar el equipo a un estado anterior a la instalación de la actualización.
 
Los mejores lugares para escuchar acerca de la solución a este problema está en  , la Z3TA + 2 o CA- 2A Base de Conocimiento y en nuestro boletín informativo.
 

The same problem here..keep asking for registering again and again..
C'mon Cakewalk, this problem makes the Z3ta+ useless ..
 

Come on guys!

My registration code does not even work at all. It used to work fine but after reinstalling the plugin after a clean format it keeps saying that my registration code is invalid. Is this also related to the above issue?

I just called Cakewalk customer service and requested (and was granted) a full refund for the Z3TA+2.
 
I suggest everyone who has purchased the Z3TA+2 software call the Cakewalk customer service line (1-866-522-6855) and do the same. They don't seem to give a damn about addressing this issue with any kind of haste so this is unfortunately the only way we can let them know that we are not happy.

I actually cannot believe that it can be so complicated to release a simple fix! Why is none of my other software affected? Other audio software companies usually take a few days to address such issues. This is incredibly disappointing and certainly not expected from such a well-established brand. I would strongly advise that this gets sorted out and this "We only care about Sonar users" attitude gets changed very quickly.
 
If there is no fix released by the end of this month I shall be posting all over the internet a method of resetting the 30-day trial period that I discovered after hours of messing around with plist editing and reinstalling the product. Alternatively, ditch the archaic registration process in favour of a simple one-click online process.
 
Stop treating legitimate users like pirates! If there is not going to be a fix, at least discontinue the Mac version and stop selling something that does not work!

exbehave
I called and complained. The rep told me they only have one developer who works on Z3TA and that their priority is Sonar. He described the issue as "finding a needle in a haystack." I told him that if some random person on the internet can make a patch for registered software and then distribute it on a torrent site, they should easily be able to make some kind of fix for us paying customers. But I don't know anything about programming, so I can't really judge.

 
The most alarming thing about all of this is that Cakewalk is still currently selling the Z3TA+2 in the store. This entire debacle appears to stretch far beyond simply a programming issue.
 
Product management is either:
 
1) Unaware of the existence of this bug
2) Underestimating the criticality of this bug
3) Aware of the bug and how critical it is, but couldn't be arsed to yank it from the store and/or publicly release an expected timeline for fixing it
 
Each of these scenarios is shocking in its own way, indicating either a catastrophic breakdown in internal communication or a complete disregard for customer service.
 
It's really pathetic amateur-hour horse crap from an established software company.

zaknotzak 
The most alarming thing about all of this is that Cakewalk is still currently selling the Z3TA+2 in the store. This entire debacle appears to stretch far beyond simply a programming issue.
 
Product management is either:
 
1) Unaware of the existence of this bug
2) Underestimating the criticality of this bug
3) Aware of the bug and how critical it is, but couldn't be arsed to yank it from the store and/or publicly release an expected timeline for fixing it
 
Each of these scenarios is shocking in its own way, indicating either a catastrophic breakdown in internal communication or a complete disregard for customer service.
 
It's really pathetic amateur-hour horse crap from an established software company.

They must be going through some trying times in other departments to be so apathetic and negligent.
 

zaknotzak
that should hear about this issue directly from as many people as possible.
 

Michael Hoover, CEO MichaelHoover@cakewalk.com   Joshua Langberg, Product Manager JoshuaLangberg@cakewalk.com https://twitter.com/negativetim3

Thank you! I will contact them as well. :)