vladasyn
Max Output Level: -69 dBFS
- Total Posts : 1092
- Joined: 2005/02/05 00:33:23
- Status: offline
Windows 10: new audio dropouts
Hey guys It persists, it is not single occurrence. My system started to have new audio dropouts. It happens with the big projects, but I dont thing it is memory issue as I have 16 Gb of ram. I think small projects affected too. Some time I am not even playing anything, and the pop up in a cornet appears, saying, "Audio dropout". Other times it happens during the playback and even during recording. I do not remember having this issue. I dont know if it is Windows 10 update or if it is last update to the software. I am using Presonus Studio Live 24, and Presonus claims that there should be no issues. Any suggestions? Thank you. By the way- can somebody, please, move this thread to Sonar section- not sure how I posted it here. Thanks.
post edited by vladasyn - 2015/10/12 10:37:23
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/12 11:44:51
(permalink)
WOW - I need more coffee - I think I moved this thread from Sonar forum TO the Sonar forum. DOH!
Vlada - the Presonus StudioLive 24 has its on built-in WiFi - and lots of folks with laptops and WiFi have latency issues.
Just for a test - please disable the WiFi and see if that has an effect on the dropouts.
I'll circle back to this thread in a little bit - I have been gone for a few days now, moving to another state, so I have some catching up to do on a bunch of things.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|
Doktor Avalanche 
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/12 14:28:17
(permalink)
robert_e_bone
WOW - I need more coffee - I think I moved this thread from Sonar forum TO the Sonar forum. DOH!
Just delete the placeholder thread... nobody will know ;)
post edited by Doktor Avalanche - 2015/10/12 14:37:51
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/12 14:42:53
(permalink)
Anyway... Try deleting AUD.INI first (google for details). After that, IF running latest Sonar (you don't state which specific version) go to Sonar preferences and disable - allow arm changes during playback.
post edited by Doktor Avalanche - 2015/10/12 14:56:32
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
vladasyn
Max Output Level: -69 dBFS
- Total Posts : 1092
- Joined: 2005/02/05 00:33:23
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/12 17:28:20
(permalink)
My Studio live does not have WiFi.
I don't have audible latency. It just stops the playback.
I am using platinum. This is a new problem. Is AUD.ini solution windows 10 specific? Thanks.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/12 18:00:09
(permalink)
vladasyn
I am using platinum. This is a new problem. Is AUD.ini solution windows 10 specific? Thanks.
I'm seeing a number of very recent interface issues where this has resolved a similar issue, especially with Windows 10. Please follow BOTH the steps if you will in my previous post please to see if this works or not. All you will have to do afterwards is reconfigure your interface in Sonar preferences. This is definitely worth a try otherwise I would not have suggested it. Google for details. Thanks. 1) I am thinking there is some AUD.INI corruption issue happening when upgrading to Win10. It could be other reason though TBC. 2) There is a known performance bug with arm record monitoring. Latest Splat. Must be done in the order I specify..
post edited by Doktor Avalanche - 2015/10/12 18:21:53
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
mdages
Max Output Level: -88 dBFS
- Total Posts : 139
- Joined: 2014/08/26 11:14:22
- Location: Germany, Karlsruhe
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/13 16:26:22
(permalink)
just as a note, I've exactly the same problem since latest Sonar update (ipswich) on Windows 10.
Very strange especially are audio dropouts in idle mode without playing anything.
-Markus
music is just a sequence of sounds... Sonar Platinum -> R.I.P (Shame on Gibson) Cubase Pro 9.5 Windows 10 x64 German Core i7, 12GB RAM - 5 TB HDD/SSD Focusrite Saffire Pro 24 Studiologic Acuna 88 VSL VE-Pro with windows slave computers
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/13 20:47:57
(permalink)
As above then.. Let us know... Cheers..
