can the commercial builders do software upgrades on new machines?

IOW, if I have Sonar 7PE, they can install the upgrade to X2 and all the ProChannel stuff as well on a new machine?
 
I asked this AND some other questions in the X1 forum...sorry if it qualifies for double posting.

Unless Im not understanding the question or there are other circumstances ...Why on earth would you need to pay someone to install software for you?  My 67 y/o grandpa and my 8 y/o nice can do that.  Its  one of the most basic things about using a computer.  If you cant install or upgrade your software,  how can you handle a complex program like Sonar? 
Again,  if im not understanding the question, my apologies.  Just made me chuckle reading that.
 

scook


DAW installation is not as simple as running an applications setup. It is not unreasonable for someone want a professional turnkey solution (not to mention the added value of support after the sale). Both ADK and StudioCat will be glad to work with you and handle any presales questions that you may have.

Really?  again,  if im not understanding my apologies.  But what's so hard about dowloading the software, clicking on the .exe and then whatever other promts it asks for?  and if there are any updates,  you dowload those and do the same.  Like I said,  my grandpa can do that. 

IOW, I don't think I can buy the X2 upgrade, without proof that I already own 7PE

well...I'm kinda asking in an "open" forum here and wondered if anyone had similar experience. 

Besides emailing/phoning them and asking directly is too easy and logicial.  I'm a musician...not a normal human being.

obviously you guys don't get my question.  I think installing software is also easier than getting my point across ;-/

yes, you'd have to be living under a rock if you can't follow screen prompts, etc.

Some software companies don't let you purchase upgrades, unless you have on their account of owning previous versions.   That's my core question...whether they can purchase (and then install for my convience) and upgrade to X2.

I can see I should ask them directly anyway at this point.

scook


mandrake: I know you don't understand. The OP wants to contract a professional company to provide a turnkey solution and is willing to pay for it. Guys like ADK and StudioCat do this for a living. If you see no value in it, do not use the service. Why would you criticize someones decision to buy a professionally built DAW? How can it matter to you?

lol.  of course anyone can spend whatever $ they want on whatever they want.  But the OP made it seem like ( or I understood it as such) he needed to pay someone to install software and an update.  Then he mentioned wanting to save $200.  So paying someone to do something so simple doesnt seem that cost effective.  Paying someone to build a computer for you ( an ez thing as well) is not for people that want to save $200.  But if you've got the $, then by all means. 
  
 

mixmkr


mandrake, you don't have a clue, do you...

hey now,  I apologized from the start if I didnt get your question.  I still dont really,  lol.   However I do know how to install software and updates and build a computer.  So I'm not that clueless lol. 
 
 

Your posts are making a lot of assumptions. How can you determine what is cost effective for someone else? I do not like to work on my car. It's not hard, I just don't want to do it. I am willing to pay to have it done but I still don't mind saving a buck or two. Is there anything wrong with that?

apology accepted...   this just feels like hitting a brick wall with some of the responses you sometimes get in internet forums.  I'll contact the builders, unless they pop in before hand.

scook


Your posts are making a lot of assumptions. How can you determine what is cost effective for someone else? I do not like to work on my car. It's not hard, I just don't want to do it. I am willing to pay to have it done but I still don't mind saving a buck or two. Is there anything wrong with that?

lol. I'll ask you the same.   How can you determine whats cost effective for the OP by just blindly recomnding a somewhat expensive option?    Nothing wrong with that,  but he is asking for opinions and just going for a DAW builder isnt necessarily the best option.  It can be.  but its a little expensive.  So if thats any consideration,  there are other options and opinions.   Not looking to fight so please relax and enjoy your Sunday.  :)

scook


mixmkr: You are not eligible for that tier of pricing. If you want a DAW builder to build a new DAW with X2 on it, you should contact them before you try to buy anything directly from CW. If you want to buy X2 yourself (and install it yourself or supply the reg info to the DAW maker), you will have to select the product you want and the price tier appropriate to your current version of SONAR.

I know that...it was an example.....
 
if a thread can turn into a train wreck.... 

mixmkr


IOW, if I have Sonar 7PE, they can install the upgrade to X2 and all the ProChannel stuff as well on a new machine?
 
I asked this AND some other questions in the X1 forum...sorry if it qualifies for double posting.

Yes.
 
You just pay the price for the upgrade from 7PE to X2.
 
They can put it on with your reg no you'll then get 30 days to authorize it to your account.
 
There is no difference between an upgrade version and a full version as far as I know aside from the price you pay so I would imagine all you'd need to supply is the serial number from your purchase which you can then use to authorise your installation on your new machine when it arrives.
 
They will deal with this kind of thing all the time just drop them a line they will give you the full low-down on how to proceed.
 
@Mandrake I'm sure Mixmkr knows how to install software by now, I think he just wanted to know if he could have it pre-installed on a new build without having to pay full retail when he qualifies for the upgrade path.
 
HTH

fireberd


I don't know about the X2 "upgrade version", but I started with Sonar V7 and have "upgraded" to every version since.  I built a new PC and wanted to just install the latest "upgrade version" that I had.  But it wouldn't install as it had to see the older version already installed on the PC before it would install.  I had to reinstall the older version, with the Serial Number and Registration Code, then the newer upgrade version installed OK.

First off...thx to Jonbouy for understanding my question.
 
Now...the above is what I was afraid of, however the versions would install "side by side"   Not a show stopper, but I'm sure a commercial builder would know all what needs to be done.  Firebird's was the kind of response I was looking for too...  thx guys.

The only  Sonar version I can recall that you haven't been able to do a clean install of is the 8.5 download version which required v8 to be in place.  Everything else you can install from scratch.
 
I already stated you'd likely have to supply your registration but you wont need to authorize it until you take delivery of your machine.
 
Hardware vendors do this all the time just check before you order your machine what the guys require and how much they charge for the service and you'll be good to go.  You will certainly be licensed to have X2 installed once you've purchased the upgrade, you wont have to start out all over.