downloaded studio instruments - no setup

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solange
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2008/10/21 16:35:13 (permalink)

downloaded studio instruments - no setup

Hi,

I just purchased and downloaded Studio instruments to use with my Sonar home studio 6. However, when I wanted to install, I need to provide a serial number.
I followed the instructions in the mail : my account, my registrations, however there's nothing there (not even my initial registration of Sonar home 6 in January where I received a confirmation by e-mail).

Is it normal that you download something and you can't start immediately ? I thought that was the purpose of downloading....

I wrote a message to support, but it might take a while as they mention to have a little delay in answering mails.

Just wanted to know if this is common or is there some of mistake ?

Thanks a lot !
Greetz from Luxembourg,
Solange
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1 Reply Related Threads

    solange
    Max Output Level: -90 dBFS
    • Total Posts : 21
    • Joined: 2008/01/26 11:14:14
    • Status: offline
    RE: downloaded studio instruments - no setup 2008/10/22 16:37:36 (permalink)
    Hi !
    Maybe I was too quick with this message. Today in the afternoon my serial number and registration code were in my account section.
    I could set up studio instruments properly now.

    Greetz, Solange
    #2
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