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
DRanck
Max Output Level: -78 dBFS
- Total Posts : 608
- Joined: 2013/05/31 18:35:32
- Location: Sarasota, FL USA
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/13 21:02:53
(permalink)
I had a similar issue on Win 10. Calling a exorcist and having him remove Avast Anti-Virus fixed it for me. Ok, that was a bit dramatic. Still true though. ;-)
My Sound CloudWebsiteYoutube ChannelThe way that I've always gone about making music, the rule of thumb, has just been to make what I love. Amy Lee Sonar Pro 64 (Newburyport), Akai Pro MPK 88, i7-4770K, ASUS Z87-PRO V, 32GB SDRAM 1866, SAMSUNG 840 EVO 500GB SSD, 2 - WD BLACK 2TB, Samsung USB 3.0 SSD, Win 10 Pro 64, Radeon R9 270 Video 2GB, Dell P2314T 23" Touchscreen, Gateway 23" monitor, Presonus USB Audio Interface, Surface Pro 2 w/ Xotopad as a control surface
|
Sidroe
Max Output Level: -55.5 dBFS
- Total Posts : 1954
- Joined: 2010/11/10 18:59:43
- Location: Macon,Georgia
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/14 08:10:44
(permalink)
There was a thread started here by me a while back about Windows 10 upgrade turned my internal audio drivers and sound controller back on! Check in the Device Manager and see if your internal sound card has been re-enabled. If so, dis-able. Do you know how to do that? I'll watch here for a response and if you don't, I will be happy to help.
If you do know how, look under System Devices and dis-able the HD Audio Controller. That will take the internal sound device completely off line, drivers and all. That one step has helped me get my latency down to almost nothing.
Sonar Platinum, Sonar X3e, Sonar X2a , Sonar X1 Expanded and 8.5.3 (32 and 64 bit), Windows 10 on a Toshiba P75-A7200 Laptop with i7 @ 2.4 quad and 8 gigs of RAM and secondary WD 1 Tb drive, Windows 10 desktop, Asus i5 @ 3.2 quad, 12 gigs RAM, 1 Tb drive, 1 500 gig drive, MOTU 24io, 2 Roland Studio Captures, Saffire 6 USB for laptop, Soundtracs Topaz Project 8 mixer, Alesis Monitor 2s, Event BAS 20/20s, Roland Micro-Monitor BA-8s, and 45 years worth of collecting FX, Mics, Amps, Guitars, and Keyboards!
|
fireberd
Max Output Level: -38 dBFS
- Total Posts : 3704
- Joined: 2008/02/25 14:14:28
- Location: Inverness, FL
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/14 08:34:27
(permalink)
I had a problem yesterday. I was working on mixing and all of a sudden Sonar would not recognize my keyboard and my Roland Studio-Capture. It told me no audio device detected. Closing and restarting Sonar was no help. The keyboard was working in other Windows 10 applications and the Studio-Capture was still connected and the Studio Capture Control panel showed it connected and working.
I've had several "glitches" with Sonar and Win 10 since the Ipswich upgrade and considering going back. I also have Win 7 still installed (dual boot) and went to Win 7 and finished up my mixes without problems (using the Ipswich version).
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/14 09:52:14
(permalink)
Please check my previous post first. If no joy general advice is generally (no particular order)...
1) Update audio interface drivers and firmware to latest. I strongly recommend removing old version and rebooting afterwards. Then when new one is installed reset the settings everywhere on the interface.
2) Temp disable your virus scanner. Before you do that though scan for your system for viruses and malware. Ie with AVG and Malwarebytes.
3) Make sure your audio interface is disabled in windows control panel sounds
4) Make sure the interface is plugged in USB2 socket.
5) Defrag.
6) Update your display drivers
7) Update the rest of your drivers and firmware everywhere. eg controllers.
8) Disable unnecessary startup programs and services. Remove unnecessary applications from windows add/remove programs.
9) Update your motherboard chipset (try Intel driver update site) and BIOS
10) Check windows event viewer for bugs.
11) Try deleting AUD.INI (google for details)
12) Check windows device manager. Can you disable any drivers you don't need? eg HDMI drivers.
13) Check task scheduler to make sure nothing is running whilst using your DAW.
14) Make sure CPU in windows power settings is set to 100 - min/max. Optimize your drivers for power management.
15) If you have ASIO4ALL remove it!!!
16) Tools latencymon, process monitor and process explorer are your friends here.
17) Run windows update!
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
fireberd
Max Output Level: -38 dBFS
- Total Posts : 3704
- Joined: 2008/02/25 14:14:28
- Location: Inverness, FL
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/14 10:11:48
(permalink)
All my drivers are updated, including Intel chipset and CPU, I use the built in Windows Defender and have NEVER had an issue with that. Latency Mon shows my system can handle real time data. I DO NOT use ASIO4ALL, the Roland equipment has ASIO drivers.
Sonar has been working OK, only change is the Ipswich updates.
