Have I Screwed This Up?

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Mojo3432
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2016/01/21 12:20:14 (permalink)
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Have I Screwed This Up?

I signed up for the annual subscription plan for SPLAT last January (2015).
That subscription "officially" ends in a few days on January 24th.  However, last week I took advantage of the offer and renewed my subscription for the next 12 months for $99.  BUT....I didn't renew it through Command Center OR the offer on the Start Screen.  I just did it online through the Cakewalk website.  
 
Now, so far, that "renewal" isn't reflecting in SPLAT.  It still says that my subscription runs out on January 24th.  
 
Did I screw something up by not renewing through the Command Center OR the Start Screen? 
 
Thanks

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#1

4 Replies Related Threads

    scook
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    Re: Have I Screwed This Up? 2016/01/21 12:44:54 (permalink)
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    You should be OK. The new membership date should show up in the next version of SONAR. You can also check the date here https://www.cakewalk.com/My-Account/Membership
     
     
    #2
    Mojo3432
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    Re: Have I Screwed This Up? 2016/01/21 13:00:30 (permalink)
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    OK Perfect.  I figured it was probably fine, but I just wanted to double check.
     
    Thank you.

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    #3
    microapp
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    Re: Have I Screwed This Up? 2016/01/21 13:09:16 (permalink)
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    I renewed via the Cakewalk store 2 days ago. Within a few minutes, I got a confirmation email from Cleverbridge and checking the link provided by scook showed that one year had been added to my end date.
    Check the link and contact Cakewalk if your end date has not been extended.

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    #4
    Andrew Rossa
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    Re: Have I Screwed This Up? 2016/01/21 18:52:35 (permalink)
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    Mojo3432
    I signed up for the annual subscription plan for SPLAT last January (2015).
    That subscription "officially" ends in a few days on January 24th.  However, last week I took advantage of the offer and renewed my subscription for the next 12 months for $99.  BUT....I didn't renew it through Command Center OR the offer on the Start Screen.  I just did it online through the Cakewalk website.  
     
    Now, so far, that "renewal" isn't reflecting in SPLAT.  It still says that my subscription runs out on January 24th.  
     
    Did I screw something up by not renewing through the Command Center OR the Start Screen? 
     
    Thanks


    This will be fixed in the SONAR Manchester update.
    #5
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