Sonar Renewal

If you're a pay monthly customer, do nothing.  Just carry on as you have been for the past year and all will continue as normal.  Your pay method with continue to be charged unless you specifically get it stopped.
 
If you bought the complete year in one go,  just buy it again.  The store will automagically charge you the correct amount and add 12 months to your expiry date.

Of the 10 threads showing in the Store forum (where all questions regarding purchasing/upgrading/renewing should be asked)  7 are about the annual renewal....  (including this one)

I see your point Brian,  the Sonar forum is for things like how to use it, how to set it up, basic troubleshooting, general Sonar discussion.
 
The Store forum is specifically for purchase related questions, not just Sonar but all Cakewalk products.
 
I would put a sticky in the Sonar forum about the renewal myself,  but we already get enough complaints about the excessive amount of stickies there... 

Hi John,
 
That is official, honest.  Because of the way the Cakewalk Store works, when you add Sonar to the cart it will give you the renewal (used to be called 'upgrade') price, based on your existing registered purchases, so you're not paying a second time for things you've already got.
 
I agree the Bakers should be more upfront about what the actual renewal price is,  but the purchase method I posted is correct.
 
Karyn
 
Edit to add:  This isn't actually anything new,  in the past you could always shop around for special offers from 3rd party stores for an 'upgrade' package or just buy the upgrade direct from Cakewalk.  The only difference now is that on the Cakewalk store there is no separate 'upgrade' package. It simply reduces the price if you already own it.

I wasn't under the impression this was a bakers issue, but I'm not going to worry about that. The marketing failed for renewal offerings and method in my eyes. Having an official post that everyone can see would at least help mitigate the confusion.

Karyn
Hi John,
 
That is official, honest.  Because of the way the Cakewalk Store works, when you add Sonar to the cart it will give you the renewal (used to be called 'upgrade') price, based on your existing registered purchases, so you're not paying a second time for things you've already got.
 
I agree the Bakers should be more upfront about what the actual renewal price is,  but the purchase method I posted is correct.
 
Karyn
 
Edit to add:  This isn't actually anything new,  in the past you could always shop around for special offers from 3rd party stores for an 'upgrade' package or just buy the upgrade direct from Cakewalk.  The only difference now is that on the Cakewalk store there is no separate 'upgrade' package. It simply reduces the price if you already own it.

I bought at JRRShop back in earlier December and waited for Cakewalk to get things in place, before I redeemed my new code from JRRShop.  After a couple of weeks, I decided to go ahead and redeem, and being advised in these forums, to PM Willy, which I did and then several days later contacted support as well.  After another week+, I called support (after not hearing anything) and it's been about another week, in which they said my "renewal date" would/shsould be updated - which it is not as of today.  It is still showing "valid thru 1/22/2016. 
Honestly I'm not really worried, as I have total confidence in Cakewalk, I will own the product, should it expire....but after a month or so, it still isn't showing any new renewal date....so the "official route" is not really working, or as promptly as I would think it should be.
Again, hats off to cake for a fine product....put a fire under the butt of who's in charge of getting the "paperwork" squared away.
 
EDIT ...to add I bought a year's worth at once last year...and again (for the renewal).

You're correct Karyn and I have sheepishly revised my rant ridden post to clarify.

Oops! I see you answered your question, ampfixer! As Gida Radner used to say,"Nevermind!"

ampfixer
 
Well, I'm done with Sonar for now. My renewal price is $580 CDN for Platinum and $229 for Producer.
 

In late December 2015, I renewed Sonar Platinum for $AU175.00 (US$123.50)

Hi,
 
Information about SONAR renewal will be available early-to-mid next week. I think all customers will be pleasantly surprised with the pricing based on what we posted last year. More info to come soon. I promise! In the meantime, hold off purchasing from the Cakewalk Store until we announce the new pricing. Those that purchased it already from JRR and other shops will get one year added to the end date of their membership. So no one will lose any days.
 
-Andrew

Thanks. You guys boned me today. A refund request has been sent.

After waiting for a few weeks to hear about how to proceed, I finally bought my one-year extension yesterday.
 
Of course, an hour later, Andrew Rossa posted advising us to put off buying our extensions, pending good news about a price break forthcoming. 
 
Do you think I could get a refund? 😊

Thank you, Karyn. I did as you suggested and received a very courteous and helpful reply from Andrew Rossa almost immediately.

Sticky on the top of the forum is now available to explain the pricing.