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/14 10:26:10
(permalink)
fireberd
All my drivers are updated, including Intel chipset and CPU, I use the built in Windows Defender and have NEVER had an issue with that. Latency Mon shows my system can handle real time data. I DO NOT use ASIO4ALL, the Roland equipment has ASIO drivers.
Sonar has been working OK, only change is the Ipswich updates.
Sorry I'm talking to the OP. If you have issues I suggest you start your own thread otherwise things will get confusing...
post edited by Doktor Avalanche - 2015/10/14 10:36:38
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
vladasyn
Max Output Level: -69 dBFS
- Total Posts : 1092
- Joined: 2005/02/05 00:33:23
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/18 17:29:03
(permalink)
Thank you for the list of very good suggestions. I have custom built computer, so I am very aware of drivers, BIOS and other stuff. I would NOT recommend to anybody to downgrade back to Win 7. Eventually we all will be on Windows 10, Sonar updates will be tested on Win 10 and it will be better to stay with everybody and not being left behind. If there issues with Win 10, we need to work them out and move forward. I see no point in going back and make old OS catch up to the new features and updates that will be available.
3) Make sure your audio interface is disabled in windows control panel sounds
4) Make sure the interface is plugged in USB2 socket.
5) Defrag.
You mean my onboard sound card? Or my actual audio interface? My interface is FireWire, not USB. My motherboard sound card also enabled- when I watch videos or listen music- I use it. I dont have to have it enabled but it never caused problems in Win 8.
Nothing should be running other than Norton Antivirus. I had some issues with it giving me hundreds of false positives, especially Native Instruments- it hates NI! It was just deleting my Komplete stuff. So this thing can do anything it wants.
The dropouts- it happens if I try to mute/unmute takes, or just randomly with no playback... Will monitor.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/18 18:13:11
(permalink)
For diagnostic purposes try disabling all your audio interfaces in windows control panel sounds. For a more permanent solution you could just use your onboard soundcard in there (and route a cable from the output of the onboard sound into your audio interface). Sonar should continue to function as normal either way with your audio interface. Also the HD audio driver from the display adapter (if you have one) is in device manager, just right click and disable that. Please check post #4 (still need full feedback on this) and after trying that post #12, anyway and please keep us updated. Thanks.
post edited by Doktor Avalanche - 2015/10/18 18:24:43
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/19 00:23:05
(permalink)
I always exclude Native Instruments ((where most of my sample libraries are) and Cakewalk-related folders from my antivirus program (Avast). and that really helps Sonar out.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|
vladasyn
Max Output Level: -69 dBFS
- Total Posts : 1092
- Joined: 2005/02/05 00:33:23
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/21 00:04:26
(permalink)
How is excluding NI helps Sonar?
I excluded it, but it founded it on the back up drive. It gives me like 50 false positives every time I start computer. This would be conversation for another thread.
I am reading about editing AUD.INI. What exactly kind of information will I lose if I delete this file? Will I have to reconfigure my screen settings? I dont have it saved in any templates- iut just always there when I start Sonar, but it took a while to adjust it to my liking...
|
vladasyn
Max Output Level: -69 dBFS
- Total Posts : 1092
- Joined: 2005/02/05 00:33:23
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/21 00:06:54
(permalink)
There was a thread started here by me a while back about Windows 10 upgrade turned my internal audio drivers and sound controller back on! Check in the Device Manager and see if your internal sound card has been re-enabled. If so, dis-able. Do you know how to do that? I'll watch here for a response and if you don't, I will be happy to help.
If you do know how, look under System Devices and dis-able the HD Audio Controller. That will take the internal sound device completely off line, drivers and all. That one step has helped me get my latency down to almost nothing.
It been always on, never caused latency or drop outs.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/21 00:07:48
(permalink)
vladasyn
I am reading about editing AUD.INI. What exactly kind of information will I lose if I delete this file? Will I have to reconfigure my screen settings? I dont have it saved in any templates- iut just always there when I start Sonar, but it took a while to adjust it to my liking...
It just resets what is in Sonar Preferences. Just back up the old one if you are worried about it.
post edited by Doktor Avalanche - 2015/10/21 00:17:56
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/21 00:09:27
(permalink)
There was a thread started here by me a while back about Windows 10 upgrade turned my internal audio drivers and sound controller back on! Check in the Device Manager and see if your internal sound card has been re-enabled. If so, dis-able. Do you know how to do that? I'll watch here for a response and if you don't, I will be happy to help.
