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Faith Recording Studio
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  • Total Posts : 3
  • Joined: 2016/03/19 15:37:07
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2016/04/09 17:00:36 (permalink)
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I downloaded the new version of Command Center
This one just as the other one will not accept my password
I tried using my email and my user name 
Still it refuses me
As you can see, I am now logged into my account
#1

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    Guitarhacker
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    Re: Log on 2016/04/10 08:20:42 (permalink)
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    Sorry... but what are you trying to do?

    We need more info to be useful.

    My website & music: www.herbhartley.com

    MC4/5/6/X1e.c, on a Custom DAW   
    Focusrite Firewire Saffire Interface


    BMI/NSAI

    "Just as the blade chooses the warrior, so too, the song chooses the writer " 
    #2
    robert_e_bone
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    Re: Log on 2016/04/16 13:28:44 (permalink)
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    Hi - I am moving this thread over to the Store forum, where they will likely see this thread quicker, and that is also the place for this kind of issue.
     
    The Cakewalk folks have tried to assist folks with Store/Purchase/Account/Email/Logon types of issues in an expedited manner, so hopefully this will get cleared up for you quickly.
     
    I would also suggest you contact technical support for assistance, either via email or phone, since all of these forums are actually user forums, though Cakewalk staff VERY often read and jump in to respond and assist folks - even over weekends (frequently).
     
    Hope this gets squared away for you - PLEASE post back with an indication that it gets resolved, OR if it doesn't get resolved we can try to shoot a PM or two to them to try to get it to their attention.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #3
    robert_e_bone
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    • Location: Palatine, IL
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    Re: Log on 2016/04/16 13:33:42 (permalink)
    0
    Faith Recording Studio
    I downloaded the new version of Command Center
    This one just as the other one will not accept my password
    I tried using my email and my user name 
    Still it refuses me
    As you can see, I am now logged into my account




    A heads up - you do not yet have enough forum posts, so you cannot yet send or receive any private messages.  I believe you will be able to once you hit something like 25 posts.  SO, if support doesn't resolve this for you in a day or two, please indicate that in another post to this thread, and me or one of the other forum hosts will create and send a private message to the Cakewalk staff to bring the issue to their attention.
     
    Welcome to it all, and I look forward to you getting past this and digging into using the software and having a blast. :)
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #4
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