If you do know how, look under System Devices and dis-able the HD Audio Controller. That will take the internal sound device completely off line, drivers and all. That one step has helped me get my latency down to almost nothing.
vladasyn
It been always on, never caused latency or drop outs.
That does not mean you can rule that out as not being the cause of the problem. This is good advice.
post edited by Doktor Avalanche - 2015/10/21 00:19:37
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
pgw
Max Output Level: -76 dBFS
- Total Posts : 705
- Joined: 2004/02/11 14:22:26
- Location: South of mid-Sweden
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/22 04:50:14
(permalink)
Did you by any chance update Nvidia graphics drivers?
I got dropouts about the same time Vladasyn, just out of the blue, the only thing I had done (apart from windows autoupdates) was update to the latest Nvidia drivers 358.50. I never install anything but the display-driver & physx, since I don´t use Nvidia´s HD-audio & 3d-glasses-stuff.
After reverting to the older 355.82-driver it seems like everything´s back to normal & I´m a bit happier again.
Windows 10 (LTSB) - i7 8700 - ASUS GTX1060 -16 GB Corsair Vengeance - Samsung SSD´s - Seagate HD´s - RME FF400 - & too many geetars & amps
|
mikedocy
Max Output Level: -67 dBFS
- Total Posts : 1157
- Joined: 2007/05/09 23:00:37
- Location: Cleveland, Ohio
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/22 12:36:19
(permalink)
I have been having random audio dropout problems with the Sonar message box in lower right-hand corner appearing using Windows 10. Disabling Windows Defender solved the problem. Disable all three boxes associated with Windows Defender, reboot the computer, ignore the notifications saying that the virus checker is off. Run Sonar and see if random audio engine dropouts no longer occur.
My dropout would occur whether the transport was running or not but a song had to be loaded so that the audio engine was running. It didn't matter how big or how complex the song. The dropout would occur on a one track audio song with no effects.
|
Noel Borthwick [Cakewalk]
Cakewalk Staff
- Total Posts : 6475
- Joined: 2003/11/03 17:22:50
- Location: Boston, MA, USA
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/22 13:17:33
(permalink)
I have heard of one more user who had Windows defender play up and hijack every vst that was loaded by SONAR causing performance problems. I haven't seen this personally but its recommended to add all your plugin scan paths as exclusions to Windows defender or any other AV program you use. I've found AV developers have tunnel vision. Their sole purpose is to prevent viruses on the system but they don't care that much about jeopardizing the performance of the rest of the system to meet their goal!
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/22 13:28:51
(permalink)
Yup just updated from zonealarm (because I was prepared to stick with cheap and crappy) to bitdefender (because it's now cheaper and probably the best). Huge difference in performance exclusions are still in of course. Anyway that's in my checklist.
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
vladasyn
Max Output Level: -69 dBFS
- Total Posts : 1092
- Joined: 2005/02/05 00:33:23
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/22 22:22:58
(permalink)
Well- I did not want to go in to Antivirus discussion, but if you mentioned it- I have Norton 360 Prime. It never gave me false positives until the last update when they made it compatable with Win 10. Now it gives me 2-30 false positives on every computer boot, especially Native Instruments. (yes, I already said it). So I set it to do nothing when it find thread, because in the past it would delete what ever it wants. Now it just warns me and I ignore it. I do have my VST folders excluded- I am not sure if it finds it on back up drive or what.
How do I disable Windows Defender?
Also- how do I back up my preferences? Thanks.
|
Doktor Avalanche
Max Output Level: -32.5 dBFS
- Total Posts : 4294
- Joined: 2015/03/26 18:02:02
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/22 22:47:17
(permalink)
vladasyn
Well- I did not want to go in to Antivirus discussion, but if you mentioned it- I have Norton 360 Prime. It never gave me false positives until the last update when they made it compatable with Win 10. Now it gives me 2-30 false positives on every computer boot, especially Native Instruments. (yes, I already said it). So I set it to do nothing when it find thread, because in the past it would delete what ever it wants. Now it just warns me and I ignore it. I do have my VST folders excluded- I am not sure if it finds it on back up drive or what.
It is still running scans all the time and takes up CPU. Have you actually tried entirely disabling Norton to see if it improves performance? Hiding or doing nothing is not the same as disabling BTW. If it's coming up with false positives all the time it's probably in overdrive BTW, vladasyn
How do I disable Windows Defender?
I just googled "Disable windows defender": http://www.tenforums.com/tutorials/5918-windows-defender-turn-off-windows-10-a.html vladasyn
Also- how do I back up my preferences? Thanks.
If you are talking about AUD.INI you just need to rename it to AUD.INI.BAK - your settings will be backed up. Please google "delete AUD.INI" for further instructions. Cheers..
post edited by Doktor Avalanche - 2015/10/22 22:59:48
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: Windows 10: new audio dropouts
2015/10/22 22:58:36
(permalink)
Vlada, for whatever the worth, I also have my Native Instruments sample libraries and both Cakewalk Content and Cakewalk Projects excluded from my antivirus software - which happens to be Avast.
There can be zillions of files associated with a sample-based instrument, such as a lot of what Kontakt loads, and you can really help speed things up by keeping that whole folder excluded from being scanned every time files are accessed.
Your real-time protection is still in place, and those sample libraries are static, so they are not being updated on any kind of regular basis.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|
papacucku
Max Output Level: -88 dBFS
- Total Posts : 135
- Joined: 2015/04/13 16:28:35
- Status: offline
Re: Windows 10: new audio dropouts
2015/11/05 16:37:04
(permalink)
2 cents, this is a professional DAW for my studio and for any streaming application (After Effects, DAW) ..just disable the antivirus. I disable the network card and the antivirus, windows 10 has a veritable crapload of services running , most of which have no business on a DAW. updaters for everything. Always disable the local sound card, no matter what brand/model of interface you use with the DAW. Sorry you cant play youtube videos. I created a shortcut that enables and reboots if I want to play youtube videos. If I want to play a local file without opening the daw I use audacity or ozone which is set to use the interface, don't let windows touch the interface.
I would follow the Doktors orders on the sonar settings and I wish you luck.
All these special handling issues are why some companies control the environment so much (Apple etc.) It is also why Pro Tools has so many restrictions on its environment and hardware.
Rig1: Platinum. 1513 Intel Core i7 5930K (3.50GHz) 32GB DDR3 SSD, GTX 970 Windows 10 64. Focusrite Saffire 6i6. Presonus Monitors. Rig 2:Platinum. Win 7, Quad CPU 8 DDR3. SSD. RME multiface II, Oktopre MKII, StudioLive AI 16, Presonus Sceptre Coaxial Monitors. Drums:TAMA ImperialStar, Roland TD30 Keys: Yamaha Mx-61, M-audio Keystation IRIG I/O Midi Controllers. Additional Plugs:Melodyne Editor, Izotope (all), Autotune, Trillian, East West(most),Addictive Drums2, Addictive Piano, AIR FX Collection.
|
davec69
Max Output Level: -87 dBFS
- Total Posts : 178
- Joined: 2014/11/15 03:43:21
- Status: offline
Re: Windows 10: new audio dropouts
2015/11/05 17:21:10
(permalink)
Maybe a long shot, but I would suggest checking out a trial of the latest version of System Mechanic for Windows. I try to keep as much garbage off my DAW computer, as I can, but this actually helped me get more performance out of my Windows 10 system, which dropped my CPU levels in Sonar quite a bit.
The latest version of System Mechanic has a couple features called Power Sense, and Live Boost which recognizes certain applications, like Games, Graphic Programs, and even Daws, and turn off certain windows features off and boost other areas, so you get the best performance out of your system while working. They already have a profile included which recognizes Sonar X3, but it doesn't recognize Sonar Platinum yet. Maybe in the next update. No problem though, I just created my own user profile in "Ultra Performance Mode". When you do this, system mechanic gives you a long list of features that you can select to turn off / disable, when you start Sonar. For example Antivirus, Windows Audio, Networking, ect. Then every time you start Sonar, it automatically does all this in the background. In addition to this feature, it does a bunch of other that you may or may not want to use, like Registry Cleaner, Startup Disable, ect.
BTW, I have nothing to do with this company, just a user of their program. Last time I checked, they had a free version (probably less features, and a trial version. May be worth checking out. Easy to install and uninstall.
Toshiba P75-A7200 LaptopIntel i7-4700MQ 16GB RAM2 x 1TB Hybrid DrivesWindows 10Sonar Platinum (Last Update)Cakewalk Bandlab (Latest Update)Roland Quad Capture (Bios 1.04 / 1.52 drivers